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BEA MPF services will be unavailable across all electronic channels (internet, phone, ATM, mobile banking, and Corporate Cyberbanking) from 00:00 on 22^nd May, 2022 to 08:00 on 23^rd May, 2022 for an essential system enhancement, so that we can continue to provide you with the highest level of service quality. No notification will be issued if service is resumed earlier. We apologise for any inconvenience caused.

The customer services counter of BEA MPF Administration Centre situated in Kwun Tong will resume services tomorrow, 14^th April, 2022 (Thursday).

The 2021-22 Good MPF Employer Award organized by the Mandatory Provident Fund Schemes Authority, is open for applications. Employers who are exemplary in enhancing the retirement benefits of their employees should act now.

For details and online application, please visit Good MPF Employer Award website. The deadline is 30^th June, 2022.

In view of the latest development of COVID-19, the customer services counter of BEA MPF Administration Centre situated in Kwun Tong will be temporarily suspended service until further notice, in an effort to safeguard the health of our customers and staff members. Our hotline services will continue to operate as normal. During this period, customers are welcome to call or make queries via the BEA (MPF) Hotline on 2211 1777 (Operated by Bank of East Asia (Trustees) Limited) or via email (BEAMPF@hkbea.com).

In addition, due to the temporarily suspended service of certain BEA branches, the submission of MPF documents via BEA branches may be affected. Please click here for the latest branch service information.

Employers can make contribution payment on or before the contribution day using suitable payment channel and method below:

• paying by cheque at any BEA branch
• making direct debit payments from your BEA bank account
• making payments through Corporate Cyberbanking
• making payments by eCheque¹

To enhance the administrative efficiency, employers may choose to use BEA Corporate Cyberbanking or MPF contribution software namely “MPF, Autopay and Payroll System” and “Industry Scheme Software” to handle your MPF contribution. For application of the software, please call the BEA (MPF) Hotline on 2211 1777 (Operated by Bank of East Asia (Trustees) Limited) or via email (BEAMPF@hkbea.com).

For further details of the contribution arrangement, please refer to the Employer Guidebook.

Should you have any questions, please call our BEA (MPF) Hotline on 2211 1777 (Operated by Bank of East Asia (Trustees) Limited).

¹ Please email the eCheque to BEAMPFePayment@hkbea.com together with scheme number and contact number.

The MPF Scheme Brochures of BEA (MPF) Master Trust Scheme, BEA (MPF) Value Scheme and BEA (MPF) Industry Scheme (collectively “BEA MPF Schemes”) have been revised through the addenda issued on 28^th February, 2022.

With effect from 1^st April, 2022, the fees and charges deduction method of the following MPF conservative funds under BEA MPF Schemes will be changed from deducting from members' accounts by way of unit deduction to deducting from the assets of such funds:

• BEA (MPF) Conservative Fund under BEA (MPF) Master Trust Scheme
• BEA MPF Conservative Fund under BEA (MPF) Value Scheme
• BEA (Industry Scheme) MPF Conservative Fund under BEA (MPF) Industry Scheme

For further details, please refer to the latest MPF Scheme Brochures and the Notice To Participants of relevant schemes:

• MPF Scheme Brochure of the BEA (MPF) Master Trust Scheme and Notice To Participants
• MPF Scheme Brochure of the BEA (MPF) Value Scheme and Notice To Participants
• MPF Scheme Brochure of the BEA (MPF) Industry Scheme and Notice To Participants

You may also refer to the Frequently Asked Questions for further information.

Should you have any questions, please call our BEA (MPF) Hotline (Operated by the Bank of East Asia (Trustees) Limited) on 2211 1777.

BEA MPF services will be unavailable across all electronic channels (internet, phone, ATM, mobile banking, and Corporate Cyberbanking) from 16:00 to 21:00 on 12^th December, 2021 for an essential system enhancement, so that we can continue to provide you with the highest level of service quality. No notification will be issued if service is resumed earlier. We apologise for any inconvenience caused.

To meet customer needs, BEA MPF has added a new function on its e-Application webpage. The enhanced e-Application webpage provides an electronic channel for customers to consolidate/transfer the MPF accrued benefits to BEA MPF. Customers are now able to complete their application with an e-Signature using a computer or mobile device in a simple and convenient way.

Please click here to learn more and experience the enhanced e-Application webpage. Should you have any questions, please call our BEA (MPF) Hotline on 2211 1777 (operated by Bank of East Asia (Trustees) Limited).

BEA MPF services will be unavailable across all electronic channels (internet, phone, ATM, mobile banking, and Corporate Cyberbanking) from 08:00 to 20:00 on 15^th August, 2021 for an essential system enhancement, so that we can continue to provide you with the highest level of service quality. No notification will be issued if service is resumed earlier. We apologise for any inconvenience caused.

BEA MPF services will be unavailable across all electronic channels (internet, phone, ATM, mobile banking, and Corporate Cyberbanking) from 00:00 on 16^th May, 2021 to 08:00 on 17^th May, 2021 for an essential system enhancement, so that we can continue to provide you with the highest level of service quality. No notification will be issued if service is resumed earlier. We apologise for any inconvenience caused.

BEA MPF services will be unavailable across all electronic channels (internet, phone, ATM, mobile banking, and Corporate Cyberbanking) from 12:00 (noon) to 20:00 on 25^th April, 2021 for an essential system enhancement, so that we can continue to provide you with the highest level of service quality. No notification will be issued if service is resumed earlier. We apologise for any inconvenience caused.