MPF Enquiry Form

Thank you for your interest in our MPF services. If you require further information or would like to share a suggestion, please fill in the enquiry form below. We will process your request/suggestion as soon as possible. Before submitting this form via e-mail, please read Privacy Policy Statement of Bank of East Asia (Trustees) Limited - MPF Business.

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For any enquiries, you can call the BEA (MPF) Hotline on (852) 2211 1777 (Operated by Bank of East Asia (Trustees) Limited) or send an email to

Important: This form is not intended for giving any urgent submission of information (e.g. reporting of fraud or suspicious transactions). Should you have any enquiries, please contact BEA (MPF) Hotline at 2211 1777 (operated by Bank of East Asia (Trustees) Limited).

Contact Us

MPF Administration Centre

32/F, BEA Tower, Millennium City 5,

418 Kwun Tong Road, Kowloon, Hong Kong

Service Hours:
Monday to Friday
9:00 a.m. to 5:45 p.m.
(Except Public Holiday)

BEA (MPF) Hotline
(Operated by Bank of East Asia (Trustees) Limited)

(852) 2211 1777
(852) 3608 6003
Service Hours:
Monday to Friday
9:00 am to 6:00 pm
9:00 am to 1:00 pm
(Except Public Holiday)
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