Life Insurance - Medical Protection
Underwritten by AIA International Limited (Incorporated in Bermuda with limited liability)
Revolutionising wellness and medical solutions for a future of health and longevityPRESTIGIOUS WELLNESS AND MEDICAL SOLUTIONS AGAINST HEALTH CHALLENGESFOR A FUTURE FLOURISHING WITH HEALTH AND ENJOYMENT
Longevity does not always signify good health. Only by enhancing your health span can you truly enjoy life's finest offerings. Securing access to preventive wellness services and cutting-edge medical treatment becomes paramount in the face of rising cancer risk and escalating medical costs. You are most likely also committed to safeguarding the well-being of your future generations, ensuring a lasting prosperity of your family.
We empower you to achieve optimal health and to enjoy a vibrant life with your loved ones with health rewards.
Please refer to the Product Brochure for the details, coverage, key risks, major exclusions, terms and conditions of the plan.
Important Information for OptimaCEO Medical Plan
This brochure does not contain the full terms and conditions of the policy. It is not, and does not form part of, a contract of insurance and is designed to provide an overview of the key features of this product. The precise terms and conditions of this plan are specified in the policy contract. Please refer to the policy contract for the definitions of capitalised terms, and the exact and complete terms and conditions of cover. In case you want to read policy contract sample before making an application, you can obtain a copy from AIA. This brochure should be read along with the illustrative document (if any) and other relevant marketing materials, which include additional information and important considerations about this product. We would like to remind you to review the relevant product materials provided to you and seek independent professional advice if necessary.
You have the right to purchase OptimaCEO Medical Plan as a standalone plan without purchasing other insurance products at the same time.
This plan is an insurance plan without any savings element. All premiums are paid for the insurance and related costs.
This brochure is for distribution in Hong Kong only.
Key Product Risks
1. You need to pay the premium for this plan for life as long as you renew for this plan or for this add-on plan until the basic plan it is attached to is terminated. If you do not pay the premium within 31 days of the premium due date, the policy will be terminated and you / the insured will lose the cover.
2. You may request for the termination of your policy by notifying us in written notice. Also, we will terminate your policy and you / the insured will lose the cover on the occurrence of the earliest of any of the following:
• the insured passes away;
• you do not pay the premium within 31 days of the premium due date;
• when the aggregate benefits (excluding compassionate death benefit) paid under your policy and all other relevant insurance policies covering the same insured have reached the overall lifetime limit; or
• when you take this plan as add-on plan of any basic plan which has been terminated, matured, cancelled or converted to a non-participating insurance plan; or such add-on plan is cancelled or terminated pursuant to the terms of the corresponding basic plan.
If your OptimaCEO Medical Plan policy is terminated because you do not pay the premium within 31 days of the premium due date, and the insured is confined in a hospital for a covered illness or covered injury on the date when your OptimaCEO Medical Plan policy is terminated, we will extend the cover of your OptimaCEO Medical Plan policy while the insured is confined in hospital for up to an additional 30 days without the need for you to make any premium payments, subject to the same benefit limits which apply to your OptimaCEO Medical Plan policy.
3. We underwrite the plan and you are subject to our credit risk. If we are unable to satisfy the financial obligations of the policy, the insured may lose his / her cover and you may lose the remaining premium for that policy year.
4. You are subject to exchange rate risks for plans denominated in currencies other than the local currency. Exchange rates fluctuate from time to time. You may suffer a loss of your benefit values and the subsequent premium payments (if any) may be higher than your initial premium payment as a result of exchange rate fluctuations. You should consider the exchange rate risks and decide whether to take such risks.
5. The future medical costs will be higher than they are today due to inflation. Hence, the benefit amounts and the future premium rate of this plan may be revised to reflect the inflation (Please refer to Annual Premium Table for the first year premium provided by your financial planner).
