System Maintenance Schedule

To provide the highest level of service quality, the Bank performs a weekly system maintenance. BEA Online,  BEA Mobile, BEA Mall, BEA Corporate Mobile App, BEA Corporate Online, Stock Trading services, ATMs and Debit / ATM Card services are therefore unavailable from 03:00 to 06:00 on Mondays.


The Bank also occasionally schedules non-regular service suspensions in order to carry out system enhancements. Please be advised that certain services will be unavailable during the following periods. We apologise for any inconvenience caused.


Time and Date

Services to be Suspended

Channels to be Affected

Weekly System

Maintenance

03:00 to 06:00

Every Monday

Login and all services after login

ATMs, Debit / ATM Card services, BEA Online, BEA Mobile, BEA Mall,  BEA Corporate Mobile App, BEA Corporate Online and Stock Trading services (including internet, mobile app and phone banking)

08 Nov 2025 13:00 to
09 Nov 2025 19:00


(No notification will be issued if service is resumed earlier or later)

MPF Services

BEA Mobile

BEA Online

BEA Corporate Online

03:00 to 05:00
30 Nov 2025

(No notification will be issued if service is resumed earlier or later)

JETCO Cardless Withdrawal, UnionPay QR Code Payment

Please note that all times given are HONG KONG time.

The Bank reserves the right to change its maintenance schedule without prior notice.