The Bank of East Asia

System Maintenance Schedule

Maintenance Schedule

  • Cyberbanking
  • BEA Hong Kong Website
  • Cyberbanking

    To provide the highest quality of service, the Bank performs a weekly system maintenance. Cyberbanking, Corporate Cyberbanking, ATMs, and ATM card services are therefore unavailable from 03:00 to 06:00 on Mondays.

    The Bank also occasionally schedules non-regular service suspensions in order to carry out system enhancements. Please be advised that certain services will be unavailable during the following period (no notification will be issued if service is resumed earlier). We apologise for any inconvenience caused.

    Time and Date

    Services to be Suspended

    Channels to be Affected

    06:00 to 18:00
    on 16th November, 2019
    Stock Trading services Cyberbanking and Corporate Cyberbanking
    (including internet, mobile phone, and phone banking)
    01:00 to 07:00
    on 24th November, 2019
    Corporate Cyberbanking (including internet, mobile phone, and phone banking) will be suspended from 01:00 to 07:00 on 24th November, 2019 for a system enhancement. No notification will be issued if service is resumed earlier.
    03:00 to 06:00
    on 24th November, 2019
    ATMs and ATM card services will be suspended for system enhancements.

    Please note that all times given are HONG KONG time.

    The Bank reserves the right to change its maintenance schedule without prior notice.

    BEA Hong Kong Website

    Time and Date

    Services to be Suspended

    03:00 to 06:00
    on 25th November, 2019

    BEA website's online application forms, Document Upload service, and Bonus Gallery website will be suspended from 03:00 to 06:00 on 25th November, 2019 for a system enhancement. No notification will be issued if service is resumed earlier.

    Please note that all times given are HONG KONG time.

    The Bank reserves the right to change its maintenance schedule without prior notice.