Key Exclusions
Under this plan, we will not cover any confinement, treatment, surgery or charges relating to or caused directly or indirectly, wholly or partly, by any of the following:
- any treatment, investigation, service or supplies which is not medically necessary
- any pre-existing condition or congenital condition that appears or is diagnosed before the insured reaches the age of 8
- self-destruction, intentional self-inflicted injury or drug abuse
- war or warlike operations, and civil commotion, any violation or attempted violation of the law or resisting arrest, acts of terrorism where the insured is a terrorist, the use of atomic, biological or chemical weapons as well as radioactive, biological or chemical contamination due to any act of terrorism (except where the insured is injured during a trip outside the insured’s permanent residence country or place); or when the insured travels to a country at war, or where there is warlike operation, mutiny, riot, civil commotion, martial law or state of siege, or a war zone as recognised by the United Nations
- pregnancy, miscarriage, child birth, abortion, or related complications, except for “pregnancy complications benefit” (see benefits schedule for OptimaCEO Medical Plan, item 22 for details), mental or nervous disorder, except for the “mental or nervous disorder benefit” (see benefits schedule for OptimaCEO Medical Plan, item 19 for details)
- “HIV” and its related injury or illness which manifested within the first 5 policy years, unless it is proven with evidence that HIV and its related injury or illness was first contracted or occurred after the effective date of the coverage
- cosmetic or plastic surgery, except if such occurrence is covered under the “reconstructive surgery benefit” (see benefits schedule for OptimaCEO Medical Plan, item 20 for details), dental care or surgery, except for the “routine dental treatment” under “Dental Benefits” (see benefits schedule for OptimaCEO Medical Plan, item 40 for details), corrective aids and treatments of refractive errors unless necessitated by injury caused by an accident, body check-up, except for the “vaccinations, health check-up and child development assessment” under “Outpatient Benefits”(see benefits schedule for OptimaCEO Medical Plan, item 39 for details), gradual recovery of health or rest care
- consumption of any of the following traditional Chinese medicines, except for the “post-hospitalisation / day surgery ancillary benefit” and “heart attack / stroke ancillary benefit” (see benefits schedule for OptimaCEO Medical Plan, items 15 ii) and 21 ii) III) for details): cordyceps 冬蟲夏草 / ganoderma 靈芝 / antler 鹿茸 /cubilose 燕窩 / donkey-hide gelatin 阿膠 / hippocampus 海馬 / ginseng 人參 / red ginseng 紅參 / American Ginseng 花旗參 / Radix Ginseng Silvestris 野山參 / antelope horn powder 羚羊角尖粉 / placenta hominis 紫河車 / Agaricus blazei murill 姫松茸 / musk 麝香 / pearl powder 珍珠粉
The above list is for reference only. Please refer to the policy contract of this plan for the complete list and details of exclusions.Premium Adjustment and Product Features Revision1. Premium Adjustment
In order to provide you with continuous protection, we will annually review and adjust the premium of your plan accordingly at the end of the policy year if necessary. There could be overall premium adjustment on the policies of this plan or policies of certain coverage options under this plan. During the reviews, we may consider factors including but not limited to the following:
- claim costs incurred from policies under this plan and any other similar plans as determined by us, and the expected claim outgo in the coming policy year of such policies, which reflects the impact of medical trend, medical cost inflation and product feature revisions
- historical investment returns and the future outlook of this plan’s backing asset
- policy surrenders and lapses of this plan
- expenses directly related to this plan and indirect expenses allocated to this plan
2. Product Features Revision
We reserve the right to revise the benefit structure, terms and conditions and / or product features, so as to keep pace with the times for medical advancement and to provide you with continuous protection.
We will give you a written notice of any revision 31 days before the end of policy year or upon renewal.
Product Limitation
- Cover for specific items will be effective on the following dates:
|
Items
|
Effective Date (after the policy commences)
|
|
Accidental injury
|
Immediately
|
|
Illness
|
30 days
|
|
Investigation / treatment / surgery for tonsils, adenoids, hernias or a disease particular to female generative organs
|
120 days
|
|
Signature Healthcare Circle
|
30 days
|
|
Pregnancy complications benefit
|
10 months
|
|
Usage of Health Wallet
|
120 days
|
|
Items
|
Effective Date (after the optional benefit commences)
|
|
Optional outpatient benefits
|
30 days
(except for treatment of an injury caused by an accident)
|
|
Optional dental benefits
|
6 months
(except for treatment of an injury caused by an accident)
|
2. We only cover the charges and / or expenses of the insured on medically necessary and reasonable and customary basis.
"Medically necessary" means that the medical services, diagnosis and / or treatments are:
- delivered according to standards of good medical practice;
- necessary; and
- cannot be safely delivered in a lower level of medical care
Experimental, screening, and preventive services or supplies are not considered medically necessary with the exception of experimental drugs benefit.
