For any enquiries, you can contact us by:
Phone
Enquiry on General Insurance Products
| Blue Cross (Asia-Pacific) Insurance Limited |
(852) 2839 6377 Service Hours: Monday to Friday: 9:00 a.m. - 5:30 p.m. Closed on Saturday, Sunday and Public Holidays |
Enquiry on Life Insurance Products
| AIA International Limited |
(852) 2232 8968 Service Hours: Monday to Friday: 9:00 a.m. - 6:00 p.m. Closed on Saturday, Sunday and Public Holidays |
| AIA Everest Life Company Limited |
(852) 2232 8968 Service Hours: Monday to Friday: 9:00 a.m. - 6:00 p.m. Closed on Saturday, Sunday and Public Holidays |
Email
| BEA Insurance Services | insurance_info@hkbea.com |
| Blue Cross (Asia-Pacific) Insurance Limited | cs@bluecross.com.hk |
| AIA International Limited | hk.customer@aia.com |
| AIA Everest Life Company Limited | aiaeverest.customer@aia.com |
Visit
Any BEA branch, i-Financial Centre and SupremeGold Centre
Customer Opinion
If you have any opinion or complaint about selling of insurance product, please click here to contact us.
If you are not satisfied with our reply on your complaint, you may consider contacting the following organizations:
Insurance Authority
Email: complaint@ia.org.hk
Phone: (852) 3899 9983
The Insurance Complaints Bureau
Email: icb.enquiry@icb.org.hk
Phone: (852) 2520 2728
Voluntary Health Insurance Scheme Office
Email: vhis_enquiry@fhb.gov.hk
Phone: (852) 2529 8900
Financial Dispute Resolution Centre
Email: fdrc@fdrc.org.hk
Phone: (852) 3199 5199
Hong Kong Monetary Authority
Email: bankcompaints@hkma.gov.hk
Phne: (852) 2878 1378
