Branch, ATM and i-Teller Network

With ATM Locations and Services throughout Hong Kong and major cities in the Chinese Mainland, The Bank of East Asia (BEA) provides various convenient banking facilities to suit your needs.

You can access our convenient ATM services with your BEA Debit / ATM Card or any Debit / ATM Card linked to the following networks:

For any enquiries about our Debit / ATM Card services, please call the Debit / ATM Card Service Hotline on (852) 2211 1818 during office hours.

• ATM Services Important Notice & New Features
• ATM Locations
• Scope of ATM Services
• Scope of Debit / ATM Card Services
• Terms and Conditions for Debit / ATM Cards
• Security Tips on Debit / ATM Card & PIN
• Maintenance Schedule
• Bank Charges
• Useful Information
• Arrangement of UnionPay ATM Cards transaction chargeback
• Reduction of Debit / ATM Card Limit for Payment or Purchase Transaction
• Scam Prevention Alert (Scameter)
• BEA Mastercard Debit Card Transaction Dispute Forms (Applicable to unauthorised use)
• BEA Mastercard Debit Card Transaction Dispute Forms (Applicable to dispute types other than unauthorised use)
• Schedule of Fees and Charges for BEA Mastercard Debit Card
• FAQs – BEA Mastercard Debit Card (“Multi-currency Debit Card”)