| Personal Banking |
| ▪General Banking Services |
(852) 2211 1333 |
24 hours |
| |
Please press "0" after language selection to report / enquire about bogus phone calls (including verification of identity) or to opt-out of direct marketing activities. |
| ▪SupremeGold Private |
(852) 2211 1188 |
24 hours |
| ▪SupremeGold |
(852) 2211 1122 |
24 hours |
| ▪Wealth Management Connect |
(852) 2211 1133 |
24 hours |
| ▪Mainland clients |
400 8427695 |
24 hours |
| ▪Supreme Account and i-Account |
(852) 2211 1333 |
24 hours |
| ▪Phone Banking |
(852) 2211 1888 |
24 hours
(The manned service hours of Phone Banking:-
Monday to Friday 9:00 am to 5:00 pm
Saturday 9:00 am to 1:00 pm
(Exclude public holidays)) |
| ▪BEA Online and BEA Mobile |
(852) 2211 1321 |
Monday to Friday 9:00 am to 9:00 pm
Saturday 9:00 am to 5:00 pm
(Exclude public holidays) |
| ▪Phone Banking, BEA Online and BEA Mobile Report PIN Lost |
(852) 2211 1345 |
Monday to Friday 9:00 am to 9:00 pm
Saturday 9:00 am to 5:00 pm
(Exclude public holidays) |
| (852) 2211 1862 |
Non office hours |
| ▪Debit / ATM Card |
(852) 2211 1818 |
24 hours |
| ▪Report Debit / ATM Card Lost |
(852) 2211 1862 |
24 hours |
| ▪Overseas ATM Cash Withdrawal Activation |
(852) 2211 1888 |
24 hours |
| ▪Credit Cards |
(852) 3608 6628 |
24 hours |
| ▪Consumer Loans |
(852) 2211 1211 |
Monday to Friday 9:00 am to 8:00 pm
Saturday 9:00 am to 1:30 pm
(Exclude public holidays) |
| ▪Mortgage Loans |
(852) 3608 8686 |
Monday to Friday 9:00 am to 8:00 pm
Saturday 9:00 am to 1:30 pm
(Exclude public holidays) |
| |
| Corporate Banking |
| ▪General Banking Services |
(852) 2211 1333 |
24 hours |
| ▪BEA Corporate Online |
| ▪Phone Banking |
(852) 2211 1838 |
24 hours
(The manned service hours of Phone Banking:-
Monday to Friday 9:00 am to 5:00 pm
Saturday 9:00 am to 1:00 pm
(Exclude public holidays)) |
| ▪Internet |
(852) 2211 1321 |
Monday to Friday 9:00 am to 9:00 pm
Saturday 9:00 am to 5:00 pm
(Exclude public holidays) |
| ▪Lost PIN |
(852) 2211 1345 |
Monday to Friday 9:00 am to 9:00 pm
Saturday 9:00 am to 5:00 pm
(Exclude public holidays) |
| (852) 2211 1862 |
Non office hours |
| ▪MAS Services |
(852) 2211 1822 |
Monday to Friday 9:00 am to 5:00 pm
Saturday 9:00 am to 1:00 pm
(Exclude public holidays) |
| ▪SME Loans |
(852) 2211 1338 |
Monday to Friday 9:00 am to 9:00 pm
Saturday 9:00 am to 5:00 pm
(Exclude public holidays) |
| ▪Merchant Services |
(852) 2211 1056 |
Monday to Friday 9:00 am to 8:00 pm
(Exclude public holidays) |
| |
| Wealth Management |
| ▪Private Banking Services |
(852) 3608 0360 |
Monday to Friday 8:45 am to 5:45 pm
(Exclude public holidays) |
| ▪Unit Trusts and Linked Deposits Services |
(852) 2211 1311 |
Monday to Friday 9:00 am to 5:30 pm
Saturday 9:00 am to 1:00 pm
(Exclude public holidays) |
| |
| Insurance & MPF Services |
| ▪Insurance Services |
(852) 2839 6377 |
Monday to Friday 9:00 am to 5:30 pm
(Exclude Saturday, Sunday and public holidays) |
| ▪MPF Services |
(852) 2211 1777 |
Monday to Friday 9:00 am to 6:00 pm
Saturday 9:00 am to 1:00 pm
(Exclude public holidays) |
| |
| Investment Services |
| ▪Securities Services |
(852) 2211 1311 |
Monday to Friday 9:00 am to 5:30 pm
Saturday 9:00 am to 1:00 pm
(Exclude public holidays) |
| ▪FX Margin |
(852) 2211 1688 |
Monday 7:00am – Saturday 3:30am |
| |
| Chinese Mainland Services |
(852) 3608 3007 |
Monday to Friday 9:00 am to 6:00 pm
(Exclude public holidays) |
| |
| International Services |
| ▪Overseas Branch Services |
(852) 3608 0202 |
Monday to Friday 9:00 am to 6:00 pm
(Exclude public holidays) |
| |
| Web Accessibility |
