Life Insurance - Critical Illness Protection
Underwritten by AIA International Limited (Incorporated in Bermuda with limited liability)
With love and care, from the first step to every step
CULTIVATING TRANQUILLITY TOGETHER IN LIFE’S UNPREDICTABLE JOURNEY
We must prepare to face risks and threats at any life stage
Evolving health threats make it difficult to predict when critical illnesses or physical problems will arise, regardless of our age. Unforeseen health issues can occur at any time. This is why it is essential to secure protection against various health risks and needs at every stage, leading to a fulfilling life for yourself and your loved ones.
Look forward to living each stage of life to the fullest with you and your loved ones
On Your Side Insurance Plan 2 / On Your Side Insurance Plan 2 – First Gift empowers you to embrace all life stages as your critical illness protection needs evolve - from building up your coverage in your youth to providing support as you start a new family. Additionally, the top-up premium payment option provides flexibility on payment of premiums while the value-added services help build a strong health shield.
Master of your own
Fundamental protection throughout your life
- Cover 58 critical illnesses (including 57 major illnesses and 1 minor illness), 44 early stage critical illnesses and 13 severe child diseases
- 2-tier protection for stays in the Intensive Care Unit (ICU) resulting from health issues beyond critical illnesses, including infectious diseases and injuries
- First-in-market10 Double Early Stage Critical Illness Payout Benefit
- 10X Multiple Critical Illness Benefit
- Continuous Cancer Income Option
- Lifelong Alzheimer / Parkinson Annuity Benefit
Master of your home
Strong support of your loved one
• First-in-market10 Waiver of Premium for Down Syndrome^
• Severe Jaundice Benefit^
• Cover juvenile disease under Child Development Protector^ such as Angelman Syndrome, ADHD and Tourette Syndrome
• First-in-market10 Cord Blood Stem Cell Transfusion Benefit^
• First-in-market10 Cover for critical illness caused by undetected congenital conditions
• First-in-market10 Waiver of Premium on Death (Parents)
• First-in-market10 Waiver of Premium on Death (Spouse)#
^ Only applicable to On Your Side Insurance Plan 2 – First Gift
# Only applicable to On Your Side Insurance Plan 2
First-in-market10 Better financial planning with top-up premium payment
• Lower total premiums paid and higher guaranteed returns in early policy years plus protection under Top-up Premium Protector
Note: Once top-up premium payment option is selected, it cannot be cancelled or changed. For the differences between the two premium payment options (including returns, benefits and premium amounts), please refer to the respective benefit illustrations.
Extra care supports to critical illness
• Hong Kong insurance industry-first10 Care Concierge~
Dedicated concierge connects you to a suite of healthcare and support services in mainland China
• One-Stop Oncology Service~
Support continuous professional care all along in your recovery journey
Please note that the Pre-approval - Medical Expense & Cashless Service and the relevant administrative supports under Care Concierge and One-Stop Oncology Service as set out in the leaflet of each of Care Concierge and One-Stop Oncology Service are not available to be used by the insured of On Your Side Insurance Plan 2 / On Your Side Insurance Plan 2 – First Gift.
For details and the terms and conditions thereof, please refer to the relevant service leaflets and AIA’s website:
• Care Concierge: https://www.aia.com.hk/en/health-and-wellness/healthcare-services/care-concierge
Master of Your Own
Fundamental protection throughout your life
It is exciting to start building your career and begin financial planning for the future. At this prime stage of life, it is easy to overlook the potential health challenges you may face in the future. Building up your protection from an early age ensures you have a safety net in place, allowing you to focus on your ambitions and financial goals with peace of mind no matter what happens today or tomorrow.
Extensive protection against critical illnesses and ICU stays
In the face of unforeseen health challenges, On Your Side Insurance Plan 2 / On Your Side Insurance Plan 2 – First Gift covers 115 diseases, providing critical illness protection to cater for your evolving health needs.
First-in-market10 Double Early Stage Critical Illness Payout Benefit on or after age 65
If the insured is diagnosed with an early stage critical illness at age 65 or above and after the policy is paid up, provided no advance payment has been paid under the policy, apart from the Early Stage Critical Illness Benefit, we will also pay an advance payment as Double Early Stage Critical Illness Payout Benefit at the same time. The Double Early Stage Critical Illness Payout Benefit is equivalent to the Early Stage Critical Illness Benefit payable, subject to the maximum limit of US$25,000 per policy and the maximum per life limit of the relevant early stage critical illness diagnosed14. The Double Early Stage Critical Illness Payout Benefit can be paid once under the policy. This benefit helps the insured to focus on the road to recovery by providing the financial support needed.
Continuous protection
Once the total advance payment(s) paid under your policy have reached 100% of the Initial Sum Assured, the balance of regular premiums payable under the basic policy will be waived. Add-on plans (if any) attached to the basic policy will remain in force and continue to provide cover if their respective premiums continue to be paid.
Multiple claims to provide you with peace of mind
The Lifelong Alzheimer / Parkinson Annuity Benefit, Coverage Booster, Severe Jaundice Benefit (applicable to On Your Side Insurance Plan 2 – First Gift only) and Cord Blood Stem Cell Transfusion Benefit (applicable to On Your Side Insurance Plan 2 – First Gift only) are in addition to the above maximum limit of 1,100% of the Initial Sum Assured, which ease your financial strain so you can focus on your recovery.
a. Total benefits payable per policy (under major illness benefit and 10X Multiple Critical Illness Benefit):
• For cancer (under major illness benefit, Continuous Cancer Income Option and 10X Multiple Critical Illness Benefit), total benefits cannot exceed 600% of Initial Sum Assured.
• For heart attack and stroke, total benefits cannot exceed 300% of Initial Sum Assured.
