Career Opportunities Details

We invite high calibre candidates to apply for the following positions:

MANAGEMENT TRAINEE PROGRAMME Management Trainee     This programme aims to groom talented graduates to become future leaders of the Bank and major contributors of the Bank's business endeavours. During the two-year programme, trainees will gain in-depth knowledge of the banking and financial fields through extensive training and job rotation among BEA's core functional units. These units include Personal Banking, Corporate Banking, Wealth Management, Treasury, Risk Management, and the Bank's China & International networks. Upon completion of the programme, trainees who have demonstrated strong potential and met management benchmarks will be advanced to executive positions.   Candidates should possess the following qualifications: Honours bachelor's degree or above from a reputable university (local or overseas) and no more than 2 years' working experience Passionately committed to developing a long-term career in the banking industry Self-motivated, mature, and disciplined Excellent communication & analytical skills A good team player with leadership potential Excellent command of both English and Chinese including Putonghua       On your application, please indicate the grades and/or marks of your academic achievement and public examinations.       Only online application will be accepted.  For application, please click here.         Back Asset & Liability Management Department Risk Officer (Ref: ALMD-MIRR-RO)     Responsibilities: To support Section Head to prepare meeting materials for the Asset and Liability Management Committee To handle market risk and interest rate risk reporting To take up ad hoc tasks as when required   Requirements: University graduate in accounting, finance, risk management, or quantitative analysis Possess 1 to 2 years' working experience, preferably in banking industry FRM and CFA are preferable but not a must   Knowledge in SQL, VBA, or related analytic tools Mature, independent and able to work under pressure A good team player and capable to work well with business partners     e-mail: hr6@hkbea.com Back Branch Distribution & Services Department Branch Manager (Ref: BDSD-BM)     Responsibilities: To implement business plans so as to achieve preset sales targets and objectives To generate new business for the branch To manage branch personnel, particularly with regard to the provision of quality customer service To ensure branch operations are in compliance with the Bank's policies, procedures, and regulatory guidelines   Requirements: University graduates preferred, with a minimum of 5 years' relevant experience of which at least 1-2 years in the capacity of Branch Manager in a well-established bank Passes in the MPF and Insurance Intermediaries Qualifying Examinations   Pass in the Hong Kong Securities Institute Licensing Examination or an Exempted / Qualified Securities Dealer Sound knowledge of the retail banking business and operations Strong interpersonal, communication, sales, and management skills Self-motivated and able to work under pressure Proficiency in both spoken and written English and Chinese, preferably including Putonghua   e-mail: hr1@hkbea.com Back Clerical Assistant (Ref: BDSD-CA)     Responsibilities: To provide office administrative support to the branch   To perform document delivery and outdoor duties   To handle other duties as assigned   Requirements:     Form 5 standard Minimum of 1 year's working experience Able to speak fluent Cantonese and simple English, read and write Chinese and simple English Willing to perform outdoor duties         e-mail: hr9@hkbea.com     Back General Banking Officer (Ref: BDSD-GBO)     Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions   Requirements: University graduates preferred with a minimum of half a year's banking experience, preferably in retail banking and/or business-related field Passes in the MPF and Insurance Intermediaries Qualifying Examinations Pass in the Hong Kong Securities Institute Licensing Examination or an Exempted/Qualified Securities Dealer preferred Pro-active, mature, independent, customer-focused, and pleasant Proficiency in both spoken and written English and Chinese, preferably including Putonghua    e-mail: hr9@hkbea.com Back General Banking Representative (Ref: BDSD-GBR)     Responsibilities: To handle customer issues and product enquiries in a timely, problem-free, and responsive manner   To assist in marketing activities for both in-branch and off-site promotions   To promote banking products and services to new and existing customers   To refer customers to a Marketing Officer/ Marketing Manager as  appropriate   Requirements: Form 5 or above Strong interpersonal and communication skills Sales-oriented, independent, pro-active Good command of both spoken and written English and Chinese             e-mail: hr9@hkbea.com     Back Marketing Manager (Ref: BDSD-MM)     Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions   Requirements: University graduates preferred with a minimum of 4 years' banking experience, preferably in retail banking and/or business-related field Passes in the MPF and Insurance Intermediaries Qualifying Examinations   Pass in the Hong Kong Securities Institute Licensing Examination or an Exempted / Qualified Securities Dealer Proactive, mature, independent, customer-focused, and pleasant Proficiency in both spoken and written English and Chinese, preferably including Putonghua (Candidates with less working experience will be considered for the position of Marketing Officer Ref: BDSD-MO)   e-mail: hr1@hkbea.com Back Marketing Officer (Ref: BDSD-MO)     Responsibilities: To build long-term relationships with customers To identify customers' needs and match their needs with appropriate products and services To acquire new customers through sales and marketing activities To coordinate in-branch and off-site promotions   Requirements: University graduates preferred with a minimum of 1.5 years' banking experience, preferably in retail banking and/or business-related field Passes in the MPF and Insurance Intermediaries Qualifying Examinations Pass in the Hong Kong Securities Institute Licensing Examination or an Exempted/Qualified Securities Dealer Pro-active, mature, independent, customer-focused, and pleasant Proficiency in both spoken and written English and Chinese, preferably including Putonghua    e-mail: hr1@hkbea.com Back Part-Time Teller (Ref: BDSD-PT)     Responsibilities: To provide counter services to customers during peak business hours from 11:00 a.m. to 3:00 p.m. To handle daily financial transactions and customer enquiries To solicit new business through in-branch sales and marketing campaigns   Requirements: Form 5 or above Sales-oriented, independent, pro-active, and presentable Strong interpersonal and communication skills Able to work under pressure Proficiency in both spoken and written English and Chinese, preferably including Putonghua Good knowledge of Microsoft Office   (Summer job or temporary job seekers will not be considered)       On your application, please indicate the grades and/or marks of your academic achievement and public examinations.      Only online application will be accepted.  For application, please click here. Back Product Development & Management Officer (Ref: BDSD-PDMO)     Responsibilities: To assist Section Head and Team Head in coordinating and liaising with relevant departments for the launch of new retail deposit products and services To support the timely preparation and updating of related forms, account documents and materials for the products and services of the Department To work with relevant departments and external consultants, if needed, to prepare the forms, documents and marketing materials for new products and services To keep track of market conditions and information and conduct comparative analyses on the products and services that are related to the Department   Requirements: University graduate preferred Minimum of 3 years' relevant experience in the banking sector Sound knowledge of retail banking products and services, preferably including branch operations Good communication and analytical skills, strong leadership ability and high sense of responsibility Independent, self-motivated, and detail-oriented Proficient in MS Excel, Word, and PowerPoint Good command of both spoken and written English and Chinese   e-mail: hr1@hkbea.com Back Product Marketing Officer (Ref: BDSD-PMO)     Responsibilities: To support the planning, development, and implementation of branch promotion programs To be responsible for logistics of seminars, branch opening ceremonies, and other marketing events and activities To coordinate with internal departments, branches, and vendors for production and distribution of marketing/promotion materials To monitor program budgets and expenses To support ad hoc projects   Requirements: University graduate with a minimum of 3 years of banking experience Experience in launching marketing programmes and monitoring sales channels Independent, customer-oriented, detailed-minded, and self-motivated Strong communication, interpersonal, presentation, and project management skills Proficient in both spoken and written English and Chinese, preferably including Putonghua Good knowledge of MS Office    e-mail: hr1@hkbea.com Back Staff Planning Officer (Ref: BDSD-SPO)     Responsibilities: To provide HR supports to branch network, including application screening, interview arrangement, license registration, manpower allocation and follow-up issues etc. To work closely with Regional Managers to plan, review and allocate manpower resources across the branch network To liaise with Training and Development Department or other relevant product departments to plan and execute the training logistics, such as course announcement, enrolment and confirmation etc. To maintain updated staff record across all branches To prepare periodic reports for management review, including staff headcount and movement analysis To participate in periodic and ad hoc HR projects   Requirements: University graduate in Business Administration, Human Resources Management or related discipline Minimum 3 years of relevant working experience in HR & Administration operation, preferably gained in financial services industry Good communication and interpersonal skills, strong sense of responsibility, independent and well-organized Conversant with MS Office applications Good command of both written and spoken English and Chinese    e-mail: hr1@hkbea.com Back Teller (Ref: BDSD-TL)     Responsibilities: To provide counter services to customers To handle daily financial transactions and customers' enquiries To solicit new business through in-branch sales and marketing campaigns   Requirements: Form 5 or above Sales-oriented, independent, pro-active, and presentable Strong interpersonal and communication skills Able to work under pressure Proficiency in both spoken and written English and Chinese, preferably including Putonghua Good knowledge of Microsoft Office       On your application, please indicate the grades and/or marks of your academic achievement and public examinations.        Only online application will be accepted.  