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The brand new BEA Online will launch in mid-June 2025 with a new look and change in the domain. To protect your account, please always log in to BEA Online through our official website www.hkbea.com or bookmark the authentic website for future use. If in doubt, please contact our Customer Service Hotline at (852) 2211 1321.
Do not enter your e-banking login details on any user interface accessed through email attachments or hyperlinks embedded in any email, SMS or instant message, social media platform, online trading platform, QR code or search engine. If you receive any suspicious message requesting you to input any sensitive information, please verify the legitimacy of the related message with relevant organisations through their official channels.
Beware of any social media post inviting customers to a survey, interview, or focus group about BEA’s service. Click here for information.
The Hong Kong securities and derivatives markets will maintain normal operations in severe weather conditions, click here for information on BEA's service arrangements.
Stay alert to fraudulent WhatsApp messages purportedly sent by East Asia Securities Company Limited (“EAS”) staff. Click here for more information.
From 24 June 2024, if it is detected that an Android mobile device has app(s) downloaded from unofficial sources and that these app(s) are granted excessive permissions, BEA will restrict access to BEA Mobile from that device. Click here to learn more.
Starting from 28 January 2024, all SMS sent by BEA will use registered sender IDs starting with “#” to assist the public in verifying the identities of SMS senders. Click here for more information.
The new BEA Mobile is now available. Some customers who are using biometric authentication to log in to BEA App may be affected when logging in to BEA Mobile. Click here for details.
"Don't Lend/Sell Your Account". Click here for more information.
“Hong Kong Investor Identification Regime (HKIDR)". Click here for details.
“Protect Your Personal Digital Keys. Beware of Fraudulent Links". Click here for details.
Important notices related to Security & Fraud and Notice of Amendments, please click here.
