Frequently Asked Questions


Frequently Asked Questions

Instalment loans require you to repay a fixed amount (including principal and interest) monthly. Interest is calculated at a predetermined interest rate according to the loan tenor you select and the approved loan amount.


Revolving loans and overdraft facilities are credit limits linked to your revolving loan account or current account respectively. You can withdraw cash whenever you need. Interest is calculated on the drawn amount on a daily basis.

The type of loan you choose may depend on two factors:


  • The reason for the loan
    Most people who borrow money have a good reason for doing so. Here is a list of common reasons for borrowing:
    • Furnishing a new home
    • Buying a car
    • Paying tax
    • Getting married
    • Going on holiday
    • Emergencies
    • Shortage of cash
    • Education
  • Your financial circumstances
    • With an instalment loan, you will be asked to repay a set amount each month. A regular monthly income makes repayments easy and allows you to plan your budget.
    • If you are self-employed or have an irregular income, and so cannot budget for a fixed monthly repayment, or if you require a stand-by facility for use only when you need it, a loan with flexible repayments such as a revolving loan or overdraft facility is more appropriate.

Generally speaking, you should provide the following documents to support your loan application:


  • Hong Kong Identity Card (Copy of HKID Card, valid passport issued by place of origin, and Hong Kong visa are required for Hong Kong non-permanent residents.)
  • Proofs of income (full pages of document):
  • Regular income earner:
    • Latest salaries tax demand note, or
    • Salary slip for the past 1 month, or
    • Bank statement/passbook records for the past 1 month showing applicants’ name, account number, and salary entries
  • Irregular income earner (including Self employed, Part-time, and Commission based earners):
    • Latest salaries tax demand note, or
    • Salary slip for the past 3 months, or
    • Bank statement/passbook records for the past 3 months showing the applicants’ name, account number, and salary entries
  • Sole proprietor or partner of a business:
    • Company’s business registration certificate and latest tax demand note

Remark: Please refer to the Terms and Conditions for details. Additional documents may be required for approval of your application.

Application process and loan drawdown will be completed within 8 working days upon receipt of the complete requisite documents and information. If the requested loan amount is approved in full, BEA will not notify the applicant. The Loan amount will be credited to the applicant’s designated bank account directly.

Common extra costs include:


  • Arrangement Fee
    This is a fee (usually annual) charged by a bank for handling the loan. It can be waived for some loans.
  • Over Credit Limit Fee
    Exceeding your overdraft limit costs you money and your bank will charge you directly, or may charge a temporary overdraft rate.
  • Late Charge
    If you fall behind on your loan repayments, you will be charged a fee based on the amount overdue, so it is wise to keep up the repayments.
  • Prepayment Fee
    In some cases, if you wish to repay a fixed loan earlier than the agreed term, you will have to pay an extra fee to compensate for the interest lost by your bank.
  • Withdrawal Fee
    A fee based on the withdrawal amount for each cash withdrawal or transfer of funds will be charged for revolving loans.
  • Administrative Charge
    Your bank will charge an administrative charge based on the credit limit if your revolving loan account is cancelled within 13 months from the date of account opening. It can be waived for some revolving loans.

Please refer to the relevant Terms and Conditions or Schedule of Fees & Charges for details.

You should also take the following factors into account:


  • Read the terms and conditions carefully and check if there are any other costs or hidden fees;
  • Ease of application and approval turnaround time, convenience of the bank's branch network and application channels;
  • Flexibility of loan repayments.

Generally speaking, the earlier you repay a loan, the more in outstanding interest payments you are likely to save. However, the fee you incur for early repayment and related charges may outweigh any amount of interest saved.


Therefore, if you intend to make an early repayment, you should check the following information with the bank and carefully consider how this impacts your situation before deciding whether or not to repay early.


  • Prepayment fee and other relevant charges
  • Outstanding loan balance
  • Outstanding interest
  • Remaining repayment period
1. Why we will access your data at other banks?
If you do not provide us with your proof of regular income/asset, we will access your account information from other bank(s) in order to:
(a) streamline our credit analysis to assess your creditworthiness and determine whether or not we will approve your credit application; and
(b) continuously perform credit risk monitoring and assessment, including conducting credit checks at the time of application for credit and at the time of regular or special reviews which normally will take place one or more times each year.
As your bank account information is confidential and protected, we require your Prescribed Consent to access and retrieve this information.
[Please note that your use of the Streamlined Credit Application and Underwriting function is completely voluntary. If you decide not to use this function and do not provide us with Prescribed Consent, it will not necessarily affect the outcome of your credit application but may impact the time required to process your application.]

2. What you’ll get in return?
By allowing us access to your data, we will be able to:
(a) enhance and streamline our credit application and underwriting processes; and
(b) build a more comprehensive profile of your credit risk by aggregating data sources to facilitate digital lending.

3. What data we need you to share?
Your Account Details of either Current Account or Savings Account, or both, which are in active status:
- Accounts Basic: Currency of the account, Nickname of account.
- Account Detail: Account Name, Branch Number, Account Number.
- Balances: Amount, Currency, Credit/Debit, Type of Balance, Date & Time.
- Account Availability
- Account Status: Active or inactive
Your Account Transactions
- Transaction Information on payments made in both credits and debits out of your account (Reference, Amount, Status, Booking Data Info, Value Date info, Transaction Code) over the past sixty (60) days in non-aggregated form. Includes information about the payer/payee.

4. How long we will keep your data?

We will retain your data for the purpose of the Streamlined Credit Application and Underwriting for the data retention period as referred to in our retention policy. If you withdraw your consent, we will retain your data for the data retention period as referred to in our retention policy.
You will be given the option of choosing which accounts to provide consent for. Choosing to not provide access to all of your accounts will not necessarily affect the outcome of your credit application but may impact the time required to process your application.
We will have access to your data until you revoke your consent or when the consent has expired.

5. Your right to request for access or correction of your data

Subject to applicable statutory requirements and exceptions, you may have the right to request for access and/or correction of your data which we receive and process. Please contact our Group Data Protection Officer at 10 Des Voeux Road Central to exercise your rights.

6. Your right to revoke / terminate the consent

Subject to applicable terms and conditions, you may have a right to revoke / terminate the consent. You are advised to keep the consent during the whole application process to get the approval result rapidly.  Otherwise,  it might take longer to process your application and you might be required to submit additional document proof.

7. Your right to compensation
Unless it is a direct loss caused by our fraud, wilful misconduct or gross negligence, we shall not be liable for any loss arising from:
(a) any unauthorized transaction conducted through your account attributable to the IADS;
(b) any delay or disruption of service of the IADS;
(c) any error or discrepancy in your Account Data;
(d) any leakage of your Account Data.