• For Alzheimer’s disease / Irreversible organic degenerative brain disorders and Parkinson’s disease, total benefits cannot exceed 100% of Initial Sum Assured. Only 1 claim can be made for either Alzheimer’s disease / Irreversible organic degenerative brain disorders or Parkinson’s disease under each policy.
b. Up to 2 claims for heart attack and 2 claims for stroke.
Continuous Cancer Income Option gives you flexibility
Once any monthly payment under the Continuous Cancer Income Option has been paid, 10X Multiple Critical Illness Benefit will no longer be paid for any cancer under the policy.
^ 1-year waiting period after the diagnosis of the previous cancer (for which payment under the major illness benefit or 10X Multiple Critical Illness Benefit is made). For details, please refer to the “10X Multiple Critical Illness Benefit” section under “Cover at a glance”.
# Since 300% of the Initial Sum Assured has already been paid for cancer, the maximum payable amount under the Continuous Cancer Income Option is up to the remaining 300% of the Initial Sum Assured, which is 60 months.
Lifelong Alzheimer / Parkinson Annuity Benefit to relieve your burden
Once a claim due to diagnosis of the Alzheimer’s disease / Irreversible organic degenerative brain disorders or Parkinson’s disease on or before age 85 is paid under the major illness benefit or 10X Multiple Critical Illness Benefit, after a 1-year waiting period18, we will pay an additional 6% of the Initial Sum Assured every policy year until the insured passes away or the policy is terminated.
Master of Your Home
Strong support for your loved ones
Starting a family is one of life’s greatest joys. While a new baby brings immense happiness, this also means new responsibilities for breadwinners and parents.
Rare juvenile disease is unpredictable and may strike at any time, which may impact children’s physical and mental development. The Child Development Protector helps your child to face health challenges with peace of mind.
First-in-market10 On Your Side Insurance Plan 2 – First Gift provides the insured newborn child with critical illness coverage that begins right after birth19.
Critical illness protection from day one
(applicable to On Your Side Insurance Plan 2 – First Gift only)
An expectant mother who is aged 18 to 45 may apply for On Your Side Insurance Plan 2 – First Gift20 starting from the 22nd week of pregnancy. During the pregnancy stage, On Your Side Insurance Plan 2 – First Gift provides the expectant mother instant protection as set out in the table below. After birth, the newborn child takes over from the mother as the insured of the policy and will be covered by the benefits under On Your Side Insurance Plan 2 – First Gift19. These benefits include the Severe Jaundice Benefit, the First-in-market10 Waiver of Premium for Down Syndrome, the Child Development Protectora and the First-in-market10
Cord Blood Stem Cell Transfusion Benefit.
Pregnancy stage
After birth
c. The Cord Blood Stem Cell Transfusion Benefit and Severe Jaundice Benefit can each be paid once only per policy.
d. The total amount of benefits paid for ADHD and Tourette Syndrome under Child Development Protector and Autism under Severe Child Disease cannot exceed 20% of the Initial Sum Assured and is further capped at US$50,000 per life.
e. If the amount of the major illness benefit or minor illness benefit is reduced to 20% of the Initial Sum Assured, any Coverage Booster payable will also be reduced to 20%. For details, please refer to “Cover at a glance”.
f. Within the first 90 days after the insured child’s date of birth, any benefit payable under both tiers of ICU Protection Benefit (including any Coverage Booster payable for 2nd tier ICU Protection Benefit) will be reduced to 20% of the sum otherwise payable and such amount will be further subject to the following limitation: (i) for ICU stay in Hong Kong and Macau, the benefit amount will be capped at US$5,000; (ii) for ICU stay outside of Hong Kong and Macau, the benefit amount will be capped at US$2,500. For details, please refer to “Cover at a glance”.
First-in-market10 Cover for critical illness caused by undetected congenital conditions
Congenital conditions may remain undetected for years and may develop into a critical illness in adulthood. However, typical insurance products often do not cover these eventualities. On Your Side Insurance Plan 2 / On Your Side Insurance Plan 2 – First Gift provides your children with cover for critical illnesses caused by congenital diseases even if symptoms remain undetected upon policy issuance, protecting you from the impact of life-changing discoveries.
First-in-market10 Love for your family will endure
On Your Side Insurance Plan 2 / On Your Side Insurance Plan 2 – First Gift provides you and your loved ones with peace of mind. If the policy has been in-force for at least 2 years, in the unfortunate event that the parent of an insured child (who is either the policy owner or contingent owner) or the spouse of an insured adult (who is either the policy owner or beneficiary) passes away before the age of 75, the balance of regular premiums payable under the On Your Side Insurance Plan 2 / On Your Side Insurance Plan 2 – First Gift basic policy will be waived according to the Waiver of Premium on Death (Parents)@ or the Waiver of Premium on Death (Spouse)@ as set out below, which will help ease financial burden while not affecting the coverage and the values of the policy.
First-in-market10 Better Financial Planning with Top-up Premium Payment
We understand that although everyone has health concerns, not everyone has the same budget. At the start of your policy, you can choose a premium payment structure that aligns with your financial situation and needs. You can either (i) pay regular premiums throughout the premium payment term, or (ii) pay regular premiums during the premium payment term together with a top-up premium paid at policy inception - the total amount of premiums payable will be lower and the guaranteed returns will be higher in the earlier years of your policy under this payment option#, giving you greater control over financial planning.
First-in-market10 Pay regular premiums together with a top-up premium
Regular premium will be paid together with a top-up premium at policy inception. After the 1st policy year, regular premium will be paid for each policy year throughout the premium payment term.
This option can only be selected at policy application and is only available to policies with annual premium payment mode selected.
# The amount of top-up premium for a policy is determined by us and cannot be adjusted on individual basis. Once top-up premium payment option is selected, it cannot be cancelled or changed. For the differences between these two premium payment options (including returns, benefits and premium amounts), please refer to the respective benefit illustrations.
