Features and Demo
Manage your details
Set or update your personal settings, activate mobile banking and two-factor authentication.
Username
- To set your username, first log in using your account number, then set your username in the “Username” page under “Settings”.
Your username cannot be changed after you have set it.
Change PIN
- Change your PIN regularly for optimal security
Contact Information
- View or change your email address and/or correspondence address
Overseas ATM Cash Withdrawals
- Activate overseas withdrawal, choose a time range, and set up your daily withdrawal limit
Mobile Banking
- Activate CyberAlert to receive notification for cash withdrawn from ATM that is over a pre-defined amount and manage your mobile banking settings
Two-factor authentication 
- Activate either a One-time Password (OTP) or a digital certificate for performing designated transactions or accessing investment services
View your accounts, request statements and cheque books
Enjoy an integrated overview of all your bank accounts, with a detailed, up-to-date transaction
history and e-statements.
Portfolio
- View all your account balances together
Accounts
- View an up-to-date transaction history and account summary, and place stop payment orders on cheques
e-Statements/e-Advice
- View e-statements or e-advice and choose to receive paper statements or e-statements
Time Deposits
- Conduct time deposit transactions
Currency Exchange
- Exchange various currencies
Rate enquiries
- View deposit rates, exchange rates, and gold prices
Requisition
- Request statements or cheque books
- Apply for demand drafts/cashier's orders
Transfer funds, pay bills, make donations, and remit funds
You can transfer funds to any Hong Kong or overseas accounts. Make merchant payments,
donate to charitable organisations, and remit funds online. You can also schedule payments,
donations, and remittances in advance.
Fund Transfers
- Transfer funds to local non-designated or registered accounts
- Place scheduled instructions
- Create, amend, and delete templates
- Set up CNY standing instructions
- Cancel fund transfers to any non-designated account
- Transfer funds instantly to other banks through the Faster Payment Service (FPS)
- Receive funds via mobile number, email address and FPS ID when you have registered for the FPS Addressing Service
Remittances
- Make telegraphic transfers to other banks in China and overseas
- Direct Remittance to BEA China/ United Kingdom
Bill
- Pay merchants and remit funds to local and overseas bank accounts
Bill Payment Suspension
- Authorise the suspension of Bills and Donations functions
Donations
- Make donations to charitable organisations
e-Direct Debit Authorisation
- Set up eDDAs and search your eDDA records
e-Cheques
- Apply for an E-certificate for e-cheque service, send, deposit and suspend e-Cheques
Cardless ATM Withdrawal
- Authorise others to withdraw cash from your account through an ATM
Transaction Limits
- Reduce your daily transaction limits
Scheduling
- Set up scheduled payments for transfers, bills, donations, and remittances
- View, change, and delete records of scheduled payments that have not been executed
Templates
- Create, change, and delete your templates
Access all the loan services you need in one location
Manage your loan portfolio with ease, including personal and property loan accounts in Hong Kong.
Property – HK
- Make account enquiries, requisition documents, make repayment instructions, enquire about mortgage plans and terms, get a property valuation, use our online calculators, and/or apply for a mortgage directly
Consumer Loans
- Enquire about your accounts, make partial/early repayment instructions, and access other useful information
Get convenient access to credit card and ATM card services
Through Cyberbanking, you can manage your credit card accounts, redeem Bonus Points for a wide
range of gifts, and locate your nearest ATM.
Credit Cards
- View your credit card account summary, authorise direct debits, redeem your Bonus Points for gifts, apply for "Cash In Hand", and set/change your overseas ATM cash withdrawal settings
ATM Cards
- View your ATM card summary, report a lost card, find ATM locations, and set/change your overseas ATM cash withdrawal settings
Grow your wealth
Access our wide range of investment services, including tools designed to help you identify local and
international investment opportunities which can enable you to achieve your investment goals.
Risk Assessment
- View or update your risk tolerance level
Stock Trading
- Use our one-stop online platform to trade Hong Kong-listed securities and China A-shares under the Shanghai and Shenzhen Stock Connect scheme, with free access to real-time quotes, price alerts, charts, stock fundamentals, market news
eIPOs
- Subscribe to eIPOs and view prospectus details
FX/Precious Metal Margin Trading
- View account summary, place FX/Precious metal margin deals/RFQ/orders, manage positions and orders, and get daily FX commentary and product information
Linked Deposits
- View linked deposit coupon rates and offering documents, place orders, and check your transaction status and history
Bonds, Notes, and Certificates of Deposit
- View bonds, notes, and certificates of deposit
Gold
- Use our online gold trading services, including trading and gold-related enquiries
Cyberfund Centre
- Search for, compare, and subscribe to funds; place redemption and switching orders; check your fund portfolio; and see the latest fund news
e-Corporate Action
- View corporate actions and submit instructions (you first need to agree to e-Corporate action service Terms and Conditions)
Market Express
- See our Market News, Latest News, Stock Quotes, Top 10 lists, etc
Protect yourself and your family
Our online services enable you to conveniently enrol in plans and view the details of your policies
whenever you wish.
Insurance Products
- View our full range of insurance plans and services
Instant Quotation and Application
- Get instant quotes, and apply directly for travel insurance and other selected insurance products
Unit Prices
- Check daily and historical prices
Policy Enquiries
- View the information of your insurance policy
Download Area
- Download the claim forms and policy service forms
Plan for the future
Check your MPF/ORSO account balance, contribution history, withdrawal history, fund switching
history, current investments, and fund information anytime, anywhere.
Account Balance
- Check your MPF account balance
Contribution History
- View your contribution history
Withdrawal History
- View your withdrawal history
Fund Switching History
- View your fund switching history
Current Investments
- View your current investments
Investment Changes
- Make a switching instruction
- Change your choice of investments
Fund Information
- View fund prices, a monthly investment summary, and fund fact sheets
Forms
- Download MPF-related forms
General Information
- Find more info about our services
