Cyberbanking - Update Contact Information

You can use Dual Authentication login with i-Token1 to update email address and correspondence address for receiving bank communications.

Update Correspondence Address and Email

  1. Log in to Cyberbanking here
    Select Settings > Contact Information
  2. Select “Edit” for designated information
  3. Edit your email address/ correspondence address
    Select “Proceed
  4. Verify the details
    Tap the i-Token1 notification on your mobile phone
    Scan the QR Code using the BEA App QR Code Scanner2
  5. Your instruction is submitted and the effective date is shown
1. Click here for i-Token activation details. Alternatively, you may use OTP for verifying instruction of personal information change.
2. To access the QR Code Scanner, please open the BEA App and press "QR Scan" in the bottom menu.