The above life insurance plans are underwritten by AIA International Limited (incorporated in Bermuda with limited liability) (“AIA”). The Bank of East Asia, Limited (“BEA”) is an appointed insurance agency of AIA. The above life insurance plans are products of AIA but not BEA. All benefits payable under the above life insurance plans are subject to the credit risk of AIA.
Customers should read and understand the details of the insurance plan(s) (including but not limited to exact terms, conditions, coverage and exclusions) before any enrolment to assure the insurance products meet their personal needs. Specific details, terms and conditions applicable to insurance products are set out in respective insurance policies to be issued by the relevant insurance companies (i.e. AIA).
In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between BEA and the customer out of the selling process or processing of the related transaction, BEA is required to enter into a Financial Dispute Resolution Scheme process with the customer.
For enquiries, please visit your nearest BEA branch or call 2232 8968.
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