Maintenance Schedule
- Cyberbanking
- BEA Hong Kong Website
Cyberbanking
To provide the highest level of service quality, the Bank performs a weekly system maintenance. Cyberbanking, Corporate Cyberbanking, ATMs, and ATM card services are therefore unavailable from 03:00 to 06:00 on Mondays.
The Bank also occasionally schedules non-regular service suspensions in order to carry out system enhancements. Please be advised that certain services will be unavailable during the following periods. We apologise for any inconvenience caused.
|
Time and Date |
Services to be Suspended |
Channels to be Affected |
|---|---|---|
|
Weekly System Maintenance 03:00 to 06:00 Every Monday |
Login and all services after login |
BEA Online, Corporate Cyberbanking, (including internet, mobile phone, and phone banking), BEA Corporate Online, ATMs, and ATM card services |
|
06:00 to 21:00 (No notification will be issued if service is resumed earlier) |
All Stock Trading services |
BEA Online and Corporate Cyberbanking |
|
02:30 to 08:30 (No notification will be |
FPS x PromptPay QR payment |
BEA Mobile |
|
19:00 on 7 September, 2024 to |
|
|
Please note that all times given are HONG KONG time.
The Bank reserves the right to change its maintenance schedule without prior notice.
BEA Hong Kong Website
|
Time and Date |
Services to be Suspended |
Remarks |
|---|---|---|
| 01:00 to 06:30 on 8th September, 2024 |
BEA website (www.hkbea.com), Document Upload service, and |
BEA website will be replaced by a temporary page during the suspension period. You can still click the hyperlinks in the temporary page to access to the internet banking services. Please remember to check the authenticity of the BEA Online and Corporate Cyberbanking / BEA Corporate Online websites before accessing the services. |
Please note that all times given are HONG KONG time.
The Bank reserves the right to change its maintenance schedule without prior notice.