For application, please click here. Back Business Development Department Relationship Manager (Ref: BDD-RM)     Responsibilities: To solicit new corporate accounts, cultivate relationship with customers, and cross-sell the Bank's products and services To collect market intelligence on commercial lending business To take up ad hoc assignments when required   Requirements: University degree in Marketing, Economics, Finance, or a related discipline; MPF and insurance Intermediaries qualification an advantage Pass in the Hong Kong Securities Institute Licensing Examination or an Exempted/Qualified Securities Dealer Minimum of 2 years' solid experience in commercial lending   Good communication and interpersonal skills Proficiency in both spoken and written English and Chinese     e-mail: hr5@hkbea.com Back Card & Consumer Finance Department Account Control Officer (Ref: CCFD-ACO)     Responsibilities: To participate in system development and assist in developing guidelines and procedures   To handle legal and restructuring cases   To handle customer enquiries/settlement issues   To assist in supervising Hong Kong/ PRC Account Control teams   To resolve written/verbal customer complaints To handle ad hoc projects as assigned   Requirements: University/college graduate with a minimum of 2 years' solid experience Experienced in handling restructuring cases and card products Proactive, self-motivated, and attentive to details, with a strong analytical mind Required to travel to China occasionally       (Candidates with less experience may be considered for the position of Assistant Account Control Officer, Ref: CCFD-AACO)         e-mail: hr9@hkbea.com     Back Assistant Customer Relations Manager (Ref: CCFD-ACSM)     Responsibilities: To prepare replies to customer complaints and enquires, ensuring accuracy in content and appropriateness in tone and manner   To give advice to Call Centre staff on handling cases   To identity areas in need of improvement and to forward observations to the relevant parties   Requirements: University graduate with a major in English Language Minimum of 3 years' experience in customer services Knowledge of credit cards and consumer loans preferred Strong interpersonal and communication skills   PC literate with a good knowledge of Microsoft Word (including Chinese word processing)   Excellent in both spoken and written English and Chinese       (Candidates with less working experience may be considered for the position of Customer Relations Officer, Ref: CCFD-CRO)         e-mail: hr9@hkbea.com     Back Assistant Marketing Manager / Marketing Officer (Ref: CCFD-CAU-AMM/MO)     Responsibilities: To support the Marketing Manager in preparing program budget and monitoring program expenses   To support the Marketing Manager in formulating card product strategies and spending stimulation programs to build market position, stimulate card spending, and achieve business targets   To manage the preparation of marketing materials, monitoring agency job quality and delivery time   To co-ordinate with internal and external parties on programme execution   To track programme performance and prepare post-programme profitability and efficiency evaluations To handle customer complaints To keep close track of the market landscape   Requirements: University graduate, preferably with a major in marketing or business Minimum of 3 years' marketing experience, preferably in the credit card business Strong project management skills and multi-tasking ability Strong marketing sense with analytical mindset; sensitive to financial figures   Self-initiated with good communication and interpersonal skills   Proficiency in both spoken and written English and Chinese       (Candidates with less experience will be considered for the position of Marketing Officer, Ref.: CCFD-CAU-MO)         e-mail: hr9@hkbea.com     Back Assistant Marketing Officer (Ref: CCFD-CAU-AMO)     Responsibilities: To aim at providing quality customer experience and service when implementing programmes   To handle customer complaints   To support the team to implement effective card marketing programmes to stimulate card usage and achieve business and financial targets   To liaise with various external partners to provide special offers and value-added services to cardholders   To coordinate both internal and external parties for operations tasks To provide full support to the team and make recommendations to improve operational efficiency   Requirements: University graduate with a minimum of 1 year's marketing experience, preferably in the credit card business Detail minded, independent, highly organised, self-initiated Strong communication and interpersonal skills Good command of both spoken and written English and Chinese, fluent in Putonghua is preferable   Competent with MS Office applications         e-mail: hr9@hkbea.com     Back Assistant Marketing Officer (Ref: CCFD-CAU-AMO2)     Responsibilities: To support the team in administration work   To prepare MIS reports and collect and maintain credit card-related marketing intelligence   To coordinate with internal and external parties for a smooth operational process to implement marketing programmes   To monitor and control the stock inventory of welcome gifts and gift redemption reports   Requirements: University graduate, or at least 1 year's marketing experience, preferably in the credit card business Able to work independently Competent with MS Office applications Good command of spoken and written English and Chinese (including Putonghua)         e-mail: hr9@hkbea.com     Back Customer Relations Manager/ Assistant Customer Relations Manager (Ref: CCFD-CRM)     Responsibilities: To oversee the handling of customer feedback to ensure complaints and enquiries are responded to in a timely and professional manner   To prepare written replies to complaints and give advice on handling cases to Call Centre staff     To identify areas in need of improvement and to forward observations to the relevant parties     To improve service quality and productivity on an ongoing basis    Requirements: University graduate with major in English Excellent written and spoken English and Chinese Minimum of 5 years' customer services experience   Credit card and consumer loan knowledge is preferred   Strong interpersonal and communication skills Good knowledge of MS Office (including Chinese word processing) (Candidates with less working experience may be considered for the position of Assistant Customer Relations Manager, Ref: CCFD-ACRM)     e-mail: hr9@hkbea.com Back General Support & Special Projects Manager (Ref: CCFD-GSSPM)     Responsibilities: To liaise and coordinate with internal and external parties for ensuring smooth and flawless execution of new projects   To consolidate all user requirements   To arrange and conduct the testing   To monitor and lead call centre performance review and other initiatives to enhance service quality, productivity and efficiency   Requirements: University graduate Minimum of 5 years' experience in the banking industry, preferably in credit card business Good command of spoken and written English and Chinese Strong communication and interpersonal skills   Organized, detail-minded, and independent   Able to work under pressure   PC literate with good knowledge of MS Office         e-mail: hr9@hkbea.com     Back Marketing Manager (Ref: CCFD-CAU-MM)     Responsibilities: To prepare programme budgets   To control programme expenses   To plan and formulate card product strategies and spending stimulation programmes to build market position, stimulate card spending, and achieve business targets   To prepare post programme evaluations   To analyse programme effectiveness   To monitor the performance and job quality of subordinates   To ensure subordinates comply with the rules and guideline requirements of the Bank and government authorities   Requirements: University graduate, preferably with a major in marketing or business Minimum of  5 years' solid marketing experience, preferably in the credit card business Creative and business-minded with excellent marketing skills Strong leadership, project management, and financial analytical skills   Independent, highly organised, self-initiated, and result-oriented   Strong communication and interpersonal skills Good command of English and Chinese Competent with MS Office applications         e-mail: hr9@hkbea.com     Back Senior Credit Policy & Portfolio Manager / Credit Policy & Portfolio Manager (Ref: CCFD-CPPM)     Responsibilities: To implement credit policies and guidelines to ensure appropriate credit card portfolio management   To enhance management information for policy formulation and risk control   To keep abreast of the prevailing market conditions, bank policies/guidelines, and regulatory requirements and ensure compliance    To monitor scorecard performance    To prepare reports to ensure the quality of card and loan portfolios     Requirements: University graduate in Statistics, Quantitative Analysis, Mathematics, Risk Management, or related field Minimum of 4 years' relevant experience in credit risk management in the credit card and consumer loan business Knowledge of StrategyWare, TRIAD, Capstone Decision Accelerator, Basel II and scorecard development is an advantage   Good time management and detail-oriented   Ability to work independently and under pressure Excellent analytical skills (Candidates with less working experience will be considered for the position of Credit Policy & Portfolio Manager)     e-mail: hr9@hkbea.com Back Senior System Management Manager / System Management Manager (Ref: CCFD-SSMM)     Responsibilities: To act as a project manager/coordinator on system development projects   To gather and analyse user requirements   To formulate test plans and coordinate user acceptance tests   To co-ordinate with end-users, ITD, and external vendors on system project implementation   Requirements: University graduate Minimum 4 years experience in system coordination, preferably in the credit card business Knowledge of CardLink preferable   Ability to work independently and under pressure   Good communication, analytical, and problem solving skills Strong Proficiency in both spoken and written English and Chinese (Candidates with less working experience may be considered for the position of System Management Manager, Ref: CCFD-SMM)     e-mail: hr9@hkbea.com Back Channel Management & Operations Department Channel Development Manager (Ref: CMOD-CDM)     Responsibilities: To liaise with the IT Department and vendors to facilitate the system development process   To identify e-channels development opportunities To act as project manager / coordinator and manage all aspects of system development projects including User Acceptance Tests and implementation plans   To conduct post-implementation reviews   Requirements: University graduate in Business, IT, or related discipline Minimum of 3 years' relevant experience in retail banking, corporate banking and / or e-banking development Good project management skills (including project planning and development)   Able to work under pressure and within tight schedules   Proficient in both spoken and written English and Chinese   PC