Hot Promotions

FWD Presents AGA Gaia Live

Exclusive priority booking  

Concert date: 8:15 p.m. on 29^th to 30^th January, 2022
Venue: Hong Kong Coliseum
Ticket price: HK$780 / $580 / $380
 

Priority booking dates : 24^th – 26^th November, 2021

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Priority booking channels (hotline & website):   3761 6515   www.cityline.com 

(A limit of 6 tickets per hotline / online order applies. Cityline Hong Kong Limited (“Cityline”) reserves the right to assign separate seats (including to assign seats in odd-numbered combinations). Cityline will charge a HK$32 customer service fee per ticket and HK$35 courier fee per transaction.)

Remarks:

1. The priority booking service only applies to cardholders of a valid BEA Credit Card (“Eligible Cards”). The JCB PLATINUM Card is excluded. UnionPay Dual Currency PLATINUM Credit Card does not apply to hotline orders. Cardholders are required to settle payment in full with Eligible Cards in order to enjoy the Offer.
2. The priority booking period for Eligible Cards is from 10:00 am on 24^th November, 2021 to 11:59pm on 26^th November, 2021 or while stocks last. During the priority booking period, Cardholders can make priority booking through Cityline website www.cityline.com. Hotline open daily from 10:00 am to 8:00 pm.
3. Tickets are available while stocks last. Seats are allocated on a first-come-first-served basis, depending on the transaction date and time.  No seat selection is available. Single seating/ non-adjacent seating may be arranged. Cardholders shall accept the arrangement without question.
4. Cityline will charge a HK$32 Customer Service Fee per ticket and HK$35 Courier Fee per transaction with 6 tickets in maximum.  All relevant ticketing fees or services fees paid during the booking transaction including but not limited to the Delivery Fee, the Customer Service Fee and the Handling /Administration Fee are non-refundable under whatever circumstances.
5. Ticket(s) will be delivered to customer’s designated Hong Kong address via courier services, each delivery is limited to 6 tickets per transaction. Customers should ensure that the delivery address/information is correct.  The Show Organiser and Cityline are not responsible for undelivered tickets due to wrong or incomplete delivery address/information.
6. If tickets are not delivered 7 days before the show date, please contact Cityline for assistance by email: cs@cityline.com or by phone: (852) 2314 4228 (Monday to Sunday 10am-8pm).
7. Regardless of age, each ticket admits one person only. A valid ticket must be provided for admission.
8. The Organiser may release or reduce seats in response to the developing situation of the COVID-19 and the implementation of gathering bans. In the event of Concert cancellation, postponement or seats being reduced, the Organiser shall arrange follow up actions according the transaction record (including Concert postponement or refund of the Ticket). 
9. In the event of Concert cancellation, postponement or seats being reduced, the Organiser reserve the right to refund amounts paid for tickets or reschedule the Concert. For the avoidance of doubt, there shall only be a refund in respect of the value of the tickets purchased which shall not include any courier fee charged (if the tickets are delivered to the cardholders) or any customer service fees or administrative fees charged.
10. Does not apply to the BEA JCB PLATINUM Card. UnionPay Dual Currency PLATINUM Credit Card does not apply to hotline orders.

Admission tips:

1. Spectators must follow the latest epidemic prevention measures issued by the government and the house rules of the venue during admission and the show.
2. Spectators must wear their own masks to fully cover their nose, mouth and chin throughout their stay at the venue and must pass through a temperature screening when entering the venue. Those with a fever (subject to the venue's final stipulation), respiratory symptoms or sudden loss of taste/ smell should refrain from using the venue facilities and seek medical assistance immediately.
3. Spectators should scan the “LeaveHomeSafe” QR code or register their name, contact number and date and time of visit before entering the venue.
4. Spectators should observe hand hygiene (i.e. washing hands with liquid soap and water properly, or cleaning hands by rubbing with 70-80% alcohol-based hand rub when hands are not visibly soiled).
5. Spectators should avoid sharing items and maintain appropriate social distance in common areas.
6. No eating and drinking in the Arena.
7. Spectators may be prohibited from entering the venue if they violate any of the rules of the venue or epidemic prevention measures mentioned above. In such a case, the ticket fee, customer service fee, and courier fee shall not be refunded. Spectators should contact the concert organisers for the latest epidemic prevention measures issued by the government and the house rules of the venue concerning admission. 

Terms & Conditions

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