The Bank of East Asia

Corporate Banking

New Features and Recent Developments

Strengthened Security for Internet and Mobile Banking

To enhance your online security and provide a better customer experience, with effect from 16th July, 2018 (the Effective Date), the following changes will be made to Corporate Cyberbanking (CCB) – Internet and Mobile Banking:

1. Mobile Banking Login

Your existing Mobile Banking password will become invalid, and you will be required to use your CCB account number, User ID, and personal identification number (PIN) when you log in to Mobile Banking.

2. Internet Banking Login

You will be required to set a strong password which is at least 8 characters long and contains a mix of numbers and letters. If your existing PIN does not meet this strength, you will be prompted to update it when you first log in to CCB from the Effective Date onwards.

3. Email Notifications

You will receive an email notification at your registered email address for CCB when performing any of the activities below through CCB – Internet. If you have not registered your email address with the Bank, you will be required to provide an email address for receiving notifications when you perform any of the following activities through CCB from the Effective Date onwards:

  • Log in to investment services1
  • Perform investment transactions
  • Reset your password
  • Change your account information (e.g. company email address, signer’s email address and mobile phone number, etc.)

To register or update your mobile phone number or your email address for stock trading, please visit any of our branches.

1 Investment services include stocks and linked deposit-related services.

Two-factor Authentication

To enhance the protection of your investment accounts, with effect from 23rd April, 2018 (the Effective Date)*, you will be required to activate and use an SMS-based one-time password (OTP) as a two-factor authentication security measure to access our Online Investment Services#.

You can activate the OTP service by logging in to Corporate Cyberbanking and following the steps below to register a mobile phone number for each designated signer of investment transactions. The designated signers will receive an OTP every time they access Online Investment Services:
1. System administrator logs in to Corporate Cyberbanking and enters/edits the mobile phone number for each designated signer through the “User Maintenance” function.
2. If dual administration is required, a second system administrator needs to log in to approve the changes above.
3. Each signer should log in to Corporate Cyberbanking and confirm his/her mobile phone number by entering his/her signer PIN.
4. A confirmation SMS will be sent to each of the signer’s mobile phone number.

For details, please click here.
For FAQ, please click here.

* Please be reminded that on or after the Effective Date, it will not be possible to access Online Investment Services without having activated the OTP service.
# Online Investment Services include Stock and Linked Deposits-related services.

Deposit Card

The deposit card enables you to deposit cash or cheques quickly and easily through BEA ATMs in Hong Kong. For details, please click here.


e-Cheque Services

You can now settle/collect bills or make payments simply and contribute towards environmental protection using our brand new online e-Cheque service. Allowing you to view your consolidated balance at a glance, this new service enables smooth and straightforward management of corporate finances. Make life easier by going green!

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Convenience
  Issue and deposit cheques electronically anytime, anywhere

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Stringent security
  Every e-Cheque is digitally signed using Public Key Infrastructure (“PKI”) technology and two-factor authentication to confirm the identity of the user

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Environmental friendly
  Reduce paper usage by switching from paper cheques to e-Cheques

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Quick and simple
  Issue an e-Cheque in just a few clicks

Experience our fast and convenient e-Cheque service now!


E-Corporate Action

BEA's E-Corporate Action Service greatly simplifies submitting instructions and speeds up sending replies. Using our Corporate Cyberbanking service, you can obtain lists of Corporate Actions from the most recent to the oldest on record, and submit instructions for various corporate actions using E-Corporate Action.

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Convenient and Efficient
  Instructions can be submitted online, cutting out the need for letters; the whole process takes just a few minutes.

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Reliable
  Submitting instructions through E-Corporate Action prevents issues with lost mail.

  •  
Real-Time Information
  Provides the latest news on Corporate Actions.

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Record Keeping
  All submitted instructions can be viewed under the History section.

To learn more, simply select a feature and view the online demonstration.


E-bill Service for Merchants

BEA's Electronic Bill Presentment and Payment ("EBPP") Service helps your company optimise the bill payment collection process to reduce operation cost. Your customers can enrol for your e-bills through any internet banking service1. Then, you can send e-bill summaries to your customers and collect their payments via Corporate Cyberbanking.

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Attractive pricing offers
  Enjoy attractive bill payment collection pricing offers2

  •  
Convenient
  Collect bill payments and donations in HKD, RMB, or USD from multiple channels

  •  
Save costs
  Save printing and mailing costs of paper bills by adapting e-bill services

  •  
Eco-friendly
  Reduce paper consumption by switching from paper bills to e-bills

Simply visit any BEA branch to open a CorporatePlus Account and register for the EBPP Service!

1 Please visit http://www.hkicl.com.hk for a list of participating merchants and banks. The list is subject to change without prior notice.
2 Applicable to designated merchants and charity organisations.


Paper Statement Opt Out

To protect our environment and make use of e-Statement to reduce the hassle of receiving paper statement, you can register Paper Statement Opt Out service through the Statement Options Maintenance page.

Please register for Paper Statement Opt Out service now!

Notes:
1. Once you register for the service, the new settings of Opt Out Paper Statement will automatically apply to the coming cycle statement for all related accounts. You can modify the statement through the Statement Options Maintenance page.
2. For more information, please call our Enquiry Hotline on (852) 2211 1321.