Hot Promotions

1. The priority booking service (the “Service”) only applies to cardholders of a valid BEA Credit Card (“Eligible Cards”). The BEA JCB PLATINUM Card is excluded. UnionPay Dual Currency Credit Card does not apply to hotline orders. Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
2. The priority booking period for Eligible Cards is from 12:00 noon on 19^th January 2024 to 11:59pm on 23^rd January 2024 or while stocks last. During the priority booking period, Cardholders can make priority booking through Cityline website https://priority.cityline.com. Hotline open daily from 10:00 am to 7:00 pm, Monday – Friday.
3. A maximum of 6 tickets are allowed to book per booking transaction. Tickets are available while stocks last. Seats are allocated on a first-come-first-served basis, depending on the transaction date and time. No seat selection is available. For booking 2 tickets or above, Cityline reserves the right to arrange separate seats (including allocation of seats in odd numbers).
4. Regardless of age, each ticket admits one person only. A valid ticket must be provided for admission.
5. Cityline (Hong Kong) Limited (“Cityline”) will charge a HK$62 Customer Service Fee per ticket and HK$35 Courier Fee per transaction with 6 tickets in maximum. All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the Delivery Fee, the Customer Service Fee and the Handling /Administration Fee are non-refundable under whatever circumstances.
6. Ticket(s) will be delivered to customer’s designated Hong Kong address via courier services, each delivery is limited to 6 tickets per transaction. Customers should ensure that the delivery address/information is correct. No amendments of delivery address for successful transaction. The Show Organiser and Cityline are not responsible for undelivered tickets due to wrong or incomplete delivery address/information.
7. Cardholders who have not received tickets after 2^nd March 2024, please contact Cityline for assistance by email: cs@cityline.com or by phone: (852) 3761 6688 (Monday to Friday 10am-7pm, except Public Holidays).
8. The dates of the Concert will be determined by the Organiser at its sole discretion. The Organiser reserves the right to change the performance date or cancel the Concert without prior written notice. In case of disrepute(s) arising therefrom between the Organiser and the cardholder(s), the Organiser reserves the right for the final decision at its own discretion. The Organiser will make decisions and announcements regarding arrangements in case of cancellation or postponement of the Concert. For the avoidance of doubt, there shall only be a refund in respect of the value of the tickets purchased which shall not include any courier fee charged (if the tickets are delivered to the cardholders) or any customer service fees or administrative fees charged.

Terms and Conditions

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