The above illustrative example is for reference only. The ratio in the above graphs are not proportional and the premium payable is subject to our review from time to time. For details, please refer to the “Premium Adjustment” section under “Important Information”.
Top-up Premium Protector
If you have chosen to pay the top-up premium at policy inception, you will be protected under the Top-up Premium Protector in the first 5 policy years. If any specified benefits* is paid, or the balance of regular premiums of the basic policy is waived pursuant to any of the specified waiver of premiums benefits*, we will pay a Top-up Premium Protector which is up to 100% of the top-up premium paid, subject to the Policy Year Factor Percentage and the Sum Assured Factor Percentage as described below.
* For details of the specified benefits and the specified waiver of premiums benefits, please refer to “Cover at a glance”.
The above illustrative examples are for reference only. For details, please refer to “Premium” section under “Cover at a glance”.
Extra Care Supports to Critical Illness
Extra care supports aim to enhance your health experience, providing you with healthcare and support assistance to help achieving a balanced and fulfilling life.
Hong Kong insurance industry-first10 Care Concierge
Dedicated concierge support connects you to a suite of healthcare and support services in mainland China
Care Concierge~ offers Hong Kong insurance industry-first10 healthcare support in mainland China that integrates (i) dedicated concierge service with a suite of healthcare and support services for the eligible insured (such as Medical Companion Service, Priority Outpatient Booking Service, Priority Inpatient Booking Service, Expedited Diagnostic Tests, Inpatient Personal Care Service, Home and Personal Care Service) and (ii) the medical home visit service for the eligible insured’s parents. From diagnosis, treatment to recovery, professional care is offered at your convenience to help give you a peace of mind throughout your health journey.
One-Stop Oncology Service
Support continuous professional care all along in your recovery journey
~ Each of Care Concierge and One-Stop Oncology Service is additional value-added service, which is not guaranteed and subject to the respective terms and conditions thereof, and does not form part of the contractual benefit of On Your Side Insurance Plan 2 / On Your Side Insurance Plan 2 – First Gift. AIA reserves the right to amend, suspend or terminate Care Concierge and One-Stop Oncology Service or any part of the service thereunder (including the service providers, any details or terms and conditions relating thereto) at any time without any prior notice. The services under Care Concierge are provided in mainland China by the designated third party service provider engaged by AIA and not applicable to Hong Kong and Macau region. One-Stop Oncology Service is provided in Hong Kong by the designated third party service provider engaged by AIA and not applicable to Macau region. The multi-disciplinary team of the medical specialists under One-Stop Oncology Service is designated by independent third party service provider and is subject to change from time to time without prior notice.
Additional Protection Especially for You
Enhanced protection for the first 10 policy years with Coverage Booster
(i) If minor illness benefit is paid, 50% of the Coverage Booster Benefit Amount will also be paid.
(ii) If major illness benefit, 2nd tier ICU Protection Benefit or death benefit is paid, 100% of the Coverage Booster Benefit Amount will also be paid, after deducting the amount already paid under the Coverage Booster.
Insured’s age at application | Coverage Booster Benefit Amount |
Age 30 or below | Additional 50% of the Initial Sum Assured |
Age 31 or above | Additional 35% of the Initial Sum Assured |
We may offer you the right to convert the remaining unpaid amount of the Coverage Booster into a whole life or whole life with critical illness protection insurance plan starting from the earlier of the 9th policy anniversary of the policy and the policy anniversary immediately following the insured’s 64th birthday, with no further health information of the insured required.
For details, please refer to the “Coverage Booster” section under “Cover at a glance”.
If the worst should happen
If the insured passes away, we will pay the death benefit (if any) to the person selected as the beneficiary in your policy. For details of the death benefit payable, please refer to the “Cover at a glance”.
Wealth accumulation for lifelong benefits
Cover at a glance
Note: We will deduct all outstanding debt including the unpaid premiums of the basic plan and / or riders (if any) under the policy before we will make any payment under any of the abovementioned benefits.
Remarks
1. AIA 2023 Individual Medical and Critical Illness Claims Report.
2. Hong Kong Cancer Registry, Hospital Authority (https://www3.ha.org.hk/cancereg)
3. World Heart Day heightens public vigilance against cardiovascular diseases (https://www.info.gov.hk/gia/general/202309/29/P2023092800452.htm?)
4. https://std.stheadline.com/supplement/article/2556819/ (media news: November 2023)
5. Dementia, Elderly Health Service, Department of Health (https://www.elderly.gov.hk/english/health_information/dementia/dementia.html)
6. Prenatal Screening for Down Syndrome, Family Health Service, Department of Health (https://www.fhs.gov.hk/english/health_info/woman/20039.html)
7. https://www.hk01.com/ /1024950 (media news: June 2024)
8. Attention Deficit/Hyperactivity Disorder, Child Assessment Service, Department of Health (https://www.dhcas.gov.hk/en/adhd.html)
9. https://www.top1health.com/Article/1159 (media news: December 2011)
10. Regarding the first-in-market statement in:
• “Double Early Stage Critical Illness Payout Benefit”, “Waiver of Premium for Down Syndrome”, “Cord Blood Stem Cell Transfusion Benefit” and “Top-up premium with Top-up Premium Protector”, as of 23 July 2025, compared against critical illness products provided by major Hong Kong insurance companies.
• “First Gift” was pioneered by AIA in the Protect Elite Ultra 2 on 30 January 2019, compared against critical illness products provided by major Hong Kong insurance companies.
• “Cover for critical illness caused by undetected congenital conditions”, “Waiver of Premium on Death (Parents)” and “Waiver of Premium on Death (Spouse)” were pioneered by AIA in the Protect Elite Ultra on 1 May 2018, compared against critical illness products provided by major Hong Kong insurance companies.