literate with good knowledge of internet applications     e-mail: hr5@hkbea.com Back Customer Services Representative - Call Centre Hotline Support (Ref: CMOD-CSR-CCHS)     Responsibilities: To handle customers' enquiries and complaints on Bank's products   To process account transactions for privileged customers   To identify business opportunities and cross-sell the Bank's products / services   Requirements: Form 5 or above Minimum of 1 year's customer services experience in financial industry, preferably in retail banking Passed in Securities Examinations of HKSI / Insurance Intermediaries Qualifying Examination preferred Good telephone manner, customer service, and communication skills   Self-motivated and pleasant   Proficient in spoken English and Chinese, Putonghua a plus   Good knowledge of MS Office         e-mail: hr5@hkbea.com     Back Customer Services Representative - Telemarketing Insurance Team (Ref: CMOD-CSR-IN)     Responsibilities: To make outbound calls to promote the Bank's insurance products   To handle incoming customer enquiries   Requirements: Form 5 or above Minimum of 1 year's telesales/customer services experience in retail banking/financial industry Candidate should have passed the Insurance Intermediaries Qualifying Examination Pleasant telephone manner, strong sales and communication skills Mature, pro-active and customer-oriented   Proficient in both spoken and written English and Chinese, Putonghua a plus   Good knowledge of MS Office           e-mail: hr5@hkbea.com     Back Customer Services Representative - Telemarketing Team (Ref: CMOD-CSR-TM)     Responsibilities: To make outbound calls to promote the Bank's products and services and to solicit business   To handle incoming customer enquiries and complaints   Requirements: Form 5 or above Minimum of 1 year's telesales/customer services experience in retail banking/financial industry Pass in Insurance Intermediaries Qualifying Examination is preferred Pass in Hong Kong Securities Institute Licensing Examination or Exempted/Qualified Securities Dealer is preferred Pleasant telephone manner, strong sales and communication skills Mature, pro-active and customer-oriented   Proficient in both spoken and written English and Chinese, Putonghua a plus   Good knowledge of MS Office             e-mail: hr5@hkbea.com     Back e-Marketing Development Officer (Ref: CMOD-EMDO)     Responsibilities: To make use of e-banking channels for achieving business targets and objectives through planning, formulation and implementation of new marketing strategies and initiatives   To assist in performing market research, and identifying new sales opportunities through e-channels   To monitor, track and evaluate sales activities, and ensure optimal campaign effectiveness and productivity   To collect and analyze market intelligence, and make recommendations in relevant business / sales / MIS reports   To prepare management reports, presentations and budget   Requirements: University graduate in Business Administration, Finance, Marketing, or related disciplines Minimum of 3 years' working experience Experience in strategic planning, financial analysis and/or reporting highly preferred Able to navigate through and draw conclusions based on huge amount of data   Proactive, result-oriented, detail-minded with good judgment   Good interpersonal, communication, and presentation skills   Proficient in both spoken and written English and Chinese, including Putonghua         e-mail: hr5@hkbea.com Back e-Sales Development Officer (Ref: CMOD-ESDO)     Responsibilities: To support e-marketing and e-sales activities To assist in the e-Channel marketing development To liaise with different business users, and assist in preparing proposal for management approval   To perform user acceptance tests of various online marketing programs   Requirements: University graduate in Business Administration, Marketing, or related disciplines Minimum of 3 years' working experience in banking industry Good interpersonal, communication, and presentation skills Proficient in both spoken and written English and Chinese Well-versed with MS Office   Immediate available preferred      e-mail: hr5@hkbea.com Back Part-Time Customer Services Representative (Ref: CMOD-PTCSR-TM)     Responsibilities: To promote new products and services at branch offices To make outbound calls to promote the Bank's products and services and to solicit business To handle incoming customer enquiries   Requirements: Form 7 or above  Candidate with call centre/telesales/face-to-face customer service experience is preferred  Pleasant telephone manner, strong sales, and communication skills Mature, pro-active and customer-oriented Proficient in both spoken and written English and Chinese, Putonghua a plus   Good knowledge of MS Office       e-mail: hr5@hkbea.com Back Process & Transaction Control Manager - Operation Process & Network Control (Ref: CMOD-PTCM)     Responsibilities: To review branch operation flow and to identify opportunities for improvement in operational efficiency, customer service, and operational control To conduct qualitative and / or quantitative analyses on the effectiveness of the initiatives and make recommendations to management To manage / monitor the progress of tasks execution in project plans and to coordinate with internal departments and external vendors providing support to the implementation of initiatives   To review and comment on operating procedures or user manuals related to branches    To conduct post-implementation reviews   Requirements: University graduate Minimum of 4 years' banking experience with knowledge of branch operations Good knowledge in retail banking products and services Self-motivated, detail-oriented, and able to work under pressure Strong analytical, communication, and interpersonal skills   Excellent command of both spoken and written English and Chinese  Proficient in MS Office (Candidates with less working experience may be considered for the position of Process & Transaction Control Officer - Operation Process & Network Control, Ref: CMOD-PTCO)    e-mail: hr5@hkbea.com Back Telemarketing Manager - Telemarketing (Ref: CMOD-TM)     Responsibilities: To lead and supervise the telemarketing team in achieving business targets set by the Bank for retail and corporate banking services (including loan, insurance products, credit card, and account services) To manage and monitor the team's service quality so as to maintain the Bank's service standards To plan and execute telemarketing campaigns and cross-selling programmes to solicit new business To oversee the daily operation of the team   Requirements: University graduate with a minimum of 5 years' working experience in telesales including at least 2 years in managerial level, preferably in the banking industry Candidates who have passed the Insurance Intermediaries Qualifying Examination and the Hong Kong Securities Institute Licensing Examination or Qualified Relevant Individual are preferred Strong leadership with excellent communication, interpersonnel, and telesales skills Willing to work on shift duty Able to work under pressure   Good command of both spoken English and Chinese, Putonghua a plus       e-mail: hr5@hkbea.com Back Telemarketing Officer - Telemarketing Insurance Team (Ref: CMOD-TO-TM)     Responsibilities: To lead and supervise the telemarketing team in achieving business targets set by the Bank for retail and corporate banking services on insurance products To manage and monitor the team's service quality so as to maintain the Bank's service standards To plan and execute telemarketing campaigns and cross-selling programmes to solicit new business   To oversee the daily operation of the team   Requirements: Diploma holder or above with a minimum of 3 years' experience in telesales including at least 1 year at supervisory level, preferably in banking industry Candidate who has passed the Insurance Intermediaries Qualifying Examination and the Hong Kong Securities Institute Licensing Examination or Qualified Relevant Individual is preferred Strong leadership with excellent communication, interpersonal, and telesales skills Able to work under pressure Good command of both spoken English and Chinese, Putonghua a plus      e-mail: hr5@hkbea.com Back China Division Assistant Business Manager - China (Ref: CHBD-ABM-SP)     Responsibilities: To handle special projects (including but not limited to merger and acquisition projects) in relation to the long-term strategic development of the Bank in Mainland China, Taiwan and Macau   To handle protocol and external affairs in relation to the operations of the Bank in Mainland China, Taiwan and Macau   To coordinate the promotion programmes (including but not limited to the preparation of related promotional materials) for the Bank's business outlets in Mainland China, Macau and Taiwan   To take up ad hoc assignments as and when required   Requirements: University graduate, preferably majoring in Business Administration, Finance, Economics or related disciplines Minimum of 2 years' banking experience Excellent communication, analytical and interpersonal skills Self motivated, independent, and able to work under pressure   Proficient in spoken and written English and Chinese; Putonghua is a must         e-mail: hr6@hkbea.com     Back Business Manager - China (Ref: CHBD-BM)     Responsibilities: To tap new business opportunities from corporate customers with investments in China To manage a sizeable portfolio of existing corporate customers with investments in China   To structure credit facilities (including various types of corporate loans and trade finance facilities) and prepare credit proposals for customers To market other banking services/corporate solutions to potential and existing customers (such as corporate wealth management products, treasury/derivative products, cash management services, and corporate Cyberbanking services) To take up ad hoc assignments when required   Requirements: University graduate in Business Administration, Finance, or related disciplines Minimum of 2 years' banking experience; PRC experience is an advantage Excellent communication, analytical, and interpersonal skills Self-motivated, independent, and able to work under pressure Proficient in spoken and written English and written Chinese; Putonghua is a must Willing to station in China when required  e-mail: hr6@hkbea.com Back Commercial Lending Department Relationship Manager (Ref: CMLD-RM)     Responsibilities: To build and manage a portfolio of corporate customers   To solicit new corporate accounts, cultivate relationship with customers, and cross-sell the Bank's products and services   To prepare credit proposals and conduct regular reviews to ensure credit quality   Requirements: University graduate in Marketing, Economics, or a related discipline; MPF Intermediaries qualification an advantage Minimum of 2 years' solid experience in commercial lending, particularly in trade finance Strong marketing sense with good business contacts Proficient in both spoken and written English and Chinese, Putonghua a plus         e-mail: hr5@hkbea.com     Back Senior Relationship Manager (Ref: CMLD-SRM)     Responsibilities: To establish a portfolio by soliciting