The Bank of East Asia

Cookies Information

Cookies Information

What Are Cookies?

Cookies are small pieces of data transmitted from a web server to a web browser; it is stored on a local hard drive such that the web server can later read back the cookie data from a web browser. They allow a website to recognize a user’s device and remember user’s preferences.

 

Why Do We Use Cookies?

The Bank of East Asia, Limited (The Bank) uses cookies to gather and store the choices and preferences user has made in The Bank’s website. A more personalized and unique banking experiences can be created for user after using cookies. The Bank does not gather or share any personal information through cookies on our website.

 

Cookies Categories

The cookies we use can be classified in one of the following categories:
  • Strictly Necessary Cookies are required for the operation of our website.
  • Performance Cookies monitor website performance and collect anonymous data on how visitors use a website. These cookies provide information to help improve how a website works.
  • Functionality Cookies are used to remember user preferences so that the website can be customized for them.
  • Targeting or Advertising Cookies are used to target advertisements to the interests of users, based upon previous web browsing activity.

 

How Long Do Cookies Last?

Both session cookies and persistent cookies are used in The Bank’s website. Session cookies are stored in user’s browser temporarily and they will be erased automatically after user closing the browser. Persistent cookies are retained in user’s browser for a period of no longer than 3 years unless user removes them from the browser.

 

What Cookies Are We Using?

HKBEA Corporate Website

NamePurposeCategoryType
BEACOOKIEKEYFORWHP Collect aggregated information for statistical and evaluation purposes. Performance Persistent
TS* Generated by Web Application Firewall (WAF) to maintain the state of the session. Strictly Necessary Session
_ga Used by Google Analytics to gather information, which helps The Bank to understand how visitors interact with The Bank’s website to improve the structure of the website. Performance Persistent
_gid
_gat* Session
colorscheme Used to store color theme preferences. Functionality Persistent
cookieConsent Used to record if a user has accepted the use of cookies on The Bank’s website. Strictly Necessary Persistent
fontsize Used to store font size preferences, and to serve content in the stored font size. Functionality Persistent
incap_ses_* Used by Imperva to prevent denial-of-service (DDoS) attacks. Strictly Necessary Session
visid_incap_* Persistent
_fbp Used by Facebook to deliver, measure, and improve the ads relevance. Targeting or Advertising Persistent
fr
sb
lang Used to store language preferences, and to serve content in the stored language. Functionality Persistent
.ASPXAUTH Used by ASP.NET framework to authenticate user credentials. Strictly Necessary Session
ASP.NET_SessionId
BIGipServer* Ensure incoming network traffics or requests are efficiently distributed across our servers. Strictly Necessary Session
cookie_persist_session

 

Cyberbanking Services

NamePurposeCategoryType
Channel Used to optimize the layout of our Cyberbanking services based on the device type. Strictly Necessary Session
JSESSIONID Provide session security, and ensure all requests received are submitted by user who has already been authenticated. Strictly Necessary Session
LBPERSIST Used to maintain the connection between customer and our Cyberbanking services. Strictly Necessary Session
iBankTestCookie Used to detect whether the cookies are enabled per visitor’s browser setting. If not allowed, Cyberbanking cannot be accessed and an alert page will be prompted. Strictly Necessary Persistent

 

Document Upload Services

NamePurposeCategoryType
TS* Generated by Web Application Firewall (WAF) to maintain the state of the session. Strictly Necessary Session
cookie_persist_session Ensure incoming network traffics or requests are efficiently distributed across our servers. Strictly Necessary Session
cookieConsent Used to record if a user has accepted the use of cookies on The Bank’s website. Strictly Necessary Persistent
fontsize Remember the font size visitor has chosen on previous visit. Functionality Persistent
incap_ses_* Used by Imperva to prevent denial-of-service (DDoS) attacks. Strictly Necessary Session
visid_incap_* Persistent
JSESSIONID Provide session security, and ensure all requests are submitted by user who has already been authenticated. Strictly Necessary Session

 

Bonus Gallery

NamePurposeCategoryType
TS* Generated by Web Application Firewall (WAF) to maintain the state of the session. Strictly Necessary Session
cookie_persist_session Ensure incoming network traffics or requests are efficiently distributed across our servers. Strictly Necessary Session
cookieConsent Used to record if a user has accepted the use of cookies on The Bank’s website. Functionality Persistent
incap_ses_* Used by Imperva to prevent denial-of-service (DDoS) attacks. Strictly Necessary Session
visid_incap_* Persistent
JSESSIONID Provide session security, and ensure all requests are submitted by user who has already been authenticated. Strictly Necessary Session

 

How Do I Disable Cookies?

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for The Bank’s website, you can do this through browser settings. However, you may not be able to use some of the features on our website or access our Cyberbanking services without cookies.