The Bank of East Asia

Insurance, MPF & Trust

Underwritten by AIA International Limited


EasyGuard Care Essence offers budget-friendly cover for cancer, heart attack and stroke.

Cancer, heart attack and stroke can strike anytime in life

It is important to prepare for rainy days even while you are young and healthy.

Giving you budget-friendly core protection against 3 of the Hong Kong’s most common critical illnesses, EasyGuard Care Essence is a yearly renewable plan that covers cancer, heart attack and stroke, with affordable premiums and guaranteed renewal up to the insured’s age 85. With this plan, you can enjoy peace of mind even during life’s challenges. 

Plan Highlights

Cover at a glance

Product Nature Critical illness protection insurance plan (lump sum payment)
Plan Type Basic Plan 
Insured's Age at Application Age 18 - 65
Benefit Term Up to 85 of the insured 
Currency US$ / HK$
Renewal Period Yearly
Benefits • Major Urban Critical Illness Benefit covers:
— Cancer
— Heart Attack
— Stroke
• Compassionate Death Benefit 

Critical illness protection

EasyGuard Care Essence is a critical illness protection insurance plan with protection up to the age of 85. We will pay the Major Urban Critical Illness Benefit in a lump sum cash if the insured, who is the person protected under the policy, is diagnosed with a covered cancer, heart attack or stroke. This will be equal to 100% of your chosen sum assured, providing you and your loved ones with valuable support on your recovery journey. Once the Major Urban Critical Illness Benefit is paid, Compassionate Death Benefit will be no longer provided.

Remarks: Please refer to the policy contract for the definitions of covered illnesses.

If the worst should happen

If the insured passes away, we will pay Compassionate Death Benefit of US$650 or HK$5,000, to the person whom you select in your policy as beneficiary. We will deduct all outstanding amount you owe to us under your policy before we make any claim payment.

Guaranteed renewal until the insured’s age of 85

EasyGuard Care Essence guarantees that your premium will not be raised for any changes in insured’s health condition. You can renew the cover every year until the insured’s age 85. Renewal premium of the next policy year will be based on the prevailing premium rates for the age of the insured at the time of renewal (please refer to the “Premium Adjustment” under Important Information).

A currency that suits you

For your convenience, we offer this policy in US dollars and HK dollars.

Important Information

The product information in this material does not contain the full terms of the product, for the details of the product features, terms and conditions, exclusions and key product risks, you may refer to the product brochure and policy contract of relevant products.

“AIA”, “the Company”, “We”, “our” or “us” herein refers to AIA International Limited (Incorporated in Bermuda with limited liability).

This plan can be only purchased through Bank of East Asia as a basic plan.

This plan is an insurance plan without any savings element. All premiums are paid for the insurance and related costs.

Effective from 1 January 2018, all policy owners are required to pay a levy on each premium payment made for both new and in-force Hong Kong policies to the Insurance Authority (IA). For levy details, please visit our website at or IA’s website at

Key Product Risks

  1. You should pay premiums for this plan till insured’s age 85. If you do not pay the premium within 31 days of the premium due date, the policy will be terminated and you / the insured will lose the benefit.
  2. You may request for the termination  of your policy  by notifying  us in written notice. Also, we will terminate your policy and you / the insured will lose the benefit when one of the following happens:
    • the insured passes away;
    • you do not pay for the premium within 31 days of the due date;
    • no effective add-on plan is attached to this plan on or after the anniversary of your policy immediately following the insured’s 85th birthday; or
    • the benefit paid of Major Urban Critical Illness Benefit reaches 100% of the sum assured (only applicable if no effective add-on plan is attached to this plan).

  3. Major Urban Critical Illness Benefit and Compassionate Death Benefit will be terminated on the anniversary of your policy immediately following the insured’s 85th birthday.
  4. We underwrite the plan and you are subject to our credit risk. If we are unable to satisfy the financial obligations of the policy, the insured may lose your premium paid and benefits.
  5. You are subject to exchange rate risks for plans denominated in currencies other than the local currency. Exchange rates fluctuate from time to time. You may suffer a loss of your benefit values and the subsequent premium payments (if any) may be higher than your initial premium payment as a result of exchange rate fluctuations. You should consider the exchange rate risks and decide whether to take such risks.
  6. In some situations, total premiums payable may be greater than the received benefit.
  7. Your current planned benefit may not be sufficient to meet your future needs since the future cost of living may become higher than they are today due to inflation. Where the actual rate of inflation is higher than expected, you may receive less in real terms even if we meet all of our contractual obligations.

Key Exclusions

Except for the Compassionate Death Benefit, we will not cover conditions that result from any of the following events:

The above list is for reference only. Please refer to the policy contract of this plan for the complete list and details of exclusions.

Premium Adjustment

In order to provide you with continuous protection, we will review the premium of your plan from time to time and adjust it accordingly at the end of every policy year if necessary. During the review, we may consider factors including but not limited to the following:

Claim Procedure

If you wish to make a claim, you must send us the appropriate forms and relevant proof. You can get the appropriate claim forms in, by calling the AIA Customer Hotline (852) 2232 8968 in Hong Kong, or by visiting any AIA Customer Service Centre. For detail claim procedures, please refer to the Claim Procedure section in the policy contract. If you wish to know more about claim related matter, you may visit "File A Claim" section in


If the insured commits suicide within one year from the date on which the policy takes effect, our liability will be limited to the refund of premiums paid (without interest) less any outstanding amount you owe to us under this policy.


Except for fraud or non-payment of premiums, we will not contest the validity of this policy after it has been in force during the lifetime of the insured for a continuous period of two years from the date on which the policy takes effect. This provision does not apply to any add-on plan providing accident, hospitalisation or disability benefits.

Warning Statement and Cancellation Right

EasyGuard Care Essence is an insurance plan without any savings element. All premiums are paid for the insurance and related costs. If you are not happy with your policy, you have a right to cancel it within the cooling-off period and obtain a refund of any premiums and levy paid. A written notice signed by you should be received by the Customer Service Centre of AIA International Limited at 12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong within the cooling-off period (that is, 21 calendar days immediately following either the day of delivery of the policy or cooling-off notice (informing you/your nominated representative about the availability of the policy and expiry date of the cooling-off period, whichever is earlier). After the expiration of the cooling-off period, if you cancel the policy before the end of the term, you will not receive the refund of premiums paid.

Important Notes from the Insurance Agent of The Bank of East Asia, Limited

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