Customer Alert:

Hong Kong - The Bank of East Asia, Limited (“BEA”) has temporarily closed 10 of its branches. Please click here for the list of the closed branches. The Bank also changed its Monday to Friday branch opening hours to 9:00 a.m. to 4:00 p.m. and Saturday opening hours to 9:00 a.m. to 12:00 noon until further notice, in an effort to limit the spread of COVID-19, as well as protect both its customers and staff members’ health and safety. The ATM cheque deposit cut-off time will also be changed to 4:00 p.m.
Please click here for the latest branch service information.

As the Hongkong Post partially resumed its services on 27th July, the Bank will send  items including monthly statements and contract notes via mail as soon as possible. However, please note that Hongkong Post mail service is still subject to delay. If you would like to access electronic statements and transaction records, please log on to the Bank’s Cyberbanking services. For assistance, please call our Customer Services Hotline on (852) 2211 1333.

Security Alert:

Beware of Bogus SMS Messages and Voice Message Calls – Click here for details.

The Bank of East Asia

  • Log in to Cyberbanking
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