The Bank of East Asia

Insurance, MPF & Trust

Underwritten by Blue Cross (Asia-Pacific) Insurance Limited

We know you love your pets and treat them like your family members. But the question is: Can you afford to be a pet owner? When your pets have health issues, accidents, or simply get themselves into trouble requiring a visit to the vet, the bills can quickly escalate into a huge expense that are out of your expectation.

e-Select Pet Insurance (the “Plan”) is underwritten by Blue Cross (Asia-Pacific) Insurance Limited (“Blue Cross”) and is designed to ensure your pets are well protected in every stage of their lives and to help relieve your heavy burden from the costly vet bills. The Plan covers not only the clinical and surgical expenses, veterinary consultation and chemotherapy treatment, it also looks after the mental and emotional problems of your pets with coverage for behavioural treatment. Now you can enjoy a worry-free life while your beloved furry friends snuggling with you.

Plan Highlights

  • Guaranteed renewal up to age 13 of the pet1
  • Microchip waived for cats’ enrolment
  • Medical coverage up to HK$60,000
  • No visit limit for veterinary consultation and no daily limit for room and board
  • Chemotherapy Benefit covers the cost of chemotherapy treatment incurred in a licensed vet clinic as recommended by a vet
  • Behavioural Treatment Expenses covers the cost of prescribed drugs or training due to mental or emotional disorder arising from injury
  • Top-up option for third party liability, an upper level of HK$1,500,000
  • Overseas coverage for medical expenses, third party liability, and funeral service expenses while the insured pet is travelling or temporarily located outside Hong Kong
  • If no claim has been made, you can enjoy up to 15% no claim discount on the renewal premium

Plan Information

Eligible Pets Cats Dogs
Eligible Breeds All Breeds
All Breeds2
Enrolment Age (last birthday) Age from 6 months to 8 years
Period of Insurance 1 year
Policy Renewal Guaranteed renewal up to age 13 of the pet1
Premium Payment Mode Annual
Policy Currency HKD
Waiting Period

Waiting period (from the policy effective date) is applicable for any claim of medical expenses arising from following illness or injury:

- Cancer or chronic renal disease: 90 days

- Bodily injury: 7 days

- Other conditions not included above: 30 days

1 The policy renewal for insured pet above age 13 is subject to underwriting. Renewal is guaranteed up to age 13 of the insured pet (subject to the availability of the Plan at the time of renewal) and Blue Cross will neither charge extra premium nor impose additional exclusions on an individual policy based on the insured pet’s health status or claim history at the time of renewal. However, Blue Cross reserves the right to revise the terms and conditions of this policy and adjust the premium upon policy renewal due to, for example, age-related adjustment. If the Blue Cross decides to cease offering or suspend the Plan, Blue Cross will endeavour to transfer the insured pet to another available insurance plan.
2 Except the following dog breeds: Antarctic Husky, Bull Terrier, Dogo Argentino, Fila Brazillier, Japanese Tosa, Pit Bull Terrier, and Tibetan Mastiff.

Blue Cross Customer Service Hotline 2839 6377

This webpage is for reference only. Please refer to the policy for the exact terms and conditions and the full list of policy exclusions. Should there be any discrepancy between the English and the Chinese versions of this material, the English version shall apply and prevail. All insurance product information available on this website is not and shall not be construed as an offer to sell or a provision of insurance products to any person in any jurisdiction outside Hong Kong or a solicitation to such person to buy insurance products.

The insurance plan is underwritten by Blue Cross (Asia-Pacific) Insurance Limited (“Blue Cross”), a subsidiary of AIA Group Limited. The Bank of East Asia, Limited (“BEA”) is an appointed insurance agency of Blue Cross. The insurance plan is a product of Blue Cross but not BEA. All benefits payable under the insurance plan are subject to the credit risk of Blue Cross.

In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between BEA and the customer out of the selling process or processing of the related transaction, BEA is required to enter into a Financial Dispute Resolution Scheme process with the customer.

BEA’s sales staff (including direct sales staff and authorised agents) are remunerated not only based on their financial performance, but also according to a range of other factors, including their adherence to best practices and their dedication to serving customers’ interests.

Blue Cross (Asia-Pacific) Insurance Limited is a subsidiary of AIA Group Limited. It is not affiliated with or related in any way to Blue Cross and Blue Shield Association or any of its affiliates or licensees.