new prospective customers through personal connections   To maintain, develop and expand customer relationships with corporate/commercial clients by providing professional financial solutions   To sell financial services to clients across the border   To monitor the credit-worthiness of existing clients   To lead a team and to coach junior Relationship Managers   Requirements: University graduate or above Minimum of 8 years' commercial relationship management experience Pleasant, outgoing and self-motivated Strong business connections with corporate clients   Able to work under pressure and tight schedules   Excellent credit analysis, report writing and presentation skills Good command of both spoken and written English and Chinese         e-mail: hr5@hkbea.com     Back Team Head and Senior Relationship Manager (Ref: CMLD-THSRM)     Responsibilities: To establish a portfolio by soliciting new prospective customers through personal connections   To maintain, develop and expand customer relationships with corporate/commercial clients by providing professional financial solutions   To sell financial services to clients across the border   To monitor the credit-worthiness of existing clients    To lead a team and to coach junior Relationship Managers    Requirements: University graduate or above Minimum of 8 years' commercial relationship management experience Pleasant, outgoing and self-motivated Strong business connections with corporate clients   Able to work under pressure and tight schedule    Excellent credit analysis, report writing and presentation skills    Good command of both spoken and written English and Chinese      e-mail: hr5@hkbea.com Back Compliance Department Assistant Compliance Manager - Regulatory Compliance Review Section (Ref.: COMD-ACM-RCR)     Responsibilities: To carry out the compliance monitoring programmes on high-risk operations   To perform scheduled branch visits   To perform compliance review / self-assessment on selected operations   To prepare management report on branch visit and compliance review / monitoring   To provide recommendations on compliance issues and findings being identified   To follow up the implementation of recommendations issued   To participate in compliance training activities   Requirements: University graduate, with AHKIB, CPA or relevant professional qualifications an advantage Minimum 2 years' experience in the area of compliance / audit / risk management / legal work preferably in the banking, finance or securities sector Knowledge of HKMA / SFC regulations is preferred Good presentation and report writing skills   Confident, efficient and effective team player with initiative and who is able to work independently    Able to exercise judgment, work under pressure, and liaise effectively with business and supporting units   Proficiency in both spoken and written English and Chinese   PC literate with good knowledge of MS Office         e-mail: hr4@hkbea.com     Back Compliance Manager - Anti-Money Laundering Compliance Section (Ref.: COMD-CM-AML)     Responsibilities: To assist in handling Anti-Money Laundering ("AML") issues for the Bank To perform AML functions on an on-going basis, including detection and reporting of suspicious transactions and activities To conduct reviews for the enhancement of the AML functions of the Bank, and perform AML risk assessment as and when required To develop and promote risk-based tools/monitoring systems and maintain the AML related database for the Bank To assist in handling enquiries from the law enforcement/regulatory authorities in Hong Kong To communicate and coordinate with relevant departments on anti-money laundering related issues To develop and conduct internal anti-money laundering training sessions To provide AML advisory support to the Bank To review and comment on the Bank's manuals, policies and guidelines from an AML perspective   Requirements: University graduates with a minimum of 5 years' working experience in the banking industry with experience in handling enquiries of law enforcement authorities and anti-money laundering compliance A confident, efficient and effective team player with initiative and able to work independently Able to exercise judgment, work under pressure and liaise effectively with the business and supporting units Mature and detail minded Excellent command in both written and spoken English and Chinese Knowledge in data-base management and SQL is an advantage (Candidates with less working experience will be considered for the position of Assistant Compliance Manager, Ref: COMD-ACM-AML)   e-mail: hr4@hkbea.com Back Compliance Manager - China Compliance Section (Ref.: COMD-CM-CC)     Responsibilities: To assist in overseeing and coordinating the compliance function of the Bank Group's Greater China branches and subsidiaries ("Business Units")   To oversee and monitor compliance risk of the Business Units, and provide advice on compliance issues   To review and comment on compliance policies, guidelines and procedures   To analyse and assess the potential impact of related rules and regulations as well as industry's best practices on the Business Units   To take up ad-hoc compliance related tasks   Requirements: University graduate in Banking, Business Administration, Finance or related areas A minimum of 5 years' working experience in the banking industry, preferably with knowledge of banking and security regulatory requirements A confident, efficient and effective team player with initiative and able to work independently Able to exercise judgment, work under pressure and liaise effectively with business and supporting units   Proficiency in both spoken and written English and Chinese, including Putonghua   Good knowledge of MS Office         e-mail: hr4@hkbea.com     Back Compliance Manager - Overseas Compliance Section (Ref.: COMD-OC)     Responsibilities: To report to the Senior Manager of the Section To monitor the compliance risk of the Bank Group's overseas branches and subsidiaries ("Business Units")   To analyse and assess the potential impact of relevant laws and regulations as well as industry's best practices on the Business Units To review regular and other ad-hoc reports submitted by the Business Units to identify potential compliance issues, ensure conformity with the Group's as well as regulators' compliance requirements, and make necessary recommendations for improvement To review and comment on compliance policies and guidelines of the Business Units to ensure that Group Directives and their local regulatory requirements are being complied with  To give advice and resolve ad-hoc compliance issues, or answer enquiries of the Business Units To take up regular and ad-hoc projects are requested   Requirements: University graduate in business or related disciplines Minimum of 5 years' experience in compliance/audit/regulatory work.  Candidate with overseas regulatory knowledge is a definite asset Sound knowledge of banking laws and regulations as well as banking business and operations Strong analytical skills, with good initiative and able to work independently Excellent command in both spoken and written English and Chinese   Good knowledge of MS Office e-mail: hr4@hkbea.com Back Corporate Lending & Syndication Department Assistant Relationship Manager (Ref: CLSD-ARM)     Responsibilities: To assist Relationship Manager in soliciting new customers / business opportunities        To develop and maintain close relationship with existing customers   To prepare credit proposals and conduct regular credit reviews to ensure credit quality   To cross-sell other banking products    Requirements: University graduate in Finance, Accounting or related discipline Minimum of 2 years' banking experience, preferably in credit and marketing Strong communication, interpersonal, and analytical skills   Self-motivated, a good team player, and able to work independently and under pressure   Good command of both spoken and written English and Chinese, including Putonghua     e-mail: hr5@hkbea.com Back Currencies & Interest Rates Trading Department Dealer (Ref.: CIRT-D)     Responsibilities: To provide pricing for various FX products to customers   To manage FX risks arise from customer dealings   To prepare various business reports   Requirements: University graduate with a minimum of 2 years' experience in FX market Familiar with dealing and information systems A good team player who can also work independently and under pressure   Willing to perform shift duty, including night and holiday shifts   Proficiency in both spoken and written English and Chinese         e-mail: hr4@hkbea.com     Back Facility Management Department Clerical Assistant (Ref: FMD-CA)     Responsibilities: To perform non-clerical duties   To take up ad hoc assignments when required   Requirements: F.5 standard Minimum of 1 year's working experience Good communication and interpersonal skills Self-motivated, responsible, and able to work under pressure   Willing to work at odd hours         e-mail: hr3@hkbea.com     Back Clerk (Ref: FMD-CLK)     Responsibilities: To provide daily administrative support to internal office   To handle all documents and correspondence independently   To perform general receptionist duties   To perform document delivery and outdoor duties if necessary   Requirements: Form 5 or above Minimum of 2 years' relevant working experience Strong PC skills and proficiency in MS Word, Excel, PowerPoint and Chinese word processing Ability to perform mail merge tasks a definite advantage   Mature, accountable, hardworking and able to work under pressure   Good command of both spoken and written English and Chinese         e-mail: hr3@hkbea.com     Back Head of Real Estate Section (Ref: FMD-HRE)     Responsibilities: To manage the leasing and marketing functions of the Group's property portfolio  To develop and implement marketing strategies on the tenancy profile development, property sales and leasing, and market positioning    To lead a team to negotiate on lease terms, explore venues for new tenants, and provide tenancy administration   Requirements: University degree in Architecture, Engineering, Surveying, Facility Management or a property-related discipline Corporate membership of HKIS, RICS, HKIE, IFMA or equivalent EAA qualified preferred   Minimum of 5 years' post qualification experience in real estate consulting or commercial property leasing   In-depth knowledge of the new technologies in intelligent buildings, lease administration, property management, and facility management   Familiar with leasing practice and government regulations    Strong analytical mind and leadership qualities with good interpersonal and communication skills   Good command of both spoken and written English and Chinese     e-mail: hr3@hkbea.com Back Financial Control Department Officer - Financial Accounting & Compliance (Ref: FCD-O-FAC)     Responsibilities: To prepare HKMA banking returns and surveys To assist in the development and implementation of banking return automation project To handle month-end closing and financial reports for various subsidiaries To assist in handling other ad hoc assignments from time to time   Requirements: University graduate or above in Accounting / Finance