The Bank of East Asia

Personal Banking


Advanced Security Protection

BEA is dedicated to providing you with the highest level of security possible, so you can conduct your banking online with total peace of mind. To ensure your optimal protection and satisfaction, Cyberbanking offers security features that are technologically advanced and extremely easy to use.

Additional verification for designated transactions FAQs for Two-factor Authentication

You are required to use either a one-time password or digital certificate to conduct the following transactions:

  • Fund transfers to non-registered BEA accounts in Hong Kong or China
  • Fund transfers to non-registered accounts at other local banks in Hong Kong
  • Bill payments to merchants, except when the receiving merchant falls under the "Government or Statutory Organisation", "Utilities", "Education: Primary or Secondary School", or "Education: Post-secondary or Specialised Institution" categories
  • Set up of scheduled instructions or templates for the above-mentioned transactions
  • Access to Online Investment Services#
  • Any new transaction types prescribed by the BEA from time to time

#Online Investment services include Stocks, Unit Trusts, Linked Deposits-related services, eIPOs, and FX/Precious Metal Margin Trading services)

1.One-time password

An SMS containing a one-time password will be sent to your registered mobile phone when you perform a designated transaction. To complete the transaction, simply enter the one-time password on the Cyberbanking webpage.

Demo Screen - Enter your one-time password to complete the transaction

2.Digital certificate

Alternatively, you can complete a designated transaction by using a digital certificate stored on your Hong Kong Smart ID Card or USB token.

Demo Screen - Enter your e-Cert PIN to complete the transaction

Moving Number Keypad

An alphanumeric PIN, which consists of a combination of numbers and letters, and a moving number keypad - further ensures your ongoing security.

Moving Number Keypad