To provide the highest level of service quality, the Bank performs a weekly system maintenance. BEA Online, BEA Mobile, BEA Mall, BEA Corporate Mobile App, BEA Corporate Online, Stock Trading services, ATMs and Debit / ATM Card services are therefore unavailable from 03:00 to 06:00 on Mondays.
The Bank also occasionally schedules non-regular service suspensions in order to carry out system enhancements. Please be advised that certain services will be unavailable during the following periods. We apologise for any inconvenience caused.
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Time and Date
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Services to be Suspended
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Channels to be Affected
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Weekly System
Maintenance
03:00 to 06:00
Every Monday
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Login and all services after login
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ATMs, Debit / ATM Card services, BEA Online, BEA Mobile, BEA Mall, BEA Corporate Mobile App, BEA Corporate Online and Stock Trading services (including internet, mobile app and phone banking)
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01:00 on 18 Oct 2025 to
07:00 on 20 Oct 2025
(No notification will be issued if service is resumed earlier or later)
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- Direct Remittance to BEA UK
- Register BEA UK accounts as payee
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BEA Mobile
BEA Online
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02:30 to 06:00
on 25 Oct 2025
(No notification will be issued if service is resumed earlier or later)
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- Cross-Boundary Accounts Service’s activation
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BEA Mobile
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Please note that all times given are HONG KONG time.
The Bank reserves the right to change its maintenance schedule without prior notice.
