Report Suspicious Transactions


Thank you for visiting the website of The Bank of East Asia. If you suspect there is any fraud or suspicious transactions, please contact our 24-hour Customer Service Hotline (852) 2211 1333 immediately or visit one of the BEA Branches. For ATM or Cyberbanking (including BEA App) related suspicious transactions, you can complete and submit the Form# below. We will process your request as soon as possible. Before submitting this Form, please read our Privacy Statement.


The information transmitted through this Form is encrypted to ensure security and confidentiality.


Please select Title
Please enter Family Name
Please enter First Name
Number is incorrect, and be at least 8 digits long.
Number is incorrect, and be at least 8 digits long.
Number is incorrect, and be at least 8 digits long.
Number is incorrect, and be at least 8 digits long.
Number is incorrect, and be at least 8 digits long.
Number is incorrect, and be at least 8 digits long.
Number is incorrect, and be at least 8 digits long.
Number is incorrect, and be at least 8 digits long.
Please enter Address
Please enter an E-mail Address
Please enter a valid E-mail Address
Please select Type of Fraud/ Suspicious Transactions
Please enter Account Number/ ATM Card Number
Please enter Transaction Date/ Period
Please enter Transaction Date/ Period
Please enter Transaction Amount

Report Fraud and Suspicious Transaction
Please enter Message
Maximum number of characters allowed: 3000 English character or 1000 Chinese character

# Please complete and submit the Form within 30 minutes.

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For enquiries, please contact us.

This Form is solely for reporting fraud and suspicious transactions only and not intended for submitting enquiry, suggestion, commendations or complaint. For any enquiries, please contact us by completing the Enquiry Form.

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