"Reasonable and customary" means:
- the medical services, diagnosis and / or treatments are medically necessary and delivered according to standards of good medical practice; and
- the costs of your medical services and the duration of your hospital stay are within the usual level of charges or duration for similar treatment in the locality of such services delivered.
We may adjust any and all benefits payable in relation to any hospital / medical charges which is not a reasonable and customary charge.
3. The insured will be covered for any room type in which he stays at hospital, but there will be a reduction in his benefit pay-out amount in case the insured stays in a room type higher than the plan covered. In such a case, the benefit pay-out amount will be adjusted by multiplying the following factor:
Daily room charge of the standard private room in the hospital admitted by the insured
= ---------------------------------------------------------------------------------------------------------------------------------------
Daily room charge of the room the insured stays
4. If the insured continuously stays for 365 days in any of the following regions, for the medical services and / or treatments provided to the insured in such region, the benefit payable will be permanently reduced to 60% of his eligible charges. Such reduction applies to all items in the benefits schedule for OptimaCEO Medical Plan except items 26 and 27:
| Regions |
Countries |
|
North America
|
United States and Canada
|
|
Western Europe
|
Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Monaco, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom and Vatican City
|
5. If compensation or reimbursement is payable under any law, medical programme or insurance policy provided by any government, company, other insurer or other third party, such will not be reimbursable by us under the policy.
6. The term “cancer(s)” shall mean all stages of malignant cancer and carcinoma-in-situ, but will specifically exclude any of the following: (a) any tumour which is histologically classified as pre-malignant; (b) abnormal lesions of cervix uteri classified as cervical intra-epithelial neoplasia grade I (CIN I) and grade II (CIN II); and (c) any cancer where HIV infection is also present. The cancer must be confirmed by the insured’s attending specialist in writing and supported by clinical, radiological, histological or laboratory evidence reasonably acceptable to us. Please refer to the policy contract for details and the claim conditions.
7. The network benefit under benefit items 15 i) and 15 ii) in the benefits schedule of OptimaCEO Medical Plan, the network treatment reward benefit under the Health Wallet Benefits, and extra annual limit will only be applicable if (1) the medical services, treatments and confinements have been recommended and provided by the Signature Healthcare Circle of OptimaCEO Medical Plan and (2) you have successfully obtained medical expense pre-approval for such medical services, treatments and confinements from us, subject to our prevailing rules and conditions. Please visit https:// www.aia.com.hk/en/health-and-wellness/medical- expense-pre-approval-service for the latest updates and full terms and conditions. For the benefit items which have not been specified as “network benefit” or “non- network benefit” in the benefits schedule of OptimaCEO Medical Plan, the benefit limits of such benefit items are applicable to both network and non-network medical services, treatments and confinements.
8.Worldwide emergency assistance services are covered during the trip only (except for 24-hour worldwide telephone enquiring services), which are additional benefits. A trip generally refers to a journey where the insured departs for abroad from Hong Kong, Macau or Mainland China (of which the insured is a permanent resident at the time of departure) and then returns to the place of departure. The services are provided by designated third party service provider(s). AIA shall not be responsible for any act, negligence or omission of medical advice, opinion, service or treatment on the part of them. AIA reserves the right to amend, suspend or terminate the service without further notice.
9. Signature Healthcare Circle refers to designated third party medical network service providers engaged by AIA. The medical network service providers are independent contractors and are not agents or employees or representatives of AIA. AIA does not guarantee the provision of services by a particular medical network / service provider or the number of medical network(s) / service provider(s) available. The scope and location of the medical network services shall be determined by AIA at its sole discretion and may be changed from time to time. AIA shall not be responsible for any act, negligence or omission of Signature Healthcare Circle in the provision of services, treatments, opinions and advice.
