Maintenance Schedule
|
Time and Date |
Services to be Suspended |
Channels to be Affected |
|---|---|---|
|
Weekly System Maintenance 03:00 to 06:00 Every Monday |
Login and all services after login |
Cyberbanking, Corporate Cyberbanking, (including internet, mobile phone, and phone banking), BEA Corporate Online, ATMs, and ATM card services |
|
Time and Date |
Services to be Suspended |
Channels to be Affected |
|---|---|---|
|
02:00 to 11:00 on 8th October, 2023 02:00 to 11:00 on 15th October, 2023 (No notification will be issued if service is resumed earlier or later) |
Due to the Bank system maintenance, the following FPS-related services in ATM, Cyberbanking and Corporate Cyberbanking (including Internet and Mobile Banking) will be unavailable from 2:00 a.m. to 11:00 a.m. on 8 October 2023 and 15 October 2023: - Transfers to other local banks - FPS Addressing Service - e-Direct Debit Authorisation Service Customers should make advance arrangements for their payment activities if necessary. |
|
The Bank also occasionally schedules non-regular service suspensions in order to carry out system enhancements. Please be advised that certain services will be unavailable during the following periods. We apologise for any inconvenience caused.
Please note that all times given are HONG KONG time.The Bank reserves the right to change its maintenance schedule without prior notice.
