Useful Information
- BEA GOAL Service Guide+
- BEA GOAL Fees
- SupremeGold Account/Supreme Account/BEA GOAL/i-Account Terms and Conditions+
- Useful information about stock trading services (BEA Securities Services)
- Important Notice of Northbound Trading via Shanghai-Hong Kong Stock Connect and Shenzhen-Hong Kong Stock Connect
- Risk Disclosure Statement for Northbound Trading under Shanghai-Hong Kong Stock Connect and Shenzhen-Hong Kong Stock Connect
- Useful information about Mobile Banking and Cyberbanking+
- Important Notes for Security in relation to Cyberbanking and BEA Mobile Banking+
- E-statement/E-advice Service Terms and Conditions+
- Credit card general terms and conditions+
- Foreign Account Tax Compliance Act (FATCA) Fact Sheet+
- Automatic Exchange of Financial Account Information ("AEOI") Fact Sheet+
- Personal Information Collection (Customers) Statement
- Terms and Conditions for Bank Services relating to Faster Payment System
| Contact information | |
|---|---|
| Customer Service Hotline | 2211 1333 |
| BEA GOAL Stock Investment Hotline | 2211 1998 |
| Lost BEA GOAL Card Reporting Hotline | 2211 1862 |
| Cyberbanking | |
|---|---|
| Phone | 2211 1888 |
| Internet Hotline | 2211 1321 |
| Lost PIN Reporting Hotline | |
|---|---|
| Office hours | 2211 1345 |
| Non-office hours | 2211 1862 |
+ The relevant information are available in English and Traditional Chinese versions only.
