To provide the highest level of service quality, the Bank performs a weekly system maintenance. BEA Online, BEA Mobile, BEA Mall, BEA Corporate Mobile App, BEA Corporate Online, Stock Trading services, ATMs and Debit / ATM Card services are therefore unavailable from 03:00 to 06:00 on Mondays.
The Bank also occasionally schedules non-regular service suspensions in order to carry out system enhancements. Please be advised that certain services will be unavailable during the following periods. We apologise for any inconvenience caused.
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Time and Date
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Services to be Suspended
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Channels to be Affected
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Weekly System
Maintenance
03:00 to 06:00
Every Monday
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Login and all services after login
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ATMs, Debit / ATM Card services, BEA Online, BEA Mobile, BEA Mall, BEA Corporate Mobile App, BEA Corporate Online and Stock Trading services (including internet, mobile app and phone banking)
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21:00 on 9 Jan 2026 (Friday) to
06:00 on 12 Jan 2026 (Monday)
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e-Statement/e-Advice Services
– Account Preference Settings
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BEA Corporate Online
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e-Statement/ e-Advice registration
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BEA Online and BEA Mobile
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13:00 to 17:00
on 10 Jan 2026 (Saturday)
(No notification will be issued if service is resumed earlier)
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Stock Trading services
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BEA Online and Corporate Cyberbanking
(including BEA Online, phone banking, BEA Securities Services App and BEA SmarTrade)
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Please note that all times given are HONG KONG time.
The Bank reserves the right to change its maintenance schedule without prior notice.
