The Bank of East Asia

Personal Banking

New Features and Recent Developments

 e-Cheque Services FAQs for e-Cheque Service e-Cheque Service Demonstration

You can now settle bills or make payments simply and contribute towards environmental protection using our brand new online
e-Cheque service. Allowing you to view your consolidated balance at a glance, this new service enables smooth and straightforward management of personal finances. Make life easier by going green!

  Issue and deposit cheques electronically anytime, anywhere


Stringent security
  Every e-Cheque is digitally signed using Public Key Infrastructure (“PKI”) technology and two-factor authentication to confirm the identity of the user


Environmental friendly
  Reduce paper usage by switching from paper cheques to e-Cheques


Quick and simple
  Issue an e-Cheque in just a few clicks

Experience our fast and convenient e-Cheque service now!

Cardless ATM Withdrawal Service Details for Cardless ATM Withdrawal Service Cardless ATM Withdrawal Service Demonstration

Our innovative new Cardless ATM Withdrawal Service allows you to access cash without an ATM card and to remotely arrange for others (e.g. friends or family members) to obtain emergency cash. This advanced and convenient value-added service also enables P2P payment between BEA and non-BEA customers through a secure mobile authentication system.

E-Corporate Action

BEA's E-Corporate Action Service greatly simplifies submitting instructions and speeds up sending replies. Using our Cyberbanking service, you can obtain lists of Corporate Actions from the most recent to the oldest on record, and submit instructions for various corporate actions using E-Corporate Action.

Convenient and Efficient
  Instructions can be submitted online, cutting out the need for letters; the whole process takes just a few minutes.


  Submitting instructions through E-Corporate Action prevents issues with lost mail.


Real-Time Information
  Provides the latest news on Corporate Actions.


Record Keeping
  All submitted instructions can be viewed under the History section.

To learn more, simply select a feature and view the online demonstration.


Electronic Bill Presentment and Payment Service

Enrol for e-bills via the Cyberbanking Electronic Bill Presentment and Payment ("EBPP") Service to manage your bills with ease, and help protect the environment.

  Receive bills from all enrolled merchants and consolidate bills in one online inbox for easy management


Take Control
  Manage bills for yourself and third parties with one-off or scheduled payments in Hong Kong dollars, Renminbi, or US dollars


  Reduce paper consumption by switching from paper bills to e-bills


Great flexibility
  View bills on the move with your mobile phone

To learn more, simply select a feature and view the online demonstration.


E-advice Service FAQs for E-advice Service

We are pleased to announce the launch of a new eco-friendly e-advice service in addition to our e-statement service, helping to protect the environment by reducing paper consumption.

Customers who perform the following transactions via Cyberbanking - Internet will receive e-advice instead of paper advice. A reminder will be sent to your registered email address when your e-advice is available to view online.

Transactions covered by e-advice include:

  • Fund transfers with money exchange
  • Fund transfers to other local banks

E-statement Service FAQs for E-statement Service E-statement Service Demonstration


Help protect our environment: Switch to e-statements. It is quick, easy, and FREE.

Cyberbanking is pleased to introduce you to an eco-friendly way to manage your accounts. Simply register for FREE e-statement service and cancel your paper statement service at the same time. You can help us protect our environment by reducing paper consumption.

It takes just a few easy steps to switch to e-statement service and view your e-statements anytime, anywhere after registration.


Cyberbanking (MPF) Account Service for BEA (MPF) Customers FAQs for Cyberbanking (MPF) Account Service

Starting now, BEA (MPF) customers can open a Cyberbanking (MPF) account through our BEA (MPF) Hotline to enjoy convenient online access to MPF services.

With a Cyberbanking (MPF) account, you can check your MPF account balance, contribution history, withdrawal history, current investment, and fund information anytime, anywhere.

BEA (MPF) Hotline: (852) 2211 1777