The Bank of East Asia

System Maintenance Schedule

Maintenance Schedule

    To provide the highest level of service quality, the Bank performs a weekly system maintenance. BEA Online, Corporate Cyberbanking, BEA Mobile, BEA Mall, BEA Corporate Mobile App, BEA Corporate Online, Stock Trading services, ATMs and ATM card services are therefore unavailable from 03:00 to 06:00 on Mondays.

    The Bank also occasionally schedules non-regular service suspensions in order to carry out system enhancements. Please be advised that certain services will be unavailable during the following periods. We apologise for any inconvenience caused.

    Time and Date

    Services to be Suspended

    Channels to be Affected

    Weekly System

    Maintenance

    03:00 to 06:00

    Every Monday

    Login and all services after login

    ATMs, ATM card services, BEA Online, BEA Mobile, BEA Mall, Corporate Cyberbanking, BEA Corporate Mobile App, BEA Corporate Online and Stock Trading services (including internet, mobile app and phone banking)

    22:00 on 12 July 2025 to

    23:59 on 13 July 2025

    Due to the system maintenance, Life Insurance - Secure First online application service in BEA Mobile will be unavailable during the said period.

    02:30 to 08:30
    on 20 July 2025

    (No notification will be issued if service is resumed earlier or later)

    FPS x PromptPay QR payment

    BEA Mobile

    Please note that all times given are HONG KONG time.

    The Bank reserves the right to change its maintenance schedule without prior notice.

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