Maintenance Schedule
To provide the highest level of service quality, the Bank performs a weekly system maintenance. BEA Online, Corporate Cyberbanking, BEA Mobile, BEA Mall, BEA Corporate Mobile App, BEA Corporate Online, Stock Trading services, ATMs and ATM card services are therefore unavailable from 03:00 to 06:00 on Mondays.
The Bank also occasionally schedules non-regular service suspensions in order to carry out system enhancements. Please be advised that certain services will be unavailable during the following periods. We apologise for any inconvenience caused.
|
Time and Date |
Services to be Suspended |
Channels to be Affected |
|---|---|---|
|
Weekly System Maintenance 03:00 to 06:00 Every Monday |
Login and all services after login |
ATMs, ATM card services, BEA Online, BEA Mobile, BEA Mall, Corporate Cyberbanking, BEA Corporate Mobile App, BEA Corporate Online and Stock Trading services (including internet, mobile app and phone banking) |
|
13:00 on 13 Sep 2025 to (No notification will be issued if service is resumed earlier or later) |
Stock Trading services |
BEA Online and Corporate Cyberbanking |
|
05:00 to 12:00 (No notification will be issued if service is resumed earlier or later) |
Mobile Account Opening |
BEA Mobile |
|
00:00 to 06:00 (No notification will be issued if service is resumed earlier or later) |
Payment connect |
BEA Mobile |
|
02:30 to 08:30 (No notification will be issued if service is resumed earlier or later) |
FPS x PromptPay QR payment |
BEA Mobile |
Please note that all times given are HONG KONG time.
The Bank reserves the right to change its maintenance schedule without prior notice.
