Cardholders can withdraw cash at more than 1,000,000 ATMs displaying the "UnionPay" logo worldwide. When travelling abroad, you no longer need to prepare/carry large amounts of cash in different currencies.
UnionPay QuickPass contactless payment function+
UnionPay QuickPass is a contactless transaction function that enables you to simply tap your card to make payments wherever UnionPay QuickPass is accepted. For details, please visit the UnionPay International website at www.unionpayintl.com/hk/.
+Applicable to UnionPay Dual Currency PLATINUM Credit Card issued from January, 2019 onwards.
UnionPay App Mobile Payment Services
Download and register UnionPay App and add your BEA UnionPay Dual Currency Platinum Credit Card, you can simply pay by QR code to enjoy convenient mobile payment services.
For more details on the use of UnionPay App and detailed eligible merchant list, please visit UnionPay International website at www.unionpayintl.com/hk/.
Account Enquiry
You can use your HKD account number (6223-72XX-XXXX-XXXX) to enquire about both HKD and RMB transactions via following channels:
Customer Service Hotline: 3608 6688
Cyberbanking Website: www.hkbea.com