The Bank of East Asia

System Maintenance Schedule

Maintenance Schedule

    To provide the highest level of service quality, the Bank performs a weekly system maintenance. BEA Online, Corporate Cyberbanking, BEA Mobile, BEA Mall, BEA Corporate Mobile App, BEA Corporate Online, Stock Trading services, ATMs and ATM card services are therefore unavailable from 03:00 to 06:00 on Mondays.

    The Bank also occasionally schedules non-regular service suspensions in order to carry out system enhancements. Please be advised that certain services will be unavailable during the following periods. We apologise for any inconvenience caused.

    Time and Date

    Services to be Suspended

    Channels to be Affected

    Weekly System

    Maintenance

    03:00 to 06:00

    Every Monday

    Login and all services after login

    ATMs, ATM card services, BEA Online, BEA Mobile, BEA Mall, Corporate Cyberbanking, BEA Corporate Mobile App, BEA Corporate Online and Stock Trading services (including internet, mobile app and phone banking)

    19:00 on 6 Sep 2025 to
    13:00 on 7 Sep 2025 

     Due to the system maintenance, online application service of General Insurance products in BEA Insurance Services website and BEA Mobile and BEA Online will be unavailable during the said period.

    18:00 on 07 Sep 2025 to
    03:00 on 08 Sep 2025

    (No notification will be issued if service is resumed earlier or later)

    Stock Trading services 

     BEA Online and Corporate Cyberbanking
    (including BEA Online, phone banking, BEA Securities Services App and BEA SmarTrade)

    00:00 to 06:00
    on 21 Sep 2025 

    (No notification will be issued if service is resumed earlier or later)

     Payment connect

    BEA Mobile 

    Please note that all times given are HONG KONG time.

    The Bank reserves the right to change its maintenance schedule without prior notice.