The Bank of East Asia

System Maintenance Schedule

Maintenance Schedule

    To provide the highest quality of service, the Bank performs a weekly system maintenance. Cyberbanking, Corporate Cyberbanking, ATMs, and ATM card services are therefore unavailable from 03:00 to 06:00 on Mondays.

    The Bank also occasionally schedules non-regular service suspensions in order to carry out system enhancements. Please be advised that certain services will be unavailable during the following periods (no notification will be issued if service is resumed earlier). We apologise for any inconvenience caused.

    Time and Date

    Services to be Suspended

    02:30 to 06:30
    on 9th May, 2021
    Hong Kong Interbank Clearing Limited has announced that Faster Payment Service (FPS) will be suspended for system maintenance.

    The following functions in ATM, Cyberbanking and Corporate Cyberbanking (including Internet and Mobile Banking) will be unavailable:

    • Transfers to other local banks
    • FPS Addressing Service
    • e-Direct Debit Authorisation Service
    • Small-value Transfers (FPS)
    00:00 to 07:30
    on 16th May, 2021
    To provide a better service to our customers, JETCO Cardless withdrawal service will be unavailable during the said period.

    Please note that all times given are HONG KONG time.

    The Bank reserves the right to change its maintenance schedule without prior notice.