To ensure the highest level of service quality, the Bank conducts routine system maintenance on a weekly basis. Due to this, BEA Online, BEA Mobile, BEA Mall, BEA Corporate Online, Stock Trading services, ATMs and Debit / ATM Card services are unavailable from 3:00 am to 6:00 am every Monday.
The Bank also occasionally schedules non-regular service suspensions to carry out system enhancements.
Please be advised that certain services will be unavailable during the following periods. We apologise for any inconvenience caused.
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Time and Date
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Services to be Suspended
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Channels to be Affected
|
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Weekly System
Maintenance
3:00 am to 6:00 am
Every Monday
|
Login and all services after login
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ATMs, Debit / ATM Card services, BEA Online, BEA Mobile, BEA Mall, BEA Corporate Online and Stock Trading services (including internet, mobile app and phone banking)
|
|
1:30 am to 5:30 am
on 12 Apr 2026 (Sunday)
(No notification will be issued if service is resumed earlier or later than the aforementioned time.)
|
JETCO Cardless Withdrawal, UnionPay QR Code Payment |
|
3:00 am to 6:00 am
on 12 Apr 2026 (Sunday)
(No notification will be issued if service is resumed earlier or later than the aforementioned time.)
|
FPS x PromptPay QR payment |
BEA Mobile |
0:00 am to 6:00 am
on 19 Apr 2026 (Sunday)
(No notification will be issued if service is resumed earlier or later than the aforementioned time.)
|
Payment Connect |
BEA Mobile |
Please note that all times given are HONG KONG time.
The Bank reserves the right to change its maintenance schedule without prior notice.