disciplines or semi-qualified / qualified accountant Preferably 4 years' experience in financial accounting / regulatory reporting in banks Experiences in compiling HKMA banking return Proficient in MS Excel, and knowledge in the application of PeopleSoft / Oracle Financial is an advantage Strong communication skills and analytical skills Able to work under pressure with strong initiative    e-mail: hr5@hkbea.com Back Officer - System and Accounting Support (Ref: FCD-SAS-O)     Responsibilities: To test and review accounting entries interfaces generated by application systems To carry out post-launch review of accounting entries for new products in compliance with pre-defined accounting rules To assist in administering the maintenance operations of the accounting system To assist in ad hoc projects as assigned    Requirements: University graduate in Accounting or related discipline Minimum of 1 year's experience in the banking and accounting fields Member of HKICPA is preferred Accounting knowledge of treasury and financial derivative products is an advantage Good knowledge of MS Office Experience in administering accounting system, using reporting tools such as Crystal reporting and/or PC programming such as Excel VBA is an advantage Initiative, analytical, patient and able to work under pressure Independent, self-motivated, and detail-oriented Proficient in both spoken and written English and Chinese    e-mail: hr5@hkbea.com Back FX Options & Commodities Department Treasury Sales Manager (Ref.: FXOC-TSM)     Responsibilities: To achieve sales objectives and targets through the marketing & sale of treasury products   To provide treasury advisory services to corporate customers   To effectively cross-sell treasury products by organising training programmes and updating other business units on treasury product developments   Requirements: University graduate in Finance or Economics with a minimum of 3 years' experience in selling treasury products to corporate customers with a proven track record Good knowledge of treasury products, especially structured FX and interest rate products Excellent understanding of the operation of Chinese corporations and the laws and regulations governing the sale of derivative products Excellent communication and interpersonal skills   Proficiency in both spoken and written English and Chinese, including Putonghua        (Candidates with less working experience will be considered for the post of Assistant Manager)         e-mail: hr4@hkbea.com     Back Human Resources Department Contract Clerk (3 to 6 months) (Ref: HRD-CLK-C)     Responsibilities: To be responsible for data entry, and maintain database To provide all-rounded clerical support To prepare different types of banking and operational report   To handle administration work and ad hoc project as requested                          Requirements: Form 5 or above, with 5 subjects at Grade E/Level 2 or above in HKCEE including English, Chinese & Mathematics Minimum of 1 year's clerical experience Mature, self-motivated and independent Good communication and interpersonal skills Good knowledge of MS Office   Excellent typing speed with accurate typing skill Immediate availability preferred      e-mail: hr5@hkbea.com Back Contract HRIS Specialist (Ref: HRD-HRISS-C)     Responsibilities: To involve in user requirement analysis and confirmation, and review of various system documentation To participate in data conversion, data verification, UAT and parallel run To involve in business process re-engineering and management reporting   To collaborate with IT department and vendors   To assist in trouble-shooting system issues   Requirements: Degree holder in Information Systems, Human Resource Management, Business Administration, or equivalent Minimum of 2 years' relevant experience in HRMS Proficient in using MS Access and MS Excel Experience on system implementations of PeopleSoft HRMS preferred Experience on business process re-engineering or management reporting preferred A good team player with a strong sense of co-operation   Good problem solving and analytical skills  Able to communicate clearly and effectively Good command of spoken and written English and Chinese      e-mail: hr5@hkbea.com Back Contract Personnel Services Manager (Ref: HRD-PSM-CO)     Responsibilities: To provide personnel services to external and internal customers To be responsible for administrating and monitoring daily operations including employee record and leave maintenance, payroll, taxation and termination administration, staff benefits monitoring, employee discipline as well as workmen compensation, etc. To ensure HR activities are in compliance with local legislations and the Bank's policies   To handle HR system development and enhancement for operation needs and improvement    To take up ad hoc assignments as requested   Requirements: University graduate is preferred Minimum of 2 years' HR experience at managerial level, with good knowledge of HR best practices Familiar with Hong Kong Employment Ordinance and related legislations Proactive, mature, organized, detail-oriented, and a good team player Good coordination, communication, and interpersonal skills Able to work independently and under pressure   Proficient in both spoken and written English and Chinese  PC literate (Word, Excel, and Chinese Word Processing) Contract Period : 1 year (Candidates with less working experience may be considered for the position of Contract Assistant Personnel Services Manager, Ref: HRD-APSM-CO)    e-mail: hr5@hkbea.com Back Contract Personnel Services Officer (Ref: HRD-PSO-CO)     Responsibilities: To support HR managers for full spectrum of HR functions To be responsible for HR administrative work in support of the daily operations To assist in the development and implementation of HR projects and ad-hoc assignments as required   Requirements: Diploma holder or above Minimum of 4 years' solid HR working experience Familiar with Hong Kong Employment Ordinance and legislation relating to employment an advantage Pleasant, detail-oriented, a quick learner with common sense, and able to work under pressure Good communication and interpersonal skills   Proficient in both spoken and written English and Chinese  PC literate in MS Word, Excel, Powerpoint, and Chinese Word Processing Immediate available an advantage Contract Period : 1 year      e-mail: hr5@hkbea.com Back Personnel Services Officer (Ref: HRD-ST-OFF)     Responsibilities: To provide personnel services to external and internal customers   To be responsible for clerical and administrative work in support of the daily operations including employee record and leave maintenance, payroll, staff benefits monitoring, workmen compensation, etc.   To assist in system development and implementation   To handle other ad hoc assignments and projects   Requirements: University graduate Minimum of 5 years' solid HR experience with at least 1 year in supervisory level Knowledge of Hong Kong Employment Ordinance and related legislations Pleasant, detail-oriented, and a good team player   Able to work independently, and under pressure   Good coordination, communication, and interpersonal skills Proficient in both English and Chinese PC literate with knowledge of MS Office and Chinese word processing         e-mail: hr5@hkbea.com     Back Senior Compliance Manager (Ref: HRD-SCM)     Responsibilities: To assist in overseeing compliance matters related to HR To be responsible for reviewing operations flow and coordinating with concerned parties to make changes on both system and manual workflow in response to the new rules and regulations To coordinate and deal with internal and external regulatory parties in response to the compliance-related enquiries   To develop new ideas and methods for effectively addressing recurring legal issues or matters facing the Bank, especially with regard to human resources issues    To conduct extensive research on regulatory requirements of the Labour Ordinance and other related legislation To undertake ad-hoc projects as required   Requirements: University graduate with a minimum of 10 years' compliance experience in the banking, finance or securities sector Familiar with Human Resources compliance related regulations and /or guidelines A detail-minded team player with logical and common sense Excellent leadership and communication skills   Excellent command of both spoken and written English and Chinese  Sound knowledge of MS Office      e-mail: hr5@hkbea.com Back Senior Human Resources Manager - Performance Management (Ref: HRD-SHRM-PM)     Responsibilities: To be responsible for planning, development and implementing performance management module for the Bank Group   To assist in monitoring and developing policies, procedures related to performance competence   To assist in performing full spectrum of human resources functions including staff promotion, human resources statistics, reports and surveys   To assist in the development and implementation of HR projects and ad-hoc assignments as required   Requirements: University graduate in Human Resources Management, Business Management, or related discipline Minimum of 10 years' solid experience in Human Resources Management Experience in the development and implementation of performance management system, with knowledge of Competency Model   Familiar with PeopleSoft HR application is an advantage Result oriented, analytical with strong interpersonal and communication skills High proficiency in spoken and written English and Chinese   (Candidates with less working experience may be considered for the position of Human Resources Manager, Ref: HRD-HRM-PM; or Assistant Human Resources Manager, Ref: HRD-AHRM-PM)     e-mail: hr5@hkbea.com Back Senior Performance Management Officer (Ref: HRD-SPMO)     Responsibilities: To assist in the process of performance management system, and the development of succession plans To prepare statistical reports, analyses, and statements To assist in the preparation of policies and manuals regarding performance management and manpower planning   To participate in ad hoc human resources projects   Requirements: University graduate, preferably in Human Resources Management, English, or Translation Minimum of 5 years' experience in human resources management Sound knowledge of human resources policies Good technical knowledge in handling statistics and performance management system PC literate with good knowledge of MS Office   Detail-minded, strong interpersonal, communication and presentation skills Good command of both spoken and written English and Chinese  (Candidates will less working experience may be considered for the position of Performance Management Officer, Ref: HRD-PMO)    e-mail: hr5@hkbea.com Back Information Technology Department Application Architect (Ref: ITD-PMO-AA)     Responsibilities: To lead the design of a mainframe Credit System Revamp Project and take charge of all aspects of the design process, especially the database design and system design using IBM DB2 To analyse business requirements and incorporate such requirements in the new system To perform various tasks, especially on the technical design of interfaces, conversion, data modeling, system analysis, system