The Bank of East Asia

FAQs

Frequently Asked Questions


1. HKBEA Website

Q1.1 What internet browser and settings does the bank recommend?
  1. Please use the latest version of the bank’s recommended internet browsers (Internet Explorer, Chrome, Firefox, or Safari).

    • For Internet Explorer, version 9 or above supports TLS 1.2. Enable TLS 1.2 in Internet Options.

    • For Chrome, Firefox, or Safari, please update to the latest version that supports TLS 1.2.

2. Cyberbanking

3. Corporate Cyberbanking

4. BEA App

5. Chip-based ATM Card