10. OptimaCEO Service Hotline, Wellness Relationship Manager, child and adolescent growth and development support hotline, Signature Healthcare Circle, medical expenses pre-approval service, cashless service (also known as credit facility service), Care Concierge, Personal Medical Case Management Services with Rehabilitation Management, telemedicine service, Cancer Genomic Testing Services, and general health hotline as set out in the sections under “1. Prestigious concierge services to safeguard your health” and “3. Dedicated medical services with multi-disciplinary care for your cancer journey” are additional value-added services and do not form part of the contractual service.
11.Wellness Relationship Manager, child and adolescent growth and development support hotline, Care Concierge, Personal Medical Case Management Services with Rehabilitation Management, telemedicine service, Cancer Genomic Testing Services and general health hotline (during designated service hours) are provided by designated third party service provider(s) and AIA shall not be responsible for any act, negligence or omission of medical advice, opinion, service or treatment on the part of them.
12. The value-added services as set out in the sections under “1. Prestigious concierge services to safeguard your health” and “3. Dedicated medical services with multi- disciplinary care for your cancer journey” are subject to the eligibility of the insureds, the availability of the services and the relevant terms and conditions of the services. AIA reserves the right to amend, suspend or terminate any of these services any time without prior notice. For details of each of the value-added services, please refer to the respective leaflets of the value-added services.
Claim Procedure
If you wish to make a claim (including a claim under the Health Wallet), you must notify us in writing within 20 days of the date the covered event happened, and send us the appropriate forms and relevant proof within 90 days of the same date. You can get the appropriate claim forms from your financial planner, by calling the AIA Customer Hotline (852) 2232 8968 or by visiting any AIA Customer Service Centre. If you wish to know more about claim related matter, you may visit “File A Claim” section under our company website www.aia.com.hk.
Warning Statement and Cancellation Right
OptimaCEO Medical Plan / OptimaCEO Medical Plan (Worldwide) is an insurance plan without any savings element. All premiums are paid for the insurance and related costs. If you are not happy with your policy, you have a right to cancel it within the cooling- off period and obtain a refund of any premiums and levy paid. A written notice signed by you should be received by the Customer Service Centre of AIA International Limited at 12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong within the cooling-off period (that is, 21 calendar days immediately following either the day of delivery of the policy or cooling-off notice (informing you / your nominated representative about the availability of the policy and expiry date of the cooling-off period, whichever is earlier). After the expiration of the cooling-off period, if you cancel the policy before the end of the term, you will not receive the refund of premiums paid.
Remarks for OptimaCEO Medical Plan:
1. The above value-added services (except for worldwide emergency assistance) as set out in the sections under “1. Prestigious concierge services to safeguard your health” and “3. Dedicated medical services with multi-disciplinary care for your cancer journey” do not form part of the contractual services. Referrals or services provided by third party service providers does not explicitly imply eligibility for claims under OptimaCEO Medical Plan. Customers should be solely responsible for any cost not covered under the value-added services subject to the relevant terms and conditions thereof. Please take note that the actual claim reimbursement under OptimaCEO Medical Plan shall be subject to the provision of complete claim documents, insured's benefits entitlement, exclusion, policy contract, terms and conditions of OptimaCEO Medical Plan. For details, please contact AIA for enquiry. AIA reserves the right to amend, suspend or terminate any of these services any time without further notice.
2. Regarding the first-in-market statement (i) for Health Wallet, as of 1 November 2024, compared against individual medical plans provided by major Hong Kong insurance companies; (ii) for experimental drugs benefit, this benefit was first launched by AIA on 22 April 2024 which was first-in-market compared against individual medical plans provided by major Hong Kong insurance companies; (iii) for child and adolescent growth and development support hotline, as of 12 August 2024, compared against individual medical plans provided by major Hong Kong insurance companies; (iv) for Care Concierge, it refers to Hong Kong insurance industry-first healthcare support that integrates (a) dedicated concierge service with a suite of healthcare and support services for the eligible insured and (b) the medical home visit service in Mainland China for the eligible insured’s parents. As of 31 January 2024, compared against similar services offered by major Hong Kong insurance companies. Regarding the rare-in-market statement for Wellness Relationship Manager, as of 12 August 2024, compared against individual medical plans provided by major Hong Kong insurance companies.
