The Bank of East Asia

Insurance, MPF & Trust

Underwritten by Blue Cross (Asia-Pacific) Insurance Limited

The novel coronavirus outbreak was confirmed as a pandemic by the World Health Organization at midnight on 12th March, 2020. Please click here for the new arrangement of the Travel Insurance Coverage.
(Applicable to Travel Protection Insurance, Frequent Traveller Insurance, Overseas Study Protection Insurance and Working Holiday Protection Insurance)


The above general insurance plans are underwritten by Blue Cross (Asia-Pacific) Insurance Limited (“Blue Cross”), a subsidiary of AIA Group Limited. The Bank of East Asia, Limited (“BEA”) is an appointed insurance agency of Blue Cross. The above general insurance plans are products of Blue Cross but not BEA. All benefits payable under the above insurance plans are subject to the credit risk of Blue Cross.

In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between BEA and the customer out of the selling process or processing of the related transaction, BEA is required to enter into a Financial Dispute Resolution Scheme process with the customer; however, any dispute over the contractual terms of the product should be resolved between Blue Cross and the customer directly.