Regarding the “Hong Kong insurance industry-first” statement in “Care Concierge”, as of 31 January 2024, compared against similar services offered by major Hong Kong insurance companies.
11. If a claim is eligible for both (i) 1st tier ICU Protection Benefit and (ii) Early Stage Critical Illness Benefit, Severe Child Disease Benefit or Child Development Protector (as the case may be), then only Early Stage Critical Illness Benefit, Severe Child Disease Benefit or Child Development Protector (as the case may be) will be paid, except we will pay 1st tier ICU Protection Benefit instead if the amount of the 1st tier ICU Protection Benefit is higher. If a claim is eligible for both (i) 2nd tier ICU Protection Benefit and (ii) Critical Illness Benefit (except due to Cerebral Aneurysm Requiring Surgery), then only Critical Illness Benefit will be paid. If a claim is eligible for both (i) 2nd tier ICU Protection Benefit and (ii) Critical Illness Benefit due to Cerebral Aneurysm Requiring Surgery, then only the 2nd tier ICU Protection Benefit will be paid.
12. The ICU Protection Benefit is limited to 1 advance payment for each tier of ICU Protection Benefit and the total payment(s) under the ICU Protection Benefit is limited to 100% of the Initial Sum Assured. For 1st tier ICU Protection Benefit, the benefit amount is subject to a maximum limit of US$50,000 per life. If the stay in ICU takes place outside of Hong Kong and Macau, the advance payment under the 1st tier ICU Protection Benefit will be reduced to 10% of the Initial Sum Assured. For 2nd tier ICU Protection Benefit, you may receive an advance payment equivalent to 100% of the Initial Sum Assured less any advance payment(s) already paid under the policy. For both tiers of ICU Protection Benefit, any stay in the ICU in mainland China must be at the designated hospital. Please visit our website (www.aia.com.hk) for retrieval of the most current list of designated hospitals in mainland China. The list may be amended from time to time at our discretion, and any change shall be deemed as effective on the date of publication on our website.
13. If the insured undergoes a surgery which is not included in any surgical category under the Voluntary Health Insurance Scheme Schedule of Surgical Procedures, or if this Schedule of Surgical Procedures is no longer valid or is replaced, or if the categories of surgical procedures in this Schedule are renamed or otherwise changed, we will reasonably determine the applicable surgical category based on other surgical procedures with similar difficulty and complexity included in this Schedule of Surgical Procedures and / or any other publication or information from the Hong Kong government, relevant authorities or medical associations. Please refer to www.vhis.gov.hk for details of the latest Voluntary Health Insurance Scheme Schedule of Surgical Procedures.
14. The sum of the advance payments paid under the Early Stage Critical Illness Benefit and the Double Early Stage Critical Illness Payout Benefit is subject to the maximum per life limit of the relevant early stage critical illness diagnosed.
15. Current Sum Assured means the Sum Assured left after the deduction of all advance payment(s) made for the benefits for major illness, minor illness, early stage critical illness, severe child disease, juvenile disease under Child Development Protector (applicable to On Your Side Insurance Plan 2 – First Gift only) and ICU Protection Benefit from the Initial Sum Assured. The Initial Sum Assured means the protection amount that you have purchased. Once the Current Sum Assured is reduced to zero, guaranteed cash value will also be reduced to zero and the Terminal Bonus will no longer be declared and no longer be paid under the policy.
16. Active Treatment means the full course of cancer-directed surgery, radiotherapy, chemotherapy, targeted therapy, or a combination of these treatments (excluding hormonal therapy), which is medically necessary as recommended by a registered medical practitioner who is a specialist in the relevant field.
17. Smart Patient, Dementia, Hospital Authority (https://www.smartpatient.ha.org.hk/en/smart-patient-web/theme-based-module/dementia/home)
18. The 1-year waiting period refers to the 1-year period after the later of (i) the major illness benefit or 10X Multiple Critical Illness Benefit (as the case may be) is paid; and (ii) the date of the report you submitted to us which characterizes the Mini Mental State Examination score of the insured which is 10 or less out of 30 for Alzheimer’s disease / Irreversible organic degenerative brain disorders.
19. The insured of the On Your Side Insurance Plan 2 – First Gift policy must have been changed from the expectant mother to the newborn child before the Company will process any claims related to the newborn child under the policy. You shall notify the Company of the birth of the newborn child and provide a certified true copy of the newborn child’s birth certificate as soon as possible and by 14 days before the first policy anniversary, otherwise the policy will terminate on the first policy anniversary and you will lose the cover.
20. In the first policy year, annual premium payment mode must be selected for the On Your Side Insurance Plan 2 – First Gift policy (the payment mode can be changed after the insured has changed from the expectant mother to the newborn child). For On Your Side Insurance Plan 2 policy, if you choose to settle the premiums by paying the regular premiums together with a top-up premium at policy inception, annual premium payment mode must be selected for the policy (the payment mode can be changed after the first policy anniversary).
21. Total basic premiums paid means the total amount of due and payable premium(s) paid to the On Your Side Insurance Plan 2 – First Gift basic policy and received by the Company from the policy date up to the end of the current policy year. Total basic premiums paid does not include any premium(s) paid for any add-on plan(s) attached to the On Your Side Insurance Plan 2 – First Gift policy, and does not include any premium(s) paid to us but not yet due and / or any payment in excess of premium(s) currently due and payable.
22. The total advance payments paid per policy under Critical Illness Benefit, Early Stage Critical Illness Benefit, Double Early Stage Critical Illness Payout Benefit, Severe Child Disease Benefit, Child Development Protector (applicable to On Your Side Insurance Plan 2 – First Gift only) and ICU Protection Benefit cannot exceed 100% of the Initial Sum Assured.
