Customer Alert:

BEA has temporarily closed 15 branches until further notice. Please click here for details.

Beware of suspicious intermediaries: The Bank of East Asia, Limited ("BEA" or the "Bank") would like to notify all customers that certain fraudulent messages have been circulating in WeChat groups, stating that Mainland customers can remotely open Hong Kong BEA accounts through intermediaries. The Bank would like to stress that it has no affiliation whatsoever with these message groups and the websites mentioned in the groups.

The Bank would also like to stress that it has not designated any intermediaries on the Mainland to open Hong Kong BEA accounts for customers. Customers who are suspicious about the identity of anyone who claims to promote products or services on behalf of the Bank or our wholly-owned subsidiary, The Bank of East Asia (China), Limited ("BEA China") should call the Bank’s Customer Service Hotline at (852) 2211 1333 or BEA China at (86) 95382 for verification.

Security Alert: Beware of Bogus SMS Messages and Voice Message Calls. For more information, please click here or call (852) 2211 1333.

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