The Bank of East Asia has temporarily changed the branch opening hours of all branches to 9:00 a.m. to 4:00 p.m. Mondays to Fridays and 9:00 a.m. to 12:00 noon on Saturdays until further notice, in an effort to limit the spread of COVID-19 and protect customers’ and staff members’ health. ATM cheque deposit cut-off time will also be changed to 4:00 p.m. Monday to Friday.

Please click here or call our Customer Service Hotline on (852) 2211 1333 for the latest branch service information.

Important Notes:

Beware of Bogus SMS Messages and Voice Message Calls – Click here for details.

To protect your interests and prevent your personal data being defrauded, please click here for details.

BEA would like to notify the general public that certain fraudulent messages have been circulating through e-mails, stating that COVID-19 vaccines can be delivered once payments are made. The Bank has no affiliation whatsoever with such messages. If customers have conducted any financial transactions as instructed in these suspicious communications, they should immediately report the case to the Police for investigation.