FAQs


Frequently Asked Questions

1. HKBEA


Q1.1   What internet browser and settings does the bank recommend?

Please use the latest version of the bank’s recommended internet browsers (Microsoft Edge, Chrome, Firefox, or Safari).


  • For Microsoft Edge, update to the latest version and enable TLS 1.2 in Internet Options.
  • For Chrome, Firefox, or Safari, update to the latest version that supports TLS 1.2.