performance and release   To work closely with IT professionals and business users during the duration of the project    Requirements: Degree in Computer Science or related disciplines Minimum of 10 years' solid IT application development experience in Banking Experience in z/OS, CICS, COBOL, DB2 and VSAM Familiar with the System Development Life Cycle for IT projects Knowledge of IMS DB, Credit Control System is an advantage   Previous experience in launching large scale banking IT project is beneficial Good interpersonal skill, self-motivated, detail-oriented and able to work under pressure   Strong leadership and team building skills Good command of both spoken and written English and Chinese (Putonghua is a plus)      e-mail: hr3@hkbea.com Back Contract Project Assistant (Ref: ITD-PMO-CPA)     Responsibilities: To assist in the implementation of the Bank's operation support systems To carry out various project management and monitoring tasks To handle clerical duties and ad-hoc assignments   Requirements: Form 7 or above Knowledge of banking operations and/or experience in software project management is preferred Self-motivated, detail-oriented, and able to work under pressure Proficient in MS Windows and Office, preferably with advanced knowledge of Excel (e.g. Macro) Good command of both spoken and written English and Chinese Contract period: 1 year e-mail: hr3@hkbea.com Back Contract Systems Specialist (Ref: ITD-C-SS)     Responsibilities: To be responsible for the analysis, design, development  and implementation of the Bank's application systems   To provide ongoing support for systems issues   Requirements: University graduate in Computer Science or related discipline Minimum of 5 years' relevant working experience, preferably with knowledge of the following software applications:  Trade Finance; Credit Card; Custody / Securities Settlement / Infocast; MPF / Fund Administration; HCM / Peoplesoft; Workflow / Imaging; and eLearning / Cyberwisdom Experience in any of the followings a definite advantage:   IBM Mainframe and familiar with z/OS, COBOL, CICS, VSAM, and DB2; Open Platform and familiar with Windows / Unix, Oracle / SQL Server, VB.Net / Java, and Crystal Report / Jasper Good communication and interpersonal skills   Good command of both written and spoken English and Chinese   Contract period:  1 year         e-mail: hr3@hkbea.com     Back Contract Technical Services Manager (Deskside) (Ref: ITD-C-TSS-E))     Responsibilities: To provide daily administration and support on desktop and endpoint services   To evaluate new products and technologies related to desktop and endpoint devices To coordinate with multiple parties to deliver infrastructure supporting IT projects To carry out projects and system enhancement feasibility study To provide briefings, documents and guidelines to second level support teams   Requirements: Degree in Computer Science or equivalent Minimum of 3 years' relevant experience in IT Familar with endpoint solutions, virtual desktop and desktop management solutions Experience in implementing and supporting large-scale project/system is a definite advantage   Experience in banking environment is preferred   Good communication and interpersonal skills         e-mail: hr3@hkbea.com     Back IT Security & Compliance Assistant (Ref.: ITD-ISCA)     Responsibilities: To perform user security profile maintenance work To perform routine checking and audit trail reveiw To monitor daily alert messages   Requirements: Form 5 or above, with 5 subjects at Grade E/Level 2 or above in HKCEE Preferably diploma/degree holder in Computer Science or related discipline IT related working experience preferred Good communication and interpersonal skills Good command of both spoken and written English and Chinese    e-mail: hr3@hkbea.com Back IT Systems Specialist (Contract) (Ref: ITD-SA)     Responsibilities:   To be responsible for system design, analysis, development, implementation and to provide on-going support to various IT application systems   Requirements: University graduate in computer science or related discipline Minimum of 5 years' working experience in system development, of which at least 3 years in system analysis Experience in AS/400 environment and familiar with PowerBuilder Experience in Java, WebSphere Studio and Oracle is preferred  Exposure in banking systems a definite advantage   Strong communication and interpersonal skills Good command of both written and spoken English and Chinese   Contract period: 1 year         e-mail: hr3@hkbea.com     Back Programmer (Ref: ITD-PRG)     Responsibilities: To maintain the information web site of the Bank To perform system analysis and development for PC applications To support end user computing applications   To provide administration and technical support for development and testing tools   Requirements: Degree in Computer Science or related disciplines Minimum of 1 year's relevant work experience in application development Familiar with development tools such as MS Excel, MS VB.Net, MS SQL Server, MS Access, ASP.Net, XML, HTML, JavaScript, Crystal Report, IBM Clear Case, IBM Rational product suite and HP LoadRunner   Experience in developing and implementing web applications Good communication skills and logical thinking      e-mail: hr3@hkbea.com Back Senior Technical Services Analyst (Contract) (Ref.: ITD-STSA)     Responsibilities: To supervise a team responsible for carrying out daily technical support on open platform systems, including performance & compliance, security devices & appliances, and PC application development To manage technical projects on open platforms To develop and maintain PC applications To perform the following tasks on open platforms, security devices and applications: -To establish and refine the performance and compliance standards -To perform system monitoring, capacity planning, patch management, compliance  checking, and hardware and software life cycle management    Requirements: University graduate in computer science or related discipline Minimum of 10 years' relevant working experience, of which at least 5 years in management role; exposure in IT systems in banking a definite advantage Strong communication and interpersonal skills Good command of both spoken and written English and Chinese Contract period: 1 year e-mail: hr3@hkbea.com Back Technical Services Analyst (Contract) (Ref.: ITD-TSA)     Responsibilities: To supervise a team responsible for carrying out technical support and daily administration on desktops, mobile devices, desktop management systems and endpoint security systems To manage technical projects on open platforms To establish and refine the configuration standards of desktops, mobile devices, desktop management systems and endpoint security systems To prepare regular reports on hardware and software assets for desktops  To perform software distribution for desktops    Requirements: University graduate in computer science or related discipline Minimum of 8 years' relevant working experience, of which at least 3 years in management role; exposure in banking systems a definite advantage Holder of Industry Certificate (e.g. MCSE, CISSP, ITIL) preferred Familiar with desktop management solutions and endpoint security systems Strong communication and interpersonal skills Good command of both spoken and written English and Chinese  Contract period: 1 year e-mail: hr3@hkbea.com Back Technical Services Manager (Deskside) (Ref: ITD-TSM-E)     Responsibilities: To manage a team to provide technical support on desktop and endpoint devices To perform project management on projects related to desktop and endpoint devices To establish and refine the configuration standards on desktop and endpoint devices  To evaluate new products and technologies related to desktop and endpoint systems To coordinate with multiple parties to deliver infrastructure supporting IT projects   To provide briefings, documents and guidelines to second level support teams   Requirements: Degree in Computer Science or equivalent Minimum of 7 years' relevant experience in IT with at least 3 years in management position Familiar with endpoint solutions, virtual desktop and desktop management solutions Experience in implementing and supporting large-scale project/system is a definite advantage Experience in a banking environment is preferred Good communication and people management skills    e-mail: hr3@hkbea.com Back Internal Audit Department Audit Manager - Departmental Audit (Ref: IAD-AM-DA)     Responsibilities: To perform risk assessments on various departments, and prepare risk-focused audit plan To participate in and/or co-operate with concerned parties to conduct system audits across various departments covering treasury and market risk management functions and projects in relation to Basel II To identify control weaknesses/areas for business operational improvements, and make value-added recommendations to the Management   To take up ad-hoc assignments as required   Requirements: University graduate, with HKICPA/ACCA/FRM will be a plus Minimum of 4 years' internal/external audit experience in banking industry, experience in treasury or market risk management function is also considered Strong knowledge in Basel II, treasury, market risk management and pricing model of derivative products Strong report writing and communication skills Independent, self-motivated, and detail-oriented   Excellent command of both spoken and written English and Chinese       e-mail: hr5@hkbea.com Back International Division Senior Business Manager / Business Manager (Ref: OBOD-S/BM)     Responsibilities: To tap new business opportunities from corporate customers with investments in the United States, the United Kingdom, Singapore, or Malaysia To manage a portfolio of existing corporate customers To structure credit facilities and prepare credit proposals for customers To promote, sell, and deliver personal banking products and services to prospective and existing customers To take up ad hoc assignments when required   Requirements: University graduate in Business Administration, Finance, or related discipline Minimum of 3 years' banking experience Excellent communications, analytical, and interpersonal skills Self-motivated, meticulous, independent, and able to work under pressure Excellent communication, interpersonal and writing skills Proficient in spoken and written English and Chinese Willing to be stationed in the United States, the United Kingdom, Singapore, or Malaysia    e-mail: hr6@hkbea.com Back Investment Products & Advisory Department First Vice President (Ref: IPAD-IA-FVP)     Responsibilities: To provide updated market news to marketing staff   To search and source for suitable investment products according to clients¡¦ needs and market conditions To give advice to Call Centre staff on handling cases   To design marketing sales kits and provide write-ups on the features of investment products (i.e. currencies, equities, bonds, fixed income instruments, mutual funds, and structured products)   To assist marketing staff in promoting investment products To prepare market views and commentary on a regular basis (i.e. daily/weekly/monthly) for marketing staff To manage and execute investment and securities