3. Source: Healthcare Thinker, 26 December 2021, www.healthcarethinkers.com/2021/12/藥物進步助與癌共存
4. Please refer to point 6 of “Product Limitation” under “Important information for OptimaCEO Medical Plan” on page 30 of this brochure for the definition of cancer.
5. This benefit will be payable if the insured is diagnosed with a stage III or stage IV malignant tumour, or terminal blood cancer which is deemed incurable with existing non-experimental treatment by a specialist, and with a medical certificate issued by a specialist to certify that the experimental drug is prescribed by and is deemed by the specialist to be an appropriate or recommended active treatment or palliative treatment of the cancer of the insured. Any charges or expenses which are already covered by any other third parties (including sponsorship from the pharmaceutical company, manufacturer and / or marketer of the experimental drug) shall not be covered by this benefit.
6. The prescribed phase 3 clinical trial drug must have been tested in the laboratory and has been approved by one of the following regulatory bodies for undergoing phase 3 of a clinical trial for testing and / or treatment in humans for the treatment of the cancer:
• United States Food and Drug Administration (FDA)
• European Medicines Agency (EMA)
• National Medical Products Administration (NMPA) of China
• Department of Health of Hong Kong
• Health Bureau of Macau
and at the time of prescription, such phase 3 clinical trial drug must be undergoing phase 3 of a clinical trial that is approved by the relevant institutional review board in the location where the drug is administered, as being an effective treatment for such cancer upon preliminary review by such board.
7. For any reasonable and customary charges incurred outside of Hong Kong, Macau and Mainland China which are payable under experimental drugs benefit for stage III and stage IV cancers and incurable haematological malignancy, such reasonable and customary charges incurred shall be reduced to 60% in the calculation of the total benefit amount payable, up to a maximum of HK$500,000 or US$62,500 per policy year.
8. This elderly cancer support - waiver of deductible is not applicable if the policy owner or the insured is aware of, or shall be reasonably aware of, such cancer within the first 90 days from the policy effective date. This waiver of deductible is not applicable to policy with $0 annual deductible.
9. Fully covered or full cover shall mean no itemised benefit sublimit, and claim amount is subject to the overall lifetime limit, the annual limit, the extra annual limit (if applicable) of the policy, and also subject to the amount of annual deductible.
10. The annual limit for a policy year will be increased by the amount of extra annual limit if all charges actually incurred in the same policy year for medical services, treatments and confinements which are paid or payable under benefit items 1 - 23 in the benefits schedule for OptimaCEO Medical Plan are provided by Signature Healthcare Circle of OptimaCEO Medical Plan. The extra annual limit can only be applied to charges incurred in the same policy year for medical services, treatments or confinements which have been directly provided by Signature Healthcare Circle of OptimaCEO Medical Plan and are paid or payable under benefit items 1 - 25 and 28 - 31 in the benefits schedule for OptimaCEO Medical Plan and optional outpatient benefits (if applicable).
The network benefit under benefit items 15 i) and 15 ii) in the benefits schedule of OptimaCEO Medical Plan, the network treatment reward benefit under the Health Wallet Benefits, and extra annual limit will only be applicable if (1) the medical services, treatments and confinements have been recommended and provided by the Signature Healthcare Circle of OptimaCEO Medical Plan and (2) you have successfully obtained medical expense pre-approval from us for such medical services, treatments and confinements, subject to our prevailing rules and conditions. Please visit https://www.aia.com.hk/ en/health-and-wellness/medical-expense-pre-approval-service for the latest updates and full terms and conditions. For the benefit items which have not been specified as “network benefit” or “non-network benefit” in the benefits schedule of OptimaCEO Medical Plan, the benefit limits of such benefit items are applicable to both network and non-network medical services, treatments and confinements.
11. The above Health Wallet Benefits (except for no claim bonus benefit) are subject to the overall lifetime limit, the annual limit and the extra annual limit (if applicable) of the policy. The amount in the Health Wallet is available for redemption of the designated rewards any time after 120 days from the effective date of the OptimaCEO Medical Plan policy. The amount in the Health Wallet cannot be refunded or redeemed for cash, and cannot be used to pay any premium of any policy. Upon the cancellation or termination of the OptimaCEO Medical Plan policy, any remaining amount in the Health Wallet will be forfeited immediately. For details, please refer to Part H of the benefits schedule for OptimaCEO Medical Plan of this brochure.
