Enquiry Form

Thank you for visiting the website of The Bank of East Asia. If you require any further information on our services or have any suggestions, commendations or complaints about our Bank, please complete and submit the Form below#. We will process your request as soon as possible. Before submitting this Form, please read our Privacy Statement.

The information transmitted through this Form is encrypted to ensure security and confidentiality.

# Please complete and submit the Form within 30 minutes.


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For enquiries, please contact us.

For written complaints, please refer here for more details.

This Form is solely for submitting enquiry, suggestion or complaint and is not intended for giving any urgent banking instructions or reporting any urgent fraud or suspicious transactions. Please contact our 24-hour Customer Service Hotline (852) 2211 1333 immediately if you suspect there is any fraud.
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