orders for clients (received via marketing staff)   Requirements: University graduate with a strong academic background, and preferably with relevant professional qualifications Minimum of 5 years¡¦ relevant working experience Good presentation and interpersonal skills with experience of cross departmental projects Willing to work under pressure   Good command of both spoken and written English and Chinese and fluency in Putonghua is essential   Knowledge of Bloomberg and Reuters will be an advantage       Candidates with less working experience will be considered for the position of Vice President (Ref.: IPAD-IA-VP)         e-mail: hr9@hkbea.com     Back Marketing Department e-Marketing Manager (Ref: MKD-EMM)     Responsibilities: To develop creative and effective e-marketing strategy to capture new business and facilitate cross-selling To identify e-business opportunities and drive marketing campaigns via online / mobile channels To oversee the implementation of the e-marketing plans To provide support in developing and implementing communication plans for building corporate branding via e-channels To monitor and evaluate the performance of the e-marketing activities   Requirements: Degree holder preferably in Marketing, e-Commerce, or related discipline Minimum of 6 years' experience gained in e-business or digital advertising agency Proven track record in digital marketing campaign management Sound knowledge and skills in e-Marketing development and execution Effective project management and campaign management skills Good marketing sense, creative, analytical, and able to work independently Proficiency in both spoken and written English and Chinese   e-mail: hr1@hkbea.com Back Marketing Communications Manager / Officer (3-month Contract) (Ref: MKD-CMCM/O)     Responsibilities: To provide support in marketing communication programmes for banking / credit card products To coordinate with product departments in the planning and implementation of marketing activities To supervise advertising and media agencies in delivering cost-effective marketing communication programmes To develop plans for enhancing product brand positioning To track and monitor the performance of advertising and promotion activities   Requirements: University graduate preferably in Marketing, Communications, or related discipline 2-3 years of experience in advertising or marketing communications Pleasant, proactive, and willing to work under tight schedule A good team player Good language and presentation skills     e-mail: hr1@hkbea.com     Back MPF Department Assistant Customer Services Manager - Communication Team (Ref: MPF-ACSM-CT)     Responsibilities: To assist in developing MPF marketing and communication campaigns   To liaise and coordinate with internal and external parties to ensure smooth and flawless execution of promotional and communicational programmes   To assist in the development of marketing / promotion / communication materials   To design the MPF webpage, MPF forms as well as implement e-channel programs   To collect market information and deliver reports   Requirements: University graduate with at least 2 year's working experience, preferably in the banking field or media agency Pleasant, proactive, detail-oriented, creative, and a good team player Excellent communication and interpersonal skills   Able to work under pressure and independently   Proficient in both spoken and written English and Chinese PC literate with good knowledge of MS Office     e-mail: hr1@hkbea.com     Back Fund Administrator (Ref: MPF-FA)     Responsibilities: To prepare reports on investment portfolio, interim/annual financial statements, and NAV calculation for MPF funds and APIFs To maintain full accounting records To monitor investment compliance To reconcile records/cash positions   Requirements: Diploma holder or above LCCI Higher Accounting qualification or equivalent Minimum of 2 years' accounting experience in the banking and financial industry Knowledge of portfolio valuation is an advantage Good communication and interpersonal skills Proficiency in both spoken and written English and Chinese Good knowledge of MS Office    *Fresh university graduates in Accounting will also be considered        e-mail: hr1@hkbea.com Back MPF Marketing Manager (Ref: MPF-MM)     Responsibilities: To build and manage a portfolio of MPF and retirement scheme accounts To promote MPF and retirement scheme products and services To cross-sell other banking products To provide after-sales services to privileged customers   Requirements: Diploma holder or above in Business Administration, Marketing or related discipline Minimum of 3 year's sales or marketing experience Qualified MPF Intermediary and Insurance Intermediary is an advantage Independent, self-motivated, and able to work under pressure Proficiency in both spoken and written English and Chinese (Candidates with less working experience may be considered for the position of Assistant MPF Marketing Manager, Ref: MPF-AMM)    e-mail: hr1@hkbea.com Back Organisation & Productivity Department Project Manager / Project Officer (Ref: O&P-PM)     Responsibilities: To plan, organise, and manage O&M and productivity improvement projects   Requirements: University graduate and/or holder of professional qualification of banking and/or relevant disciplines Minimum of 5 years' relevant banking experience, project management experience is preferred Knowledge of computer systems and accounting a definite advantage Mature, pro-active, creative, and independent Strong communication, interpersonal, and analytical skills Able to work under pressure and meet tight schedules Excellent command of both spoken and written English and Chinese Good knowledge of MS Office       (Candidates with less working experience may be considered for the position of Project Officer, Ref: O&P-PO)    e-mail: hr3@hkbea.com Back Private Banking Department Clerk (Deposits and Remittance Services Team) (Ref: PBD-C)     Responsibilities: To perform day-to-day teller operations related to current and savings accounts, including account opening and closing   To handle fixed deposit transactions, remittance services, and cheque clearing   To provide support to Private Banking operations as necessary    To conduct programme evaluation reports    Requirements: Form 7 or above, with a minimum of 2 years' relevant experience in private banking/retail banking/banking operations including deposits and remittance services Proactive, mature, independent, customer-focused, and pleasant Self-motivated and able to work under pressure   Proficient in both spoken and written English and Chinese, preferably including Putonghua     e-mail: hr9@hkbea.com Back Officer (Operations Service Platform)     Responsibilities: To provide full support to operations service improvement projects initiated by the Operations Service Platform or other private banking operations units   To provide support to system development/enhancement projects   To provide support to improvement projects related to management, compliance, and regulatory reporting   To provide support to any other operational projects e.g. process reengineering, productivity, and staff training To communicate with operations teams and other departments as required to obtain and analyse business/compliance/operations requirements To prepare manuals/guidelines for operations improvement projects related to systems and operational processes   To maintain improvement project documentation   Requirements: University graduate or relevant professional qualification in computer science, accounting, or finance Minimum of 3 years' banking experience in systems projects or process re-engineering Additional 2-3 years banking experience in securities operations, account opening, or deposit & remittance is preferable   Knowledge of private banking products and services is an advantage Good understanding of system concepts and projects management techniques is preferable A good team player with good communication and organisational skills Independent, self-motivated, and detail-oriented with an analytical mind   Good command of both spoken and written English and Chinese             e-mail: hr9@hkbea.com     Back Property Loans Department Assistant Financial Management Manager (Ref: PLD-AFMM)     Responsibilities: To prepare department budget and evaluate business performance To prepare MIS reports & data analysis To handle special assignments To prepare proposal / progress report / correspondence in relation to special assignments   Requirements: University graduate in Business or related  discipline Minimum of 2 year's working experience, preferable in retail banking business Good interpersonal, communication, planning, and writing skills Able to work under pressure and within tight schedule   Proficient in both spoken and written English and Chinese PC literate with good knowledge of MS Office Knowledge of SAS is an added advantage      e-mail: hr9@hkbea.com Back Assistant Marketing Manager (Ref: PLD-AMM)     Responsibilities: To assist in developing and implementing marketing strategies and promotion activities to achieve business targets   To develop and maintain relationships with business partners   To handle ad-hoc projects   Requirements: University graduate, preferably in Marketing, Business Administration, Economics, or related disciplines Minimum of 2 years' working experience in sales and marketing, or customer service Self-starter with effective interpersonal and presentation skills Result-oriented, independent and out-going    Able to work under pressure   Proficient in both spoken and written English and Chinese PC literate         e-mail: hr9@hkbea.com     Back Clerk (Ref: PLD-C)     Responsibilities: To provide administrative support to the department   To update leave and attendance to Human Resources Department via the HR Services System   To pass general ledger entries via the Financial Management System   To maintain fixed asset records   To take up ad-hoc tasks assigned by supervisors   Requirements: Form 5 or above Minimum of 2 years' working experience Good communication and interpersonal skills   Self-motivated, responsible, and able to work under pressure   PC literate with good knowledge of MS Office         e-mail: hr9@hkbea.com     Back Retail Lending Services Department Clerk (Ref: RLSD-CC-CLK)     Responsibilities:  To arrange to issue credit cards to customers  To conduct various credit card related activities To handle daily settlement of credit card transactions and merchant accounting   To perform daily operations including data input, invoice checking, payment reimbursement, and report reconciliation   To take up ad hoc assignments when required   Requirements: University / College graduate in Accounting or related discipline Minimum of 2 years' working experience, preferably in credit card accounting or settlement in the banking industry Self-motivated, responsible, and able to work under pressure Good command of both spoken and written English and Chinese   Good knowledge of Microsoft Office         e-mail: hr3@hkbea.com     Back Clerk (Ref: RLSD-CLK)     Responsibilities: To perform clerical duties relating to property loan operation and to provide office