1) Download the BEA App.
2) Follow the instructions on our demo page to log in to the BEA App for the first time by using your credit card account/Cyberbanking account number, you’ll receive HK$50 free spending credit.
3) In future, you can log in to BEA Mall by using the same credit card account or Cyberbanking account number.
If you’ve lost your PIN, please follow the instructions below.
Customers with a personal bank account and credit card(s): Click here to learn how to reset your Cyberbanking PIN.
Customers who hold credit card(s) only: Please call our Credit Card Customer Services Hotline on (852) 3608 6628 for an instant reset.
Beware of fraudulent websites and mobile applications.
To borrow or not to borrow? Borrow only if you can repay!