23. The total coverage does not include the non-guaranteed Terminal Bonus (if any).
In this product brochure, when referring to the benefit term, age 85 / age 75 / age 70 / age 65 / age 25 / age 18 refers to the policy anniversary on or immediately following the insured’s 85th / 75th / 70th / 65th / 25th / 18th birthday.
Critical Illnesses Schedule
44 Early Stage Critical Illnesses and 13 Severe Child Diseases^
^ Cover for severe child diseases will cease when the insured attains the age of 18.
58 Critical Illnesses (including 57 major illnesses and 1 minor illness)
Covered illnesses
You may browse the website to understand covered illnesses for reference purpose: https://www.aia.com.hk/en/our-products/critical-illness-protection/illness.html
@ Cerebral Aneurysm Requiring Surgery is classified as a minor illness.
Remarks:
• Cover for cancer under major illnesses, the 10X Multiple Critical Illness Benefit and Continuous Cancer Income Option do not include early thyroid cancer (at TNM Classification T1N0M0 or a lower stage); early prostate cancer (at TNM Classification T1a or T1b or a lower stage); early chronic lymphocytic leukaemia classified as less than RAI Stage III; skin cancer (except malignant melanoma); any cancer where HIV infection is also present; and any pre-malignant or non-invasive cancer or Carcinoma-in-situ.
• Cover for Carcinoma-in-situ does not include: (a) Cervical intraepithelial neoplasia grade II (CIN II) or below; (b) Prostatic intraepithelial neoplasia grade II (PIN II) or below; and (c) Skin Carcinoma-in-situ.
• Early Stage Malignancy means the presence of one of the following early malignant conditions: (a) tumour of the thyroid classified as T1N0M0 according to the TNM classification; (b) tumour of the prostate classified as T1a or T1b according to the TNM classification system; (c) chronic lymphocytic leukaemia classified as RAI Stage I or II; or (d) non-melanoma skin cancer.
• Please refer to the policy contract for the definitions of each of the covered illnesses.
Covered Illnesses Benefit Schedule
The following benefits are limited to one payment for each covered illness (except for Carcinoma-in-situ under Early Stage Critical Illness Benefit where up to two advance payments may be paid in respect of Carcinoma-in-situ occurring in two different organs, 10X Multiple Critical Illness Benefit, Continuous Cancer Income Option and Lifelong Alzheimer / Parkinson Annuity Benefit):
Important Information
You may choose to purchase this Plan as a standalone plan without purchasing other type(s) of insurance products at the same time.
Bonus Philosophy
Divisible surplus refers to profits available for distribution back to policy owners as determined by us. The divisible surplus that will be shared with policy owners will be based on the profits earned from your plan and similar plans or similar groups of policies (as determined by us from time to time by considering factors such as benefit features, policy currencies and period of policy issuance). Divisible surplus may be shared with the policy owners in the form of terminal bonuses as specified in your policy.
To determine the bonuses of a participating policy, we consider both past experience and the future outlook of all factors including, but not limited to, the following:
Claims: include claims for death benefits, critical illness benefits and any other insured benefits under the insurance plan.
Investment Philosophy, Objective and Strategy
Asset Class | Target Asset Mix (%) |
Bonds and other fixed income instruments | 25% - 100% |
Growth assets | 0%-75% |
Subject to our investment objectives, we may use a material amount of derivatives (such as through pre-investing partly or fully expected future premiums) to manage our investment risk exposure and for matching between assets and liabilities, for example, the effects of changes in interest rates may be moderated while allowing for more flexibility in asset allocation.
We will pool similar participating insurance plans for investment to determine the return and we will then allocate the return to specific participating insurance plans with reference to their target asset mix. Actual investments (e.g. geographical mix, currency mix) would depend on market opportunities at the time of purchase, hence may be different from the target asset mix.
Key Product Risks
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You should pay premium(s) on time and according to the selected premium payment schedule. If you stop paying the premium before completion of the premium payment term, you may elect one of the non-forfeiture options to surrender the policy or convert the policy to a non-participating insurance plan with life protection only. Compared with the original plan, such a plan will have less cover and may have a shorter term.
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If no non-forfeiture option has been elected, the premium will be covered by a loan taken out on the policy automatically. When the loan balance exceeds the guaranteed cash value, the policy will lapse and you / the insured will lose the cover. The surrender value of the policy will be used to repay the loan balance, and we will refund any remaining value.
The plan may make certain portion of its investment in growth assets. Returns of growth assets are generally more volatile than bonds and other fixed income instruments, you should note the target asset mix of the product as disclosed in this product brochure, which will affect the bonus on the product. The savings component of the plan is subject to risks and possible loss. Should you surrender the policy early, you may receive an amount considerably less than the total amount of premiums paid.
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The policy value including guaranteed cash value and terminal bonus and both will be reduced when an advance payment is paid under the basic policy. Under such condition, this plan may not serve the purpose of wealth accumulation.