administration support To take up ad hoc assignments when required   Requirements: Form 5 or above Minimum of 1 year's clerical experience, preferably in the banking industry Self-motivated, responsible and able to work under pressure Good command of both spoken and written English and Chinese Good knowledge of Microsoft Office e-mail: hr3@hkbea.com Back Contract Clerk (1-year) (Ref: RLSD-C-CLK)     Responsibilities: To perform clerical duties and provide office administration support   To handle ad hoc tasks   Requirements: Form 7 graduate Minimum 1 year's clerical experience, preferably with exposure in the banking industry Good communication and interpersonal skill   Good knowledge of MS Office         e-mail: hr3@hkbea.com Back Senior Clerk (Ref: RLSD-SC)     Responsibilities: To perform clerical duties and provide office administration support   To handle ad hoc tasks   Requirements: Form 7 or above Minimum 1 year's clerical experience, preferably with exposure in the banking industry Good communication and interpersonal skills Good knowledge of MS Office       Candidates with less experience will be considered for the post of Clerk (Ref: RLSD-CLK)         e-mail: hr3@hkbea.com     Back Settlement Operations Department Remittance Clerk (Ref: SOD-RC)     Responsibilities: To handle daily remittance transactions   To prepare accounting entries, payment messages and transaction reports   To take up ad hoc assignments when required   Requirements: Form 5 or above, with 5 subjects at Grade E/Level 2 or above in HKCEE including English, Chinese, and Mathematics Minimum of 1 year's clerical experience, preferably in the banking industry Self-motivated, accountable and able to work under pressure Good command of both spoken and written English and Chinese   Sound knowledge of  MS Office             e-mail: hr3@hkbea.com     Back Senior Settlement Manager (Ref: SOD-SSM)     Responsibilities: To lead a team to perform daily settlement operations   To ensure operation procedures comply with regulatory requirements   To handle ad hoc assignments when required   Requirements: University / College graduate in Finance or related discipline Minimum of 8 years' working experience in investment operations of banking industry, with exposure to system implementation projects an added advantage Experience in using Portia system a definite advantage Self-motivated, accountable and able to work under pressure   Good command of both spoken and written English and Chinese   Sound knowledge of  MS Office       Candidates with less experience will be considered for the post of Settlement Manager (Ref: SOD-SM)         e-mail: hr3@hkbea.com     Back Senior Settlement Officer (Ref: SOD-SO)     Responsibilities: Responsible for daily processing/settlement of treasury such as Exchange Fund Bills and Notes, and derivative products   To review and verify internal reports and banking returns   To take up ad hoc assignments when required   Requirements: Diploma or above, with 5 subjects at Grade E/Level 2 or above in HKCEE including English, Chinese, and Mathematics Minimum of 2 years' settlement experience, with exposure in Exchange Fund Bills / Notes / derivative trading is an advantage Exempted/Qualified Securities Dealer is an advantage Mature, self-motivated and  meticulous   Able to work under pressure and meet tight deadlines   Good command of both spoken and written English and Chinese, including Putonghua PC literate with sound knowledge of Word, Excel, Powerpoint and Access         e-mail: hr3@hkbea.com     Back Senior System & Control Manager (Ref: SOD-SSCM)     Responsibilities: To participate in the system development projects and perform various project management tasks   To co-ordinate with various user departments and stakeholders to define business requirements and work with the IT Department and vendors for new system implementation or enhancement   To support users on existing system operations, lead and assist users during UAT, system migration and system deployment   Requirements: University graduate in Business, Information Technology or related discipline Minimum of 10 years' working experience in IT projects and system implementation Knowledge of securities or treasury settlement operations is preferred Strong interpersonal, communication and project management skills   Mature, self-motivated, organized and able to work under pressure with tight schedules   Good command of both spoken and written English and Chinese       Candidates with less experience will be considered for the post of System & Control Manager (Ref: SOD-SCM)         e-mail: hr3@hkbea.com     Back Settlement Clerk (Ref: SOD-SC)     Responsibilities:   To perform daily settlement operations To provide clerical support to the department To take up ad hoc assignments when required   Requirements: Form 5 or above, with 5 subjects at Grade E/Level 2 or above in HKCEE including English, Chinese, and Mathematics A minimum of 1 year's clerical experience, preferably in the banking industry Self-motivated, responsible, and able to work under pressure Good communication and interpersonal skills   Proficiency in both spoken and written English and Chinese   PC literate with good knowledge of MS Office, including Word, Excel, and Access         e-mail: hr3@hkbea.com     Back Trade & Loan Services Department Head of Trade Services Section (Ref.: TLSD-SHTSS)     Responsibilities: To oversee the section's daily operations including preparation of management reports and banking return reports To manage the Bank's documentary credit and trade finance operations To liaise with the appropriate departments/branches regarding customer enquiries To ensure compliance with external regulatory requirements and internal guidelines To take up ad hoc assignments when required    Requirements: University graduate Minimum of 10 years' banking experience in trade services, of which at least 5 years were gained at the managerial level Holder of valid CDCS qualification Mature, independent, and detail-oriented Excellent communication and interpersonal skills Sound knowledge of UCP,URR, URC, URDG, ISP98, ISBP, URCB, SWIFT, Incoterms, etc.  IT literacy and good project management skills Good command of both spoken and written English and Chinese Willing to work irregular hours if required    e-mail: hr3@hkbea.com Back Loan Services Manager (Ref.: TLSD-LSM)     Responsibilities: To supervise the syndicated loan and bilateral loan teams To coordinate daily loan service operations with the appropriate departments/branches To prepare statutory and management reports To ensure compliance with external regulatory requirements and internal guidelines To take up ad hoc assignments when required   Requirements: University graduate Minimum of 5 years' banking experience with at least 3 years at the managerial level, with solid experience in syndication loan and bilateral loan processing Mature, independent and detail-oriented Strong analytical and a good team player IT literacy and good project management skills Good command of both spoken and written English and Chinese, including Putonghua Willing to work irregular hours if required    e-mail: hr3@hkbea.com Back Loan Services Officer (Ref.: TLSD-LSO)     Responsibilities: To assist the Loan Services Manager in supervising a team responsible for carrying out daily syndication loan operations To monitor loan accounts and compile statutory and management reports To ensure compliance with external regulatory requirements and internal guidelines To take up ad hoc assignments when required   Requirements: Tertiary education preferred Minimum of 5 years' banking experience, of which at least 2 years were gained at the supervisory level, with solid experience in syndication loan processing Able to work independently and under pressure Strong analytical skills and a good team player IT literacy and good project management skills Good command of both spoken and written English and Chinese, including Putonghua Willing to work irregular hours if required    e-mail: hr3@hkbea.com Back Senior Clerk (Ref.: TLSD-SC)     Responsibilities: To perform clerical duties relating to loan/trade operation and to provide office administration support To handle customer enquiries To take up ad hoc assignments when required   Requirements: Form 7 or above with relevant experience Holder of CDCS qualification is an advantage Mature, willing to learn, and able to work under pressure Good command of both spoken and written English and Chinese, including Putonghua Good typing skills (including Chinese Word Processing) and good knowledge of Microsoft Office Willing to work irregular hours if required    e-mail: hr3@hkbea.com Back Trade Services Manager (Ref.: TLSD-TSM)     Responsibilities: To supervise a team responsible for carrying out daily trade service operations including preparation of MIS and banking return reports To liaise with the appropriate departments/branches regarding customer enquiries To ensure compliance with external regulatory requirements and internal guidelines To take up ad hoc assignments when required   Requirements: University graduate Minimum of 5 years' banking experience, of which at least 3 years were gained at the supervisory level in trade services Mature, independent, and detail-oriented Strong analytical skills and a good team player Sound knowledge of UCP, URR, URC, URDG, ISP98, ISBP, URCB, SWIFT, Incoterms, etc.  IT literacy and good project management skills  Good command of both spoken and written English and Chinese  Willing to work irregular hours if required    e-mail: hr3@hkbea.com Back Training & Development Department Training Manager (Ref: TDD-TM)     Responsibilities: To plan, design, and deliver courses on Wealth Management, Sales and Service / Management Training and other appropriate topics To undertake and manage value-added training projects To assist in assessing training needs, identifying training opportunities, and implementing the annual training plan   To coordinate with external consultants to deliver training initiatives   Occasional travel to the Mainland is required   Requirements: University degree in Finance, Economics, Business Administration, or a related discipline Minimum of 5 years' experience in banking industry, or training experience in related business Analytical, independent, self-motivated, and detail-oriented Sound communication and presentation skills Able to work under pressure   Good command of both spoken and written English and Chinese including Putonghua  (Candidates with less working experience may be considered for the position of Assistant Training Manager, Ref: TDD-ATM)    e-mail: hr5@hkbea.com Back Treasury Markets Support Department Middle Office Manager (Ref.: TMS-MOM)     Responsibilities: To participate in Treasury Market Division projects and system enhancements To prepare MIS reports for treasury products To handle ad hoc assignments when required   Requirements: University graduate  in Business Management, Finance or related discipline Knowledge of financial instruments and treasury-related regulatory requirements Self-motivated, accountable, able to multi-task and work under pressure  Good knowledge of MS Office Proficient  in both spoken and written English and Chinese