Username

• To set your username, first log in using your account number, then set your username in the “Username” page under “Settings”.
  Your username cannot be changed after you have set it.

Change PIN

• Change your PIN regularly for optimal security

Contact Information

• View or change your email address and/or correspondence address

Overseas ATM Cash Withdrawals

• Activate overseas withdrawal, choose a time range, and set up your daily withdrawal limit

Two-factor authentication

• Activate i-Token (mobile security token) through BEA Mobile for simpler and easier digital banking experience

Manage Your Banking Profile

• Change your marketing preferences

Account Overview

• Instantly check account balance and transactions
• View and download e-statements for the last 7 years
• Customise your account interface and set “Money Safe” service according to your banking needs

Portfolio

• View all your account balances together

Accounts

• View an up-to-date transaction history and account summary, and place stop payment orders on cheques

e-Statements/e-Advice

• View e-statements or e-advice and choose to receive paper statements or e-statements

Time Deposits

• Conduct time deposit transactions
• Set “Money Safe” service according to your banking needs

Currency Exchange

• Exchange various currencies

Rate enquiries

• View deposit rates, exchange rates, and gold prices

Requisition

• Request statements or cheque books
• Apply for cashier's orders

Fund Transfers

• Transfer funds to local non-designated or registered accounts
• Place scheduled instructions
• Create, amend, and delete templates
• Set up CNY standing instructions
• Cancel fund transfers to any non-designated account
• Transfer funds instantly to other banks through the Faster Payment Service (FPS)
• Receive funds via mobile number, email address, FPS ID or HKID number when you have registered for the FPS Addressing Service

Remittances

• Make telegraphic transfers to other banks in China and overseas
• Direct Remittance to BEA China/ United Kingdom

Bill

• Pay bills such as credit card, telecom, insurance, and utilities to merchants

Bill Payment Suspension

• Authorise the suspension of Bills and Donations functions

Donations

• Make donations to charitable organisations

e-Direct Debit Authorisation

• Set up eDDAs and search your eDDA records

Transaction Limits

• Adjust your daily transaction limits

Manage payees¹

• View, create, and delete payees information
• Disable “Online Registration of Payee” function

Scheduling

• Set up scheduled payments for transfers, bills, donations, and remittances
• View, change, and delete records of scheduled payments that have not been executed

Templates

• Create, change, and delete your templates

Remarks

1. i-Token is required for two-factor authentication when adding new payee.

Property – HK

• Make account enquiries, requisition documents, make repayment instructions, enquire about mortgage plans and terms, get a property valuation, use our online calculators, and/or apply for a mortgage directly

Consumer Loans

• Enquire about your accounts, make partial/early repayment instructions, and access other useful information

Credit Cards

• View your credit card account summary, authorise direct debits, redeem your Bonus Points for gifts, apply for "Cash In Hand", and set/change your overseas ATM cash withdrawal settings

ATM Cards

• View your ATM card summary, report a lost card, cancel card, find ATM locations, and set/change your overseas ATM cash withdrawal settings

Credit Card Activation

• Activate newly issued credit cards in few steps

Multi-currency Debit Card

• View your Debit Card account summary and transaction details

Wealth Portfolio

• View your investment portfolio distribution at a glance

Risk Assessment

• View or update your risk tolerance level

Stock Trading

• Use our one-stop online platform to trade Hong Kong-listed securities and China A-shares under the Shanghai and Shenzhen Stock Connect scheme, with free access to real-time quotes, price alerts, charts, stock fundamentals, market news

eIPOs

• Retail Government Bond
• Subscribe to eIPOs and view prospectus details

FX/Precious Metal Margin Trading

• View account summary, place FX/Precious metal margin deals/RFQ/orders, manage positions and orders, and get daily FX commentary and product information

Linked Deposits

• View linked deposit coupon rates and offering documents, place orders, and check your transaction status and history
  
  • Currency Linked Deposits
  • Basket Equity Linked Deposits
  • Single Equity Linked Deposits
  • Barrier Touch Currency Linked Deposits
  • Callable Interest Rate Index Linked Deposits

Bonds, Notes, and Certificates of Deposit

• View bonds, notes, and certificates of deposit

Gold

• Use our online gold trading services, including trading and gold-related enquiries

Unit Trusts

• Search for, compare, and subscribe to funds; place redemption and switching orders; check your fund portfolio; and see the latest fund news
  
  • Fund subscription
  • Fund switching
  • Fund redemption
  • Monthly investment plan

e-Corporate Action

• View corporate actions and submit instructions (you first need to agree to e-Corporate action service Terms and Conditions)

Market Express

• See our Market News, Latest News, Stock Quotes, Top 10 lists, etc

Insurance Products

• View our full range of insurance plans and services

Instant Quotation and Application

• Get instant quotes, and apply directly for travel insurance and other selected insurance products

Unit Prices

• Check daily and historical prices

Policy Enquiries

• View the information of your insurance policy

Download Area

• Download the claim forms and policy service forms

Account Balance

• Check your MPF account balance

Contribution History

• View your contribution history

Withdrawal History

• View your withdrawal history

Fund Switching History

• View your fund switching history

Current Investments

• View your current investments

Investment Changes

• Make a switching instruction
• Change your choice of investments

Fund Information

• View fund prices, a monthly investment summary, and fund fact sheets

Forms

• Download MPF-related forms

General Information

• Find more info about our services