Maintenance Schedule
To provide the highest quality of service, the Bank performs a weekly system maintenance. Cyberbanking, Corporate Cyberbanking, ATMs, and ATM card services are therefore unavailable from 03:00 to 06:00 on Mondays.
The Bank also occasionally schedules non-regular service suspensions in order to carry out system enhancements. Please be advised that certain services will be unavailable during the following periods (no notification will be issued if service is resumed earlier). We apologise for any inconvenience caused.
|
Time and Date |
Services to be Suspended |
Channels to be Affected | |
|---|---|---|---|
| 06:00 to 18:00 on 26th September, 2020 |
Stock Trading services | Cyberbanking and Corporate Cyberbanking (including internet, mobile phone and phone banking) |
|
| 00:00 to 07:30 on 28th September, 2020 |
JETCO will be suspended for system maintenance. ATMs, ATM card services , JETCO Cardless withdrawal service; Bill Payment, Donation and e-Cheque will be unavailable during the said period. | ||
Please note that all times given are HONG KONG time.
The Bank reserves the right to change its maintenance schedule without prior notice.