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You may request for the termination of your policy by notifying us in written notice. Also, we will terminate your policy and you / the insured will lose the cover on the occurrence of the earliest of any of the following:
• the insured passes away (except when the expectant mother passes away but the insured newborn child survives under On Your Side Insurance Plan 2 – First Gift);
• you do not pay the premium within 31 days of the due date;
• the end of the benefit term if basic policy has been continued as a non-participating insurance plan;
• the outstanding debt exceeds the guaranteed cash value of the policy. Where the premium is covered by a loan taken out on the policy automatically, the outstanding debt (including the policy loan and interest) exceeds the guaranteed cash value of your policy;
• the date of termination of pregnancy with loss or death of the fetus (whether due to miscarriage or termination of pregnancy or otherwise and whether occurring spontaneously or otherwise), or the date the expectant mother suffers astillbirth, regardless of whether Compassionate Refund of Premium Benefit is paid (applicable to On Your Side Insurance Plan 2 – First Gift only); or
• we do not receive the birth certificate of the newborn child within 14 days before the first policy anniversary (applicable to On Your Side Insurance Plan 2 – First Gift only). -
The Coverage Booster will be terminated on the occurrence of the earliest of any of the following:
• when the total payments paid under the Coverage Booster reach the Coverage Booster Benefit Amount (i.e. 50% of Initial Sum Assured if the insured’s age is 30 or below at policy application or 35% of Initial Sum Assured if the insured’s age is 31 or above at policy application);
• at the end of the 10th policy year;
• when the basic plan is terminated or converted to a non-participating insurance plan; or
• when you surrender the Coverage Booster and convert it to a whole life or whole life with critical illness protection insurance plan. -
The Continuous Cancer Income Benefit will be terminated on the occurrence of the earliest of any of the following:
• when the total payments paid under the Continuous Cancer Income Benefit reach 500% of the Initial Sum Assured;
• when the total payments paid for cancer under the basic policy (under major illness benefit, Continuous Cancer Income Option and 10X Multiple Critical Illness Benefit) reach 600% of the Initial Sum Assured;
• at the policy anniversary on or immediately following the insured’s 85th birthday; or
• when the basic plan is terminated or converted to a non-participating insurance plan. -
The Lifelong Alzheimer / Parkinson Annuity Benefit will be terminated when the following happens:
• when the basic plan is terminated or converted to a non-participating insurance plan. -
The 10X Multiple Critical Illness Benefit will be terminated on the occurrence of the earliest of any of the following:
• when the total payments paid under the basic policy (excluding the Coverage Booster, Lifelong Alzheimer / Parkinson Annuity Benefit, Severe Jaundice Benefit (applicable to On Your Side Insurance Plan 2 – First Gift only) and Cord Blood Stem Cell Transfusion Benefit (applicable to On Your Side Insurance Plan 2 – First Gift only)) reach 1,100% of the Initial Sum Assured;
• when the total payments paid under 10X Multiple Critical Illness Benefit reach 1,000% of the Initial Sum Assured;
• at the policy anniversary on or immediately following the insured’s 85th birthday; or
• when the basic plan is terminated or converted to a non-participating insurance plan. -
The Waiver of Premium on Death (Parents) will be terminated on the occurrence of the earliest of any of the following:
• at the policy anniversary on or immediately following the insured’s 25th birthday;
• in respect of the policy owner, at the policy anniversary on or immediately following the policy owner’s 75th birthday; or
• in respect of the contingent owner, at the policy anniversary on or immediately following the contingent owner’s 75th birthday. -
The Waiver of Premium on Death (Spouse) will be terminated when the following happens:
• at the policy anniversary on or immediately following the 75th birthday of the spouse of the insured. -
The Top-up Premium Protector will automatically terminate on the occurrence of the earliest of any of the following:
• when the entire balance of regular premiums payable under the basic policy is waived by us;
• when the total advance payments paid under the basic policy reach 100% of the Initial Sum Assured;
• at the end of the 5th policy year; or
• when the basic plan is terminated or converted to a non-participating insurance plan. -
Once top-up premium payment option is selected, it cannot be cancelled or changed. Before selecting the premium payment option, you are reminded to consider carefully both premium payment options and to assess and understand any potential financial impact to you. For the differences between the two premium payment options (including returns, benefits and premium amounts), please refer to the respective benefit illustrations.
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Under 10X Multiple Critical Illness Benefit and Lifelong Alzheimer / Parkinson Annuity Benefit, (i) in respect of the insured’s diagnosis of Alzheimer’s disease / Irreversible organic degenerative brain disorders, benefit payment will only be paid if the insured is diagnosed with Alzheimer’s disease / Irreversible organic degenerative brain disorders and characterized by a Mini Mental State Examination score of 10 or less out of 30 on or before the policy anniversary on or immediately following the insured’s 85th birthday; or (ii) in respect of the insured’s diagnosis of Parkinson’s disease, benefit payment will only be paid if the insured fulfils the Company’s definition requirement of Parkinson’s disease on or before the policy anniversary on or immediately following the insured’s 85th birthday.
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We underwrite the plan and you are subject to our credit risk. If we are unable to satisfy the financial obligations of the policy, you may lose your premium paid and benefits.
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You are subject to exchange rate risks for plans denominated in currencies other than the local currency. Exchange rates fluctuate from time to time. You may suffer a loss of your benefit values and the subsequent premium payments (if any) may be higher than your initial premium payment as a result of exchange rate fluctuations. You should consider the exchange rate risks and decide whether to take such risks.
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Your current planned benefit may not be sufficient to meet your future needs since the future cost of living may become higher than they are today due to inflation. Where the actual rate of inflation is higher than expected, you may receive less in real terms even if we meet all of our contractual obligations.
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Future premiums will be reviewed and adjusted if necessary to reflect overall claim experience and other factors, the detailed list of which are set out under “Premium Adjustment” section.
Key Exclusions
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any illnesses with signs / symptoms or surgeries caused or triggered by conditions, which first occurred before or within 90 days after the policy is issued (applicable to On Your Side Insurance Plan 2 only);
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Fulminant viral hepatitis or cancer of the insured due to AIDS or HIV infection;
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a self-inflicted injury; and
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any illnesses existed before the policy is issued and was not disclosed in the application for insurance or health statement.
