繁 | 简

BEA Mobile – Reset PIN

 

Banking Account


Banking account customers1,2 can reset BEA Online PIN, ATM Card PIN and Phone Banking PIN through BEA Mobile anytime anywhere.

 
  1. • Open the top-right menu in the homepage
    • Go to “PIN Centre and select a PIN to reset
  2. • Select “Reset my BEA Online PIN” under “Banking Account” (with ATM Card/ Phone Banking PIN)
  3. (Only for resetting BEA Online/ Phone Banking PIN)
    • Input your BEA Online login no.
    • Select “Next”
  4. • Input the authentication details, such as your ATM Card No., Expiry Date, Issue No., etc.
    • Select “Next”
  5. • Input the One-time Password (OTP) sent to you
  6. • Set up a new PIN fulfilling the security criteria
    • Select “Next”
  7. • Your new PIN is effective immediately

Credit Card/ Revolving Loan Account


Credit Card/ Revolving Loan account customers1,2 can reset BEA Online PIN through BEA Mobile anytime anywhere. If you have multiple accounts including All-in-one account / single current / statement savings account, please select “Bank Account” instead.

 
  1. • Open the top-right menu in the homepage
    • Go to “PIN Centre and select a PIN to reset
  2. • Select “Reset my BEA Online PIN” under “Credit Card/ Revolving Loan Account”
    • Or if you have multiple accounts including All-in-one account / single current / statement savings account, please select “Bank Account”
  3. • Input your credit card / revolving loan card no., expiry date, CVV, Date of birth
    • Select “Next”
  4. • Input the One-time Password (OTP) sent to you
  5. • Set up a new PIN fulfilling the security criteria
    • Select “Next”
  6. • Your new PIN is effective immediately
Remarks:
1. For MPF/ ORSO account (only), please contact 2211 1777.
2. For customers who do not have a registered mobile phone number and /or BEA Online email address, please visit any BEA branch to reset your PIN.