The Bank of East Asia

FAQs

Frequently Asked Questions

1. HKBEA

Q1.1 What internet browser and settings does the bank recommend?
 
  1. Please use the latest version of the bank’s recommended internet browsers (Microsoft Edge, Chrome, Firefox, or Safari).

    • For Microsoft Edge, update to the latest version and enable TLS 1.2 in Internet Options.

    • For Chrome, Firefox, or Safari, update to the latest version that supports TLS 1.2.

2. Cyberbanking

3. Corporate Cyberbanking

4. BEA App

5. Chip-based ATM Card