The Bank of East Asia

System Maintenance Schedule

Maintenance Schedule

    To provide the highest level of service quality, the Bank performs a weekly system maintenance. Cyberbanking, Corporate Cyberbanking, ATMs, and ATM card services are therefore unavailable from 03:00 to 06:00 on Mondays.

    The Bank also occasionally schedules non-regular service suspensions in order to carry out system enhancements. Please be advised that certain services will be unavailable during the following periods. We apologise for any inconvenience caused.


    Time and Date

    Services to be Suspended

    01:00 to 05:00
    on 9th October, 2022
    • ATMs
    • ATM card services
    • BEA Flash Mobile App
    • Cyberbanking services
    • Corporate Cyberbanking services
    • Stock Trading services (including internet, mobile phone, and phone banking)


    Time and Date

    Services to be Suspended

    00:00 to 07:30
    on 16th October, 2022

    To provide a better service to our customers, JETCO Cardless withdrawal service will be unavailable during the said period.



    Time and Date

    Services to be Suspended, Channels to be Affected

    02:00 to 07:00
    on 16th October, 2022
    (No notification will be
    issued if service is resumed
    earlier or later)

    Due to the Bank system maintenance, the following FPS-related services in ATM, Cyberbanking and Corporate Cyberbanking (including Internet and Mobile Banking) will be unavailable from 2:00 a.m. to 7:00 a.m. on 16 October, 2022:

    - Transfers to other local banks
    - FPS Addressing Service
    - e-Direct Debit Authorisation Service

    Customers should make advance arrangements for their payment activities if necessary.



    Please note that all times given are HONG KONG time.The Bank reserves the right to change its maintenance schedule without prior notice.