If you would like to view the English version of this email, please click here .

 
常見問題

Travel insurance plan is underwritten by Blue Cross (Asia-Pacific) Insurance Limited ("Blue Cross"), a member of the BEA Group. The Bank of East Asia, Limited ("BEA"), having registered as an insurance agency with the Insurance Agents Registration Board established by the Hong Kong Federation of Insurers, is an appointed insurance agency of Blue Cross. This insurance plan is a product of Blue Cross but not BEA.
旅遊保險計劃由東亞銀行集團成員—藍十字(亞太)保險有限公司(「藍十字」)承保。東亞銀行有限公司(「本行」)已在香港保險業聯會屬下保險代理登記委員會登記為保險代理商,並為藍十字之獲委任保險代理商。此保險計劃是藍十字而非本行的產品。

In respect of an eligible dispute (as defined in the Terms of Reference for the Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between BEA and the customer out of the selling process or processing of the related transaction, BEA is required to enter into a Financial Dispute Resolution Scheme process with the customer; however, any dispute over the contractual terms of the product should be resolved between Blue Cross and the customer directly.
對於本行與客戶之間因銷售過程或處理有關交易而產生的合資格爭議(定義見金融糾紛調解計劃的金融糾紛調解的中心職權範圍),本行須與客戶進行金融糾紛調解計劃程序;然而,對於有關產品的合約條款的任何爭議應由藍十字與客戶直接解決。

Blue Cross (Asia-Pacific) Insurance Limited is a subsidiary of The Bank of East Asia, Limited and a member of the BEA Group. It is not affiliated with or related in any way to Blue Cross and Blue Shield Association or any of its affiliates or licensees.
藍十字(亞太)保險有限公司乃東亞銀行有限公司之子公司及東亞銀行集團成員,與Blue Cross and Blue Shield Association及其任何相關聯機構或許可證持有人並無任何關係。

All insurance product information available on this website is not and shall not be construed as an offer to sell or a provision of insurance products to any person in any jurisdiction outside Hong Kong or a solicitation to such person to buy insurance products.
載於此電郵的所有保險產品資料並不構成亦不應被詮釋為向香港境外之任何人士出售、提供或游說購買任何保險產品。

如何透過 BEA App 流動理財服務使用小額轉賬「轉數快」 東亞銀行百周年誌慶電視廣告如何登入流動理財立即下載BEA App