The Bank of East Asia

Insurance, MPF & Trust

For any enquiries, you can contact us by:


Email

insurance_info@hkbea.com


Phone


Enquiry on General Insurance Products

Blue Cross (Asia-Pacific) Insurance Limited

(852) 3608 2928

Service Hours:

Monday to Friday: 9:00 a.m. - 6:30 p.m.

Closed on Saturday, Sunday and Public Holidays

Enquiry on Life Insurance Products

AIA International Limited                             

(852) 2232 8968

Service Hours:

Monday to Friday: 9:00 a.m. - 6:30 p.m.

Closed on Saturday, Sunday and Public Holidays

AIA Everest Life Company Limited 

(852) 2232 8968

Service Hours:

Monday to Friday: 9:00 a.m. - 6:30 p.m.

Closed on Saturday, Sunday and Public Holidays


Visit

Any BEA branch, i-Financial Centre and SupremeGold Centre


Customer Opinion

If you have any opinion or complaint about selling of insurance product, please click here to contact us.

If you are not satisfied with our reply on your complaint, you may consider contacting the following organizations: 

 

Insurance Authority

Email: complaint@ia.org.hk

Phone: (852) 3899 9983

 

The Insurance Complaints Bureau

Email: icb.enquiry@icb.org.hk

Phone: (852) 2520 2728

 

Voluntary Health Insurance Scheme Office

Email: vhis_enquiry@fhb.gov.hk

Phone: (852) 2529 8900

 

Financial Dispute Resolution Centre

Email: fdrc@fdrc.org.hk

Phone: (852) 3199 5199

 

Hong Kong Monetary Authority

Email: bankcompaints@hkma.gov.hk

Phne: (852) 2878 1378