Useful Info

• Supplementary Card Application Form
• Direct Debit Authorisation Forms
  • For Hong Kong dollar account [for download]
  • For Renminbi account [for download]
  • For BEA Corporate Card [for download]

• Credit Limit Adjustment (Applicable to Personal Credit Card only)
  • Increase Credit Limit
  • Reduce Credit Limit

• Transaction Dispute & Chargeback Handling
  • Information and Handling Details (Applicable to unauthorised use) [for download]
  • Information and Handling Details (Applicable to other dispute type) [for download]
  • Dispute Form (Applicable to unauthorised use) [for download]
  • Dispute Form (Applicable to other dispute type) [for download]

• Request for Deletion of Account Data from Credit Reference Agency after Account Termination [for download]
• Card Cancellation Form [for download]
• Request form for cancellation of Cash in Hand

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