Latest News

• System Enhancement Schedule NEW
  (1^st Jan, 2018)
• Latest Administrative Arrangement for Overdue Contribution
  (30^th Nov, 2017)
• System Enhancement Schedule
  (5^th Sep, 2017)
• System Enhancement Schedule
  (10^th Jul, 2017)
• System Enhancement Schedule
  (15^th May, 2017)
• System Enhancement Schedule
  (25^th Apr, 2017)
• Default Investment Strategy (“DIS”) is launched
  (1^st Apr, 2017)
• BEA MPF’s Latest Cut-off Time for Fund Switching Instruction and Change of Investment Choice Instruction
  (1^st Apr, 2017)
• System Enhancement Schedule
  (22^nd Feb, 2017)
• Two New e-Channel Services Available
  (23^rd Jan, 2017)

 Please click here to access the News Archive.

 

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System Enhancement Schedule NEW
(1^st Jan, 2018)

BEA MPF services will be unavailable across all electronic channels (internet, phone, ATM, mobile banking, and Corporate Cyberbanking) from 09:00 to 18:00 on 14^th January, 2018 for an essential system enhancement, so that we can continue to provide you with the highest level of service quality. No notification will be issued if service is resumed earlier. We apologise for any inconvenience.

 

Latest Administrative Arrangement for Overdue Contribution¹
(30^th Nov, 2017)

Under Mandatory Provident Fund (“MPF”) regulations, it is the responsibility of employers to make accurate contributions for their employees and submit a duly completed Remittance Statement² on or before the contribution day³.

Type of employees	Contribution day3
Monthly-paid regular employees	The 10th day of each month
Casual employees in Industry Schemes	(i)  the next working day following the relevant pay-day; or (ii) the 10th day after the relevant contribution period

Starting from December 2017, if our MPF Administration Centre has not received contribution payment and/or remittance statement² from the employers on or before the contribution day³, we will send an “Outstanding Contributions and Surcharges Reminder” stating the amount of outstanding contributions and surcharges (i.e. calculated at 5% of the amount of default contributions) to the employers at the month end.

If employers receive the above-mentioned reminder, please pay the overdue contribution(s) and/or contribution surcharges as soon as possible. Otherwise, the Mandatory Provident Fund Schemes Authority (“MPFA”) may send the “Payment Notice for Outstanding Mandatory Provident Fund Contribution and Contribution Surcharge” to those employers regarding the imposition of contribution surcharge. Please note that employers may settle both outstanding contributions and surcharge in one go without waiting for the payment notice from MPFA.

Please use Corporate Cyberbanking, or MPF contribution software namely “MPF, Autopay and Payroll System” and “Industry Scheme System”, to handle your MPF contribution data in order to enhance the administrative efficiency. For application of the software, please call the BEA (MPF) Hotline (Operated by Bank of East Asia (Trustees) Limited) on 2211 1777.

For further details regarding the MPF contributions arrangements, please visit the MPFA Employer’s Webpage, which includes the relevant information of the MPF contributions surcharge, and MPFA newly dedicated webpage “Employers’ Common Misconceptions in Handling MPF Contributions”, helping the employers to learn more about their MPF responsibilities.

1		The above arrangement is not applicable to self-employed persons.
2		Please submit your contribution payment and a duly completed remittance statement of the relevant contribution on or before the contribution day. If the remittance statement has not been received by us on the contribution day, or the information on the remittance statement is inaccurate/incomplete, we will not be able to process your contribution payment.
3		If a contribution day falls on a Saturday, public holiday, gale warning day, or black rainstorm warning day, then the contribution day refers to the next working day (which is not a Saturday, public holiday, gale warning day, or black rainstorm warning day).

 

System Enhancement Schedule
(5^th Sep, 2017)

BEA MPF services will be unavailable across all electronic channels (internet, phone, ATM, mobile banking, and Corporate Cyberbanking) from 08:00 to 20:00 on 10^th September, 2017 for an essential system enhancement, so that we can continue to provide you with the highest level of service quality. No notification will be issued if service is resumed earlier. We apologise for any inconvenience.

 

System Enhancement Schedule
(10^th Jul, 2017)

BEA MPF services will be unavailable across all electronic channels (internet, phone, ATM, mobile banking, and Corporate Cyberbanking) from 08:00 to 20:00 on 23^rd July, 2017 for an essential system enhancement, so that we can continue to provide you with the highest level of service quality. No notification will be issued if service is resumed earlier. We apologise for any inconvenience.

 

System Enhancement Schedule
(15^th May, 2017)

BEA MPF services will be unavailable across all electronic channels (internet, phone, ATM, mobile banking, and Corporate Cyberbanking) from 00:00 to 11:00 on 21^st May, 2017 for an essential system enhancement, so that we can continue to provide you with the highest level of service quality. No notification will be issued if service is resumed earlier. We apologise for any inconvenience.

 

System Enhancement Schedule
(25^th Apr, 2017)

BEA MPF services will be unavailable across all electronic channels (internet, phone, ATM, mobile banking, and Corporate Cyberbanking) from 00:00 on 13^th May to 08:00 on 15^th May, 2017 for an essential system enhancement, so that we can continue to provide you with the highest level of service quality. No notification will be issued if service is resumed earlier. We apologise for any inconvenience.

 

Default Investment Strategy (“DIS”) is launched
(1^st Apr, 2017)

Default Investment Strategy (“DIS”) is launched on 1^st April, 2017. Related webpages, leaflet and administrative forms of BEA MPF have been updated accordingly. To know more about DIS, please visit our DIS dedicated webpage.

 

BEA MPF’s Latest Cut-off Time for Fund Switching Instruction and Change of Investment Choice Instruction
(1^st Apr, 2017)

Starting from 1^st April, 2017, instruction received by BEA MPF Administration Centre before the following cut-off times will be processed on the same business day:

Channels	Cut-off Time
	Fund Switching Instruction	Change of Investment Mandate Instruction
By fax	4:00 p.m. on business day	4:00 p.m. on business day
Through Cyberbanking	4:00 p.m. on business day	12:00 Midnight
Through Interactive Voice Response System	4:00 p.m. on business day	12:00 Midnight

Otherwise it will be processed on the next business day.

 

System Enhancement Schedule
(22^nd Feb, 2017)

BEA MPF services will be unavailable across all electronic channels (internet, phone, ATM, mobile banking, and Corporate Cyberbanking) from 00:00 to 15:00 on 1^st April, 2017 for an essential system enhancement, so that we can continue to provide you with the highest level of service quality. No notification will be issued if service is resumed earlier. We apologise for any inconvenience.

 

Two New e-Channel Services Available
(23^rd Jan, 2017)

Open a Cyberbanking (MPF) account by simply calling our BEA (MPF) Hotline on 2211 1777, to access a range of convenient online MPF features, including the following two new services:

1. Register for the e-Statement Service: It’s Convenient and Free!

Starting from now on, you can manage your MPF statements with ease by registering for our free MPF e-statement service in Cyberbanking. You can register for your MPF e-statement service in just a few simple steps. Please refer to our MPF e-statement Service Demonstration for more details.

2. Fund Switching History Enquiry Function is Now Available in Cyberbanking and Mobile Banking

Starting from 16^th January, 2017, BEA MPF Fund Switching History Enquiry function is available in Cyberbanking and Mobile Banking, enabling MPF members to check their fund switching history¹ over the past 3 years.

¹ Members should be aware that transactions will only be shown in the fund switching record after they have been completed.