To ensure the highest level of service quality, the Bank conducts routine system update and maintenance. Due to this, BEA Online, BEA Mobile, BEA Mall, BEA Corporate Online, Stock Trading services, ATMs and Debit / ATM Card services are unavailable from 3:00 am to 6:00 am every Monday, and some services might be temporarily unavailable from 0:00 am to 4:30 am during daily system maintenance.
The Bank also occasionally schedules non-regular service suspensions to carry out system enhancements.
Please be advised that certain services will be unavailable during the following periods. We apologise for any inconvenience caused.
|
Time and Date
|
Services to be Suspended
|
Channels to be Affected
|
|
Weekly System
Maintenance
3:00 am to 6:00 am
Every Monday
|
Login and all services after login
|
ATMs, Debit / ATM Card services, BEA Online, BEA Mobile, BEA Mall, BEA Corporate Online and Stock Trading services (including internet, mobile app and phone banking)
|
Daily System Maintenance
0:00 am to 1:00 am (about 5 mins)
0:00 am to 4:00 am (about 20 mins)
0:00 am to 1:00 am and 3:30 am to 4:30 am
|
Login
Credit Cards services
MPF services |
BEA Online, BEA Mobile and BEA Mall |
0:00 am to 4:00 am
on 7 Jun 2026 (Sunday)
(No notification will be issued if service is resumed earlier or later than the aforementioned time.) |
Login and all services after login |
BEA Corporate Online |
Please note that all times given are HONG KONG time.
The Bank reserves the right to change its maintenance schedule without prior notice.