If Health Wallet Benefit has already been credited to the Health Wallet, and if such Health Wallet Benefit is subsequently cancelled for any reason, the amount of Health Wallet Benefit already credited to the Health Wallet shall be returned to us and we shall deduct such amount from the balance of the Health Wallet accordingly. If the balance of the Health Wallet at the time is insufficient to cover the amount of the Health Wallet Benefit already credited to the Health Wallet, we shall deduct the Health Wallet Benefit amount from the benefit amounts payable under the policy. If the benefit amounts payable is not sufficient to cover the amount of Health Wallet Benefit, you are required to settle the shortfall.
12. Even if you received (i) any day surgery benefit paid for procedures, (ii) any benefit under Health Wallet Benefits or any benefit from redemption of the designated rewards under the Health Wallet, (iii) worldwide emergency assistance services or (iv) optional outpatient benefits or optional dental benefits (if such optional benefits is selected) (see benefits schedule for OptimaCEO Medical Plan, benefit items 9, 28 - 32, 33, 26, 34 – 41 for details), your eligibility for no claim bonus benefit will not be affected. No claim bonus benefit will no longer be available once a claim has been made (excluding day surgery benefit, worldwide emergency assistance services, Health Wallet Benefits, redemption of designated rewards under the Health Wallet, optional outpatient benefits and optional dental benefits (if such optional benefits is selected)) , and the number of policy year without claim will be recounted from the next policy year.
13. Subject to terms and conditions. For details, please refer to Part H of the benefits schedule for OptimaCEO Medical Plan of this brochure and the policy contract.
Important Information for OptimaCEO Medical Plan – First Gift
This brochure does not contain the full terms and conditions of the policy. It is not, and does not form part of, a contract of insurance and is designed to provide an overview of the key features of this product. The precise terms and conditions of this plan are specified in the policy contract. Please refer to the policy contract for the definitions of capitalised terms, and the exact and complete terms and conditions of cover. In case you want to read policy contract sample before making an application, you can obtain a copy from AIA. This brochure should be read along with the illustrative document (if any) and other relevant marketing materials, which include additional information and important considerations about this product. We would like to remind you to review the relevant product materials provided to you and seek independent professional advice if necessary.
This plan is an insurance plan without any savings element. All premiums are paid for the insurance and related costs.
This brochure is for distribution in Hong Kong only.
Key Product Risks
- You should pay premium on time and according to the premium payment schedule.
- We will terminate your policy and you / the insured will lose the cover on the occurrence of the earliest of any of the following:
• the 1st policy anniversary;
• the insured expectant mother passes away during pregnancy stage and there is no surviving child insured under the policy;
• the insured child passes away after birth; or
• the date on which the pregnancy is terminated with loss or death of the fetus (whether due to miscarriage or termination of pregnancy or otherwise and whether occurring spontaneously or otherwise), or the date the expectant mother suffers a stillbirth, regardless of whether compassionate refund of premium benefit is payable.
- We underwrite the plan and you are subject to our credit risk. If we are unable to satisfy the financial obligations of the policy, the insured may lose his / her cover and you may lose the remaining premium for that policy year.
- You are subject to exchange rate risks for plans denominated in currencies other than the local currency. Exchange rates fluctuate from time to time. You may suffer a loss of your benefit values and the subsequent premium payments (if any) may be higher than your initial premium payment as a result of exchange rate fluctuations. You should consider the exchange rate risks and decide whether to take such risks.
- The future medical costs will be higher than they are today due to inflation. Hence, the benefit amounts and the future premium rate of this plan may be revised to reflect the inflation (Please refer to Premium Table for the premium provided by your financial planner).
