Hardware requirements
- Computer or device with Processor and RAM sufficient to load and surf with the supporting browser versions
- 1 Mbps or faster Internet connection
- Screen resolution of 1024 x 768 (recommended)
Software requirements
- Operating System: Windows 10 or above, MacOS 13 or above (English, Traditional Chinese, or Simplified Chinese version)
- Browser:
- Microsoft Edge (latest version)
- Google Chrome (latest version)
- Apple Safari (latest version)
- JavaScript and TLS 1.2 or above must be enabled
Technical Support
If you encounter a problem when using our service and find that your computer does not meet the above requirements, please call our Customer Service Hotline on 2211 1321 during service hours.
