To provide the highest level of service quality, the Bank performs a weekly system maintenance. BEA Online, BEA Mobile, BEA Mall, BEA Corporate Mobile App, BEA Corporate Online, Stock Trading services, ATMs and Debit / ATM Card services are therefore unavailable from 03:00 to 06:00 on Mondays.
The Bank also occasionally schedules non-regular service suspensions in order to carry out system enhancements. Please be advised that certain services will be unavailable during the following periods. We apologise for any inconvenience caused.
Time and Date
|
Services to be Suspended
|
Channels to be Affected
|
Weekly System
Maintenance
03:00 to 06:00
Every Monday
|
Login and all services after login
|
ATMs, Debit / ATM Card services, BEA Online, BEA Mobile, BEA Mall, BEA Corporate Mobile App, BEA Corporate Online and Stock Trading services (including internet, mobile app and phone banking)
|
01:00 on 18 Oct 2025 to
07:00 on 20 Oct 2025
(No notification will be issued if service is resumed earlier or later)
|
- Direct Remittance to BEA UK
- Register BEA UK accounts as payee
|
BEA Mobile
BEA Online
|
02:30 to 06:00
on 25 Oct 2025
(No notification will be issued if service is resumed earlier or later)
|
- Cross-Boundary Accounts Service’s activation
|
BEA Mobile
|
Please note that all times given are HONG KONG time.
The Bank reserves the right to change its maintenance schedule without prior notice.