Temporary Closure of Branches – The Bank of East Asia, Limited (“BEA”)’s Festival Walk Branch and the Hong Kong Polytechnic University Branch are closed until further notice.

Customers who would like to conduct banking transactions are kindly invited to use the Bank’s internet / phone banking services or the BEA mobile phone app, or visit another BEA branch. The Bank regrets any inconvenience this may cause. For further information or assistance, customers can call the Bank’s Customer Service Hotline on (852) 2211 1333.

Security Alert: To protect our customers, BEA App no longer supports fingerprint authentication login on Samsung Galaxy Note10/Note10+ and Galaxy S10/S10+/S10e/S10 5G, until further notice. You can continue to securely log on with our Cyberbanking service using Account No./Username and Personal Identification No. ("PIN").

Beware of Bogus SMS Messages and Voice Message Calls. For more information, please click here or call (852) 2211 1333.