FAQs

1. HKBEA

Q1.1   What internet browser and settings does the bank recommend?

Please use the latest version of the bank’s recommended internet browsers (Microsoft Edge, Chrome, Firefox, or Safari).

• For Microsoft Edge, update to the latest version and enable TLS 1.2 in Internet Options.
  
• For Chrome, Firefox, or Safari, update to the latest version that supports TLS 1.2.