Additional Exclusions for ICU Protection Benefit
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a cosmetic treatment performed on the insured unless it is necessitated by injury and it is performed within 90 days of the accident;
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the insured’s pregnancy, surrogacy, childbirth or termination of pregnancy, birth control, infertility or human assisted reproduction, or sterilisation of either of the sexes;
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mental disorder, psychological or psychiatric conditions, behavioural problems or personality disorder of the insured;
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primarily for physiotherapy or for the investigation of signs and / or symptoms with diagnostic imaging, laboratory investigation or other diagnostic procedures; or
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experimental and / or unconventional medical technology / procedure / therapy performed on the insured; or novel drugs / medicines / stem cell therapy not yet approved by the government, relevant authorities and recognised medical association in the locality.
The above list is for reference only. Please refer to the policy contract of this plan for the complete list and details of exclusions.
Premium Adjustment
In order to provide you with continuous protection, we will review the premium of your policy from time to time within the premium payment term and adjust accordingly at the end of policy year if necessary. During the review, we may consider factors including but not limited to the following:
• claim costs incurred from all policies under this plan and any other similar plans as determined by us, and the expected claim outgo in the future of such policies, which reflects the impact of change in the incidence rate of deaths, covered illnesses and covered surgeries
• potential changes in the Schedule of Surgical Procedures under the Voluntary Health Insurance Scheme
• historical investment returns and the future outlook of this plan’s backing asset
• policy surrenders and lapses of this plan
• expenses directly related to this plan and indirect expenses allocated to this plan
Product Limitation
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In case the insured reaches the age of 70 or above and makes any subsequent claim for prostate cancer resulting from the continuation of a previous prostate cancer for which a previous claim was made under the policy, the 10X Multiple Critical Illness Benefit will only be payable for the subsequent claim for prostate cancer if the insured has received or is in the process of receiving the full course of cancer-directed surgery, radiotherapy, chemotherapy, targeted therapy or a combination of these treatments (excluding hormonal therapy) which is medically necessary during the intervening period between the diagnosis of the previous and subsequent prostate cancer.
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ICU Protection Benefit applies only if the insured stays in Intensive Care Unit for a Reasonable and Customary Hospital Confinement. “Reasonable and Customary Hospital Confinement” means a confinement in hospital for illness which is medically necessary, where the admission of the insured, length of confinement, and medical services and treatment received during confinement:
• are all in accordance with standards of good medical practice; and
• do not exceed the usual standard for the treatment of similar illness at the location where such confinement takes place.Severe Jaundice Benefit will only be payable if in-patient phototherapy for treatment of the insured’s severe jaundice is medically necessary. Cord Blood Stem Cell Transfusion Benefit will only be payable if cord blood stem cell transfusion is medically necessary for treatment of the insured’s cancer as recommended by a registered medical practitioner who is an oncologistThe term “medically necessary” as stated above means that the medical service, procedure or supply is, in our opinion:
• consistent with the generally accepted professional standards of medical practice;
• required to establish a diagnosis and / or to provide treatment; and
• cannot be safely delivered in a lower level of medical careExperimental, screening, and preventive services or supplies are not considered medically necessary.
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For Waiver of Premium on Death (Parents) and Waiver of Premium on Death (Spouse), there is a 2-year waiting period. The 2-year waiting period refers to the death of the insured’s parent or the insured’s spouse occur at least 2 years after:
(i) the later of the issue date and the commencement date of the policy; or
(ii) the effective date when the insured’s parent is named as the owner or contingent owner (as the case may be) if the insured’s parent becomes the owner or contingent owner after the policy is issued; or
(iii) the effective date when the insured’s spouse is named as the owner or beneficiary (as the case may be) if the insured’s spouse becomes the owner or beneficiary after the policy is issued.
The insured’s parent and the insured’s spouse must be aged 50 or below at the time when he / she becomes the owner, contingent owner or beneficiary (as the case may be). -
Applicable to On Your Side Insurance Plan 2 – First Gift only
The proposed insured of the On Your Side Insurance Plan 2 – First Gift policy must be an expectant mother who (i) must be aged 18 to 45 with gestation period of 22nd week or above at the time of application for the On Your Side Insurance Plan 2 – First Gift policy and (ii) carries the fetus for herself and who will become the legal mother of the newborn child following his / her birth. Only 1 person can be the insured under the On Your Side Insurance Plan 2 – First Gift policy at any given time. The expectant mother is required to apply for a separate On Your Side Insurance Plan 2 – First Gift policy for each fetus if she is carrying twins. On Your Side Insurance Plan 2 – First Gift is not applicable to an expectant mother who is carrying more than two fetuses at the same time. The issuance of the On Your Side Insurance Plan 2 – First Gift policy is subject to AIA’s sole discretion and underwriting decision. -
Each of Care Concierge and One-Stop Oncology Service is additional value-added service, which is not guaranteed subject to the respective terms and conditions thereof, and does not form part of the contractual benefit of On Your Side Insurance Plan 2 / On Your Side Insurance Plan 2 – First Gift. The services under Care Concierge are provided in mainland China by the designated third party service provider engaged by AIA, and not applicable to Hong Kong and Macau region. One-Stop Oncology Service is provided in Hong Kong by designated independent third party service providers and not applicable to Macau region. The multi-disciplinary team of the medical specialists under One-Stop Oncology Service is designated by independent third party service provider and is subject to change from time to time without prior notice. AIA shall not be responsible for any act, negligence or omission of the service providers in the provision of any service, treatment, advice and opinion.
Care Concierge and One-Stop Oncology Service are subject to the eligibility of the insured (for One-Stop Oncology Service, it includes review of the insured’s relevant medical reports of pathological or diagnostic imaging tests by the designated service providers), the availability of the services, the terms and conditions and any applicable terms and conditions imposed by the service providers relating to the services. AIA reserves the right to amend, suspend or terminate Care Concierge and One-Stop Oncology Service or any part of service thereunder (including the service providers, any details or terms and conditions relating thereto) at any time without any prior notice.
