Maintenance Schedule
To provide the highest level of service quality, the Bank performs a weekly system maintenance. BEA Online, Corporate Cyberbanking, BEA Mobile, BEA Mall, BEA Corporate Mobile App, BEA Corporate Online, Stock Trading services, ATMs and Debit / ATM Card services are therefore unavailable from 03:00 to 06:00 on Mondays.
The Bank also occasionally schedules non-regular service suspensions in order to carry out system enhancements. Please be advised that certain services will be unavailable during the following periods. We apologise for any inconvenience caused.
|
Time and Date |
Services to be Suspended |
Channels to be Affected |
|---|---|---|
|
Weekly System Maintenance 03:00 to 06:00 Every Monday |
Login and all services after login |
ATMs, Debit / ATM Card services, BEA Online, BEA Mobile, BEA Mall, Corporate Cyberbanking, BEA Corporate Mobile App, BEA Corporate Online and Stock Trading services (including internet, mobile app and phone banking) |
|
02:30 to 08:30 (No notification will be issued if service is resumed earlier or later) |
FPS x PromptPay QR payment |
BEA Mobile |
Please note that all times given are HONG KONG time.
The Bank reserves the right to change its maintenance schedule without prior notice.