Key Exclusions
Under this plan, we will not cover any confinement, treatment, surgery or charges relating to or caused directly or indirectly, wholly or partly, by any of the following:
-
any treatment, investigation, service or supplies which is not medically necessary
-
self-destruction, intentional self-inflicted injury or drug abuse
-
war or warlike operations, and civil commotion, any violation or attempted violation of the law or resisting arrest, acts of terrorism where the insured is a terrorist, the use of atomic, biological or chemical weapons as well as radioactive, biological or chemical contamination due to any act of terrorism (except where the insured is injured during a trip outside the insured’s permanent residence country or place); or when the insured travels to a country at war, or where there is warlike operation, mutiny, riot, civil commotion, martial law or state of siege, or a war zone as recognised by the United Nations
-
pregnancy, miscarriage, child birth, abortion, or related complications, except for the compassionate refund of premium benefit (see benefits schedule for OptimaCEO Medical Plan – First Gift, item 10 for details), mental or nervous disorder
-
cosmetic or plastic surgery, dental care or surgery, corrective aids and treatments of refractive errors unless necessitated by injury caused by an accident, body check- up, gradual recovery of health or rest care
-
consumption of any of the following traditional Chinese medicines:
-
cordyceps 冬蟲夏草 / ganoderma 靈芝 / antler 鹿茸 / cubilose 燕窩 / donkey-hide gelatin 阿膠 / hippocampus 海馬 / ginseng 人參 / red ginseng 紅參 / American Ginseng 花旗參 / Radix Ginseng Silvestris 野山參 / antelope horn powder 羚羊角尖粉 / placenta hominis 紫河車 / Agaricus blazei murill 姫松茸 / musk 麝香 / pearl powder 珍珠粉
The above list is for reference only. Please refer to the policy contract of this plan for the complete list and details of exclusions.
Premium Adjustment
We will review and adjust the premium of this plan from time to time. During the reviews, we may consider factors including but not limited to the following:
- claim costs incurred from policies under this plan and any other similar plans as determined by us, and the expected claim outgo in the coming policy year of such policies, which reflects the impact of medical trend, medical cost inflation and product feature revisions
- historical investment returns and the future outlook of this plan’s backing asset
- expenses directly related to this plan and indirect expenses allocated to this plan
Therefore, the actual premiums payable by you may be adjusted when you purchase OptimaCEO Medical Plan – First Gift.
Product Limitation
1. The coverage period for specific cover items are as follows:
| Items |
Coverage Period |
| Accidental injury and illness |
For the insured newborn baby:
On the date of birth and within 90 days after birth
|
2. We only cover the charges and / or expenses of the insured on medically necessary and reasonable and customary basis.
"Medically necessary" means that the medical services, diagnosis and / or treatments are:
• delivered according to standards of good medical practice;
• necessary; and
• cannot be safely delivered in a lower level of medical care,
but excludes experimental, screening, and preventive services or supplies.
"Reasonable and customary" means:
• the medical services, diagnosis and / or treatments are medically necessary and delivered according to standards of good medical practice; and
• the costs of your medical services and the duration of your hospital stay are within the usual level of charges or duration for similar treatment in the locality of such services delivered.
We may adjust any and all benefits payable in relation to any hospital / medical charges which is not a reasonable and customary charge.
3. The insured will be covered for any room type in which he stays at hospital, but there will be a reduction in his benefit pay-out amount in case the insured stays in a room type higher than the plan covered. In such a case, the benefit pay-out amount will be adjusted by multiplying the following factor:
Daily room charge of the standard private room in the hospital admitted by the insured
= -----------------------------------------------------------------------------------------------------
Daily room charge of the room the insured stays
4. If compensation or reimbursement is payable under any law, medical programme or insurance policy provided by any government, company, other insurer or other third party, such will not be reimbursable by us under the policy.
5. OptimaCEO Medical Plan – First Gift is a 1-year term medical insurance plan and it is not renewable.
6. The proposed insured of the OptimaCEO Medical Plan – First Gift policy must be an expectant mother who is an existing insured of an in-force OptimaCEO Medical Plan policy with designated plan option of annual premium payment mode and who (i) must be aged 18 to 45 with gestation period of 22nd week or above at the time of application for the OptimaCEO Medical Plan – First Gift policy and (ii) carries the fetus for herself and who will become the legal mother of the newborn baby following birth. Only 1 person can be the insured under the OptimaCEO Medical Plan – First Gift policy at any given time. The expectant mother is required to apply for a separate OptimaCEO Medical Plan – First Gift policy for each fetus if she is carrying twins. OptimaCEO Medical Plan – First Gift is not applicable to an expectant mother who is carrying more than two fetuses at the same time. The issuance of the OptimaCEO Medical Plan – First Gift policy is subject to AIA’s sole discretion and underwriting decision, and the OptimaCEO Medical Plan – First Gift policy will only be issued after the cooling-off period of the OptimaCEO Medical Plan policy with the same expectant mother as the insured. On the date of issuance of the OptimaCEO Medical Plan – First Gift policy, the insured expectant mother must remain the existing insured of an in-force OptimaCEO Medical Plan policy with designated plan option.
