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Home > Personal Banking > Credit Cards > Usage Essential and General Information > Credit Card Usage Essential

Credit Card Usage Essential

Your BEA Credit Card is a valuable possession. As a safety precaution, please follow these simple guidelines:
*

Protect your BEA Credit Card and always keep it with you.

* Sign your BEA Credit Card immediately on the back in the specified area and make sure your signature corresponds to the one on the acceptance form.
* Do not keep a copy of your Personal Identification Number (PIN) together with your BEA Credit Card.
* Destroy the original printed copy of the PIN after memorising it.
* Do not allow anyone else to use your BEA Credit Card or PIN.
* Never write down your PIN on your BEA Credit Card or on anything usually kept with your BEA Credit Card.
* Conceal the PIN if you write it down or record it.
* If you are selecting your own PIN, do not choose combinations of numbers such as personal telephone numbers, date of birth, or other easily accessible personal information.
* Do not sign any blank or incomplete slips, and be sure that all copies of sales slips are destroyed if you cancel a transaction.
* Check the total amount on all sales slips before signing, and keep the "Cardholder Copy" with your monthly statements.
* Monitor your monthly statements and check all of the transactions carefully, especially after overseas spending. Please call our Customer Services Hotline if you detect any doubtful transaction.
* If your BEA Credit Card is lost or stolen, please report to Lost / Stolen Card Reporting Hotline immediately.
* Ignore emails or phone calls seeking your personal or account information. Do not easily volunteer any personal information or financial information in email or phone.
 
  If you would like to have further information, please do not hesitate to call our Customer Services Hotline on 3608 6628.
  In order to protect your rights, if your BEA Credit Card is lost or stolen, please report it immediately to Lost / Stolen Card Reporting Hotline on 3608 2000.