BEA App

 

Our new mobile banking app, BEA Mobile is launching soon! With a refreshed interface and new functionalities, BEA Mobile delivers a simpler and more personalised experience—making banking even more convenient.

	What’s new in BEA Mobile

	Intuitive design Spend less time banking and more time living		Customisable interface with expanded features Customise the services you use most
	Smoother mobile banking experience & exclusive offers for you Fulfil every banking need at your fingertips		Comprehensive mobile wealth functions Manage your wealth at anytime, and from anywhere

Get ready for a simpler, smoother and seamless mobile banking experience!

 

	Points to note before the launch of BEA Mobile

After the launch of BEA Mobile, customers who are using biometric authentication to log in to BEA App will be affected as follow:

1. Customers holding a deposit account

To ensure that you can continue using biometric authentication to log in to BEA Mobile, you must first activate i-Token.

Please activate i-Token NOW. <<Demo>>

 

2. Customers holding a credit card only

After the launch of BEA Mobile, you will be unable to use biometric authentication to log in. Please use your credit card number and Cyberbanking PIN to log in for the first time.

After logging in to the new mobile banking app, you can activate i-Token and use biometric authentication to log in to the mobile banking app and authenticate designated online transactions.

If you have forgotten your Cyberbanking PIN, please call 3608 6628 for an instant reset as soon as possible.

 

3. Customers holding MPF/ORSO account only

Starting from late-October 2023, you will be unable to use biometric authentication to log in to the new mobile banking app.

If you wish to continue using biometric authentication to log in after the launch of the new version of our mobile banking app, you must first have a deposit or credit card account. You will need to log in using this account and then activate i-Token and biometric authentication. Otherwise, you will have to log in to the new mobile banking app using your existing account number and Cyberbanking PIN. If you have forgotten your PIN, please call the BEA (MPF) Hotline on 2211 1777^# (operated by Bank of East Asia (Trustees) Limited) for assistance as soon as possible.

^#Service Hours:

Mon to Fri 9:00 a.m. to 6:00 p.m

Sat 9:00 a.m. to 1:00 p.m

(Except Public Holiday)

 

Beware of fraudulent websites and mobile applications.

To borrow or not to borrow? Borrow only if you can repay!