Claim Procedure
If you wish to make a claim, you must notify us in writing within 20 days of the date the covered event happened, and send us the appropriate forms and relevant proof within 90 days of the same date. You can get the appropriate claim forms from your financial planner, by calling the AIA Customer Hotline (852) 2232 8968 or by visiting any AIA Customer Service Centre. If you wish to know more about claim related matter, you may visit "File A Claim" section under our company website www.aia.com.hk.
Warning Statement and Cancellation Right
OptimaCEO Medical Plan - First Gift is an insurance plan without any savings element. All premiums are paid for the insurance and related costs. If you are not happy with your policy, you have a right to cancel it within the cooling-off period and obtain a refund of any premiums and levy paid. A written notice signed by you should be received by the Customer Service Centre of AIA International Limited at 12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong within the cooling-off period (that is, 21 calendar days immediately following either the day of delivery of the policy or cooling-off notice (informing you / your nominated representative about the availability of the policy and expiry date of the cooling- off period, whichever is earlier). After the expiration of the cooling-off period, if you cancel the policy before the end of the term, you will not receive the refund of premiums paid.
Remarks for OptimaCEO Medical Plan – First Gift:
- The insured of the OptimaCEO Medical Plan – First Gift policy must have been changed from the expectant mother to the newborn baby before AIA will process any claims related to the newborn baby under the policy. You shall notify AIA of the birth of the newborn baby and provide a certified true copy of the newborn baby’s birth certificate as soon as possible and within 30 days after his / her birth. We may request for any other information or documents which we may reasonably require.
- Total Basic Premiums Paid refers to the total amount of due and payable premium(s) paid to the OptimaCEO Medical Plan – First Gift policy and received by the Company from the policy date up to the end of the 1st policy year. Total Basic Premiums Paid does not include additional premium payable due to any special terms imposed on the policy, any premium(s) paid to us but not yet due and / or any payment in excess of premium(s) currently due and payable.
- Compassionate refund of premium benefit is equivalent to 105% of the Total Basic Premiums Paid. Upon payment of the compassionate refund of premium benefit under the OptimaCEO Medical Plan – First Gift policy, AIA shall have no further liability under the policy.
- "OptimaCEO Medical Plan policy with designated plan option" refers to OptimaCEO Medical Plan policy with annual premium payment mode. Under this designated plan option, you will be eligible to apply for OptimaCEO Medical Plan – First Gift as long as the proposed insured of the OptimaCEO Medical Plan – First Gift policy is an expectant mother (aged 18 to 45 with gestation period of 22nd week or above), and who is an existing insured of an in-force OptimaCEO Medical Plan policy. On the date of issuance of the OptimaCEO Medical Plan – First Gift policy, the insured expectant mother must remain the existing insured of an in-force OptimaCEO Medical Plan policy with designated plan option.
- Once your newborn baby has become the insured of the OptimaCEO Medical Plan – First Gift policy, within the period of 15 days to 90 days after the date of birth of your newborn baby (both dates inclusive) while such policy remains in force ("designated period"), you may apply for one "designated medical policy" with the same newborn baby as the insured of such "designated medical policy" by simplified medical underwriting. The "designated medical policy" is subject to the choices of insurance products made available by us under this option at the time of your application for the "designated medical policy". The "designated medical policy" currently available for selection is OptimaCEO Medical Plan which will be subject to change by AIA from time to time. After the designated period, standard medical underwriting shall apply to policy application for the "designated medical policy". If your newborn baby does not meet the Company’s requirements for simplified medical underwriting, the newborn baby will be required to undergo standard medical underwriting during application for the "designated medical policy". Application for the "designated medical policy" is subject to the Company’s approval at its sole discretion.
For enquiries, please visit your nearest BEA branch or call 2232 8968.