Please note that the Pre-approval - Medical Expense & Cashless Service and the administrative support related thereto under Care Concierge and One-Stop Oncology Service are not available to be used by the insured of On Your Side Insurance Plan 2 / On Your Side Insurance Plan 2 – First Gift.For details, please refer to the relevant service leaflets and AIA’s website:
• Care Concierge: https://www.aia.com.hk/en/health-and- wellness/healthcare-services/care-concierge
• One-Stop Oncology Service: https://www.aia.com.hk/en/ health-and-wellness/healthcare-services/aia-carepass/ one-stop-oncology-service.
Claim Procedure
If you wish to make a claim, you must send us the appropriate forms and relevant proof. You can get the appropriate claim forms in www.aia.com.hk, from your financial planner, by calling the AIA Customer Hotline (852) 2232 8968 in Hong Kong, or by visiting any AIA Customer Service Centre. For details related to making a claim, please refer to the policy contract. If you wish to know more about claim related matter, you may visit “File A Claim” section under our company website www.aia.com.hk.
Suicide
If the insured commits suicide within one year from the date on which the policy takes effect, our liability will be limited to the refund of premiums paid (without interest) less any outstanding debt.
Incontestability
Except for fraud or non-payment of premiums, we will not contest the validity of this policy after it has been in force during the lifetime of the insured for a continuous period of 2 years from the date on which the policy takes effect. This provision does not apply to any add-on plan providing accident, hospitalisation or disability benefits.
Warning Statement and Cancellation Right
On Your Side Insurance Plan 2 / On Your Side Insurance Plan 2 – First Gift is an insurance plan with a savings element. Part of the premium pays for the insurance and related costs. If you are not happy with your policy, you have a right to cancel it within the cooling-off period and obtain a refund of any premiums and levy paid. A written notice signed by you should be received by the Customer Service Centre of AIA International Limited at 12/F, AIA Tower, 183 Electric Road, North Point, Hong Kong within the cooling-off period (that is, 21 calendar days immediately following either the day of delivery of the policy or cooling-off notice (informing you / your nominated representative about the availability of the policy and expiry date of the cooling-off period, whichever is earlier)). After the expiration of the cooling-off period, if you cancel the policy before the end of the term, the projected total cash value may be substantially less than the total premium you have paid.
Important Notes from the Insurance Agent of The Bank of East Asia, Limited
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The Bank of East Asia, Limited (“BEA”), being registered with the Insurance Authority as a licensed insurance agency, act as an appointed licensed insurance agent for AIA International Limited (incorporated in Bermuda with limited liability) (“AIA”). This insurance plan is a product of AIA but not BEA.
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This insurance plan is underwritten by AIA and it is not a bank savings plan with free life insurance coverage. Part of the premium pays for the insurance and related costs. The premium paid is not a placement of a savings deposit with the bank and hence is not protected by the Deposit Protection Scheme in Hong Kong.
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Add-on plan (if any) is an add-on coverage for this insurance plan with additional premium paid required. BEA does not distribute any add-on plan; therefore, you cannot apply the add-on plan through BEA. If needed, you can contact AIA Customer Service Centre for inquiry after the policy is issued by AIA.
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In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between BEA and the customer out of the selling process or processing of the related transaction, BEA is required to enter into a Financial Dispute Resolution Scheme process with the customer.
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Claims under this insurance plan must be made by you to AIA directly. You can get the appropriate claim form by calling AIA Customer Service Hotline +852 2232 8968 in Hong Kong or visiting www.aia.com.hk or any AIA Customer Service Centre. For details, please refer to the policy contract provided by AIA.
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BEA’s sales staff (including direct sales staff and authorised agents) are remunerated not only based on their financial performance, but also according to a range of other factors, including their adherence to best practices and their dedication to serving customers’ interests.
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You can refer to the benefit illustration for the amounts of premium you have to pay.
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The information you disclosed in response to all AIA’s questions must be true, complete and correct. Failure to disclose true, complete and correct information to AIA may render AIA unable to accept or process your application or the policy void.
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You are reminded to carefully review the relevant product materials provided to you and be advised to seek professional
/ independent advice when considered necessary. -
For the benefits and returns mentioned throughout the product brochure and Important Notes, please note that the policy owner is subject to the credit risk of AIA. If the policy owner discontinues and / or surrenders this policy in early policy years, the amount of benefits he / she will get back may be considerably less than the total premiums he / she has paid. Projected and / or potential benefits and / or returns (e.g. terminal bonus) presented in the product brochure are not guaranteed and are for illustrative purposes only. The actual future amounts of benefits and / or returns may be lower than or higher than the currently quoted benefits and / or returns.
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AIA Vitality (the “Membership Programme”) is not an insurance product. It is a membership programme and obligation of AIA and not of BEA. BEA’s role is limited to introducing the Membership Programme only and you should obtain further details about the Membership Programme directly from AIA. BEA shall not be responsible for any matters in relation to the Membership Programme provided by AIA.
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Apart from the key product risks mentioned in product brochure, you are also reminded of the following risks:
1. Liquidity risk – this insurance plan is designed to be held long term. You should only apply for this insurance plan if it is intended to pay the premium for the whole of the premium payment term. If you fail to pay the premium for the whole of the premium payment term, this will cause the policy to lapse or to be terminated earlier than the original benefit term, and the total surrender value (if any) that get back by you may be less than the total premiums paid.
2. Risk from surrender – if you cancel the policy before the end of the benefit term, you may suffer a significant loss, and the total surrender value received may be substantially less than the total premiums paid.
3. Non-guaranteed bonus scale – non-guaranteed benefits are based on the bonus scale of AIA determined under current assumed investment return. The actual amount payable may change anytime with the values being higher or lower than those being projected. In other words, a change in the current assumed investment return will affect the terminal bonus you will receive. Under some circumstances, the non-guaranteed benefits may be zero.