The Bank of East Asia

Personal Banking

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With an i-Account, you can enjoy simplified financial management and greater convenience when conducting a wide range of banking and financial transactions. i-Account allows you to access and manage a number of related accounts through a variety of banking channels, so you can manage your finances whenever you want, wherever you are.

i-Account at a glance

    • Integrated account services
    • Consolidated statement
    • Cyberbanking
    • BEA App
    • i-Account Card
    • Investment services
    • Financial benefits
 HKBEA i-account

Integrated account services

With three basic and three optional sub-accounts, i-Account gives you the financial flexibility you need, plus the convenience of a complete view of all your sub-account balances and activity. As an i-Account customer, you can enjoy savings and current account services, place time deposits, and invest in securities and linked deposits seamlessly without the need to open and manage separate, unrelated accounts.

Basic sub-accounts

  • i-Account - HKD Current Account
  • i-Account - Statement Savings Account
  • i-Account - Time Deposit Account

Optional sub-accounts

  • i-Account - USD Current Account
  • i-Account - Securities Account
  • i-Account - Linked Deposit Account

Consolidated statement

Each month, you will receive an easy-to-read statement showing:

  • All banking transactions since the last statement
  • Summary of your sub-account balances
  • Information on other accounts


Digital Banking

Handle your daily banking activities with ease through Cyberbanking and the BEA App!

  • Account details and personal settings
  • Transfers and bill payments
  • Investment
  • Insurance
  • Credit cards
  • Loans
  • MPF

To see the full list of services available through each of our channels, please go to our “Features and Demo” page in Cyberbanking or the BEA App.


i-Account Card

Your i-Account Card gives you direct access to the convenient ATM banking, allowing you to manage three of your HKD accounts through JETCO ATMs in Hong Kong, Mainland China, and Macau.

      • Obtain cash
      • Make deposits (available at selected BEA ATMs in Hong Kong only)
      • Transfer funds
      • Check account balances
      • Settle bills through JET PAYMENT
      • Check MPF balance and make contributions

Through the UnionPay networks, you can also make instant cash withdrawals at ATMs worldwide. To ensure that you can withdraw cash overseas, please activate the overseas ATM cash withdrawal function of your i-Account Card before you travel.


Investment services

Select from a wide range of investment products, providing you complete freedom to follow an investment strategy that is right for you:

  • Stock trading
  • Funds
  • Bonds
  • Linked deposits
  • Subscribe to IPO shares

Financial benefits

  • 1 st year annual fee waiver for i-Account Card
  • 600 free, real-time stock price quotes are shared per month through internet and mobile phone channels
  • Auto set-up of time deposits
HKBEA i account 
Important notes
      • Investment involves risk. Before making an investment decision, investors should refer to the relevant investment product offering documents for detailed information including the risk factors. Investors should not make an investment decision based solely on this page. If investors are in doubt, independent professional advice should be sought.
      • Linked deposits are structured products involving derivatives. The investment decision is yours, but you should not invest in linked deposits unless the intermediary who sells them to you has explained to you that the linked deposits are suitable for you having regard to your financial situation, investment experience, and investment objectives.
      • The prices of securities fluctuate, sometimes dramatically. The prices of securities may move up or down, and may become valueless. Losses may be incurred rather than profit made as a result of buying and selling securities.
      • The risk of loss in leveraged gold trading/foreign exchange trading can be substantial. You may sustain losses in excess of your initial margin funds.
      • The information provided in this page is intended solely for informational purposes and does not constitute an offer, solicitation, invitation, or advice to subscribe to any securities or investment products.

This page is issued by The Bank of East Asia, Limited and has not been reviewed by the Securities and Futures Commission in Hong Kong.


Should there be any discrepancy between the English and the Chinese versions of this page, the English version shall apply and prevail.


Applicable to all lending businesses (e.g. consumer loan, mortgage loan, etc.) and credit card business:

Reminder: To borrow or not to borrow? Borrow only if you can repay!


Useful Information


        Contact information
  Customer Service Hotline 2211 1333
  i-Account Stock Investment Hotline 2211 1998
  Lost i-Account Card Reporting Hotline 2211 1862
    Phone 2211 1888
    Internet Hotline 2211 1321
    Lost PIN Reporting Hotline  
    - Office hours 2211 1345
    - Non-office hours 2211 1862

+ The relevant information are available in English and Traditional Chinese versions only.


Application Hotline 